Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
■ About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 3-7
business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail.
EMS Tracking - https://link.rakuten.co.jp/0/043/135/
Regard accessories, there is the case of the only ship in the international parcel. The below-mentioned shipping cost does not apply
All price are listed in Japanese Yen.
The following chart contains EMS prices based on weight and destination to certain countries.
Prohibited and Restricted Goods
||Oceania, North America, Central America and the Middle East
||South America and Africa
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1.0kg
|Up to 1.25kg
|Up to 1.5kg
|Up to 1.75kg
|Up to 2.0kg
|Up to 2.5kg
|Up to 3.0kg
|Up to 3.5kg
|Up to 4.0kg
|Up to 4.5kg
|Up to 5.0kg
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries.
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
Please understand that we will not accept
cancellation in any case for international orders
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
Different from synthetic leather, the leather we used may have spots, small flaws, dirt, etc., texture of different parts may also be different.
Leather itself has a unique smell, plus scented dyes, the product may dye other light color clothes or make them have the smell.
About leather shoes, the soles are mostly handmade, so the texture of leather and sewing may differ. We do not accept products having obvious traces of wearing, so please be careful when try on.
・HTC (Hollywood Trading Company)
To reproduce handmade jewelry, leather products and leather things perfectly in 1930 -1950's, HTC spend a lot of time and money to find similar leather, jewelry, crystal stone and other materials and then archaize them to present you with a totally different feeling.
In addition, natural materials, turquoise for instance, may have flaws, defects, spots, etc.
These are all the brand features of HTC.
・Cautions for wearing jewelry
● Due to personal physical differences, if pruritus, rashes and other skin abnormalities happens, please stop wearing and consult doctor.
● Please take off the jewelry you are wearing to prevent injuries when you are doing strenuous exercise, sleeping or taking care of the baby.
● Take off the jewelry you are wearing to prevent burns or frostbite when going to places of high temperature like sauna room or places of low temperature like ski field.
● Do not wear jewelry in the situations that you may fall to prevent injuries due to the shape of jewelry.
● Do not wear jewelry when take hot spring bath to prevent discoloration.
・Cautions for washing denim products
Such as indigo denim products, because of the dye and fabric features, the color may fade or stain other clothes during washing.
Also, the situation of fabric stretching or shrinkage may happen due to washing or wearing. Please follow the graphical representation of instructions when washing.