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■ Abut us

Shop name:Kyotamayura(
Japanese notation:京たまゆら)
Management companies:Tsujiumekigyoten Ltd.Japanese notation株式会社 辻梅機業店
Store location:Kyoto Japan
E-mail address:tamayura@tsujiume.co.jp

We are traditional Japanese fashion shops.
I am selling a kimono and obi and traditional accessories of Japan.
We also handle Nishijin fabric that can be used in handicraft.

Most of the information about the product I am automatically translate the Japanese site.
Japan-only service, do not know the meaning the translation, there is a display of such. Please forgive.
Please contact us for any questions.


■ Hours

Your order will be accepted for 24 hours.
Contact to the store, thank you to the following time zone.

Weekdays 10:00 to 17:00 (Japan time UTC +9)

Weekends and public holidays the New Year's holiday, summer vacation, I will we rest.
Please business day calendar was confirmed from the Japanese site.

https://www.rakuten.co.jp/auc-tamayura/


■ Payment

I will contact you by e-mail the payment amount, including shipping from our shop.

Please reply e-mail you will check the amount of money.

After Your e-mail reply, I will credit card settlement.

 

Shop Overview

Company Name Tsujiumekigyoten Ltd.
Shop Name Kyotamayura
Shop Address 14 Omiyaminamiyamanomae-cho Kyoto-shi Kita-ku Kyoto 603-8473
Shop Phone Number +81-075-495-3340
Shop Fax Number +81-075-495-0515

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Alipay

The “Payment Amount” is calculated as below. 
“Payment Amount” = Product price total + shipping fee 
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page. 
You must finish the payment process before the deadline to complete your order. 
Please check the payment process from the link here. 
PC: https://global.rakuten.com/en/help/payment/alipay_pc.html 
Smartphone/Tablet 
: https://global.rakuten.com/en/help/payment/alipay_mobile.html

Return Policy

■ Return policy
· You will need to contact us by e-mail to up to 7 days after delivery.
· You need to have not opened the goods.
· You will need to pay the fares and fees.
· Fares and fees can not be accepted if more than the commodity price.

If it is confirmed products, I will remit to PayPal or bank account.(Fee is your burden.)
Please inform the account number.
If you do not meet the return conditions, remittances also can not be returned.(For example, opened the goods, etc.)
 
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