【International Shipping Services】
We will ship the package by EMS.
We cannot accept the orders if your country is not EMS compatible country.
The inquiry by the telephone is not accepted. Please inquire by E-mail.
mail Address: shoes firstname.lastname@example.org
Please check the payment process from this link.
If you can not pay by credit card, we will not be able to ship the item.
The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
The following credit can be used.
[Customs Clearances and Duties]
Please pay such costs directly to the delivery agents or the customs office upon delivery.
After securing the stock, by weighing the total weight, and then send the order confirmation e-mail.Customs,
there are times when it can send in other circumstances.
Please unpack luggages necessarily in front of delivery man.If product is defective,
please return to delivery man on the spot.
Only unpacking luggages in front of delivery man will be subject to defective product.
We cannot accept return of them after you received your luggages.
Please order after understanding on the above.
* * * * * * * *
Please select this option to use Rakuten International Shipping Service.
Shipping fee will be advised from this shop later for your order confirmation by mail.
The following shipping fee will be applied for this delivery option.
Customs duty and other taxes may be levied additionally when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.
Insurance costs are included in purchases up to 20,000 Japanese Yen.
For purchases above 20,000 Yen, the customer should pay an additional 50 Yen for every 20,000 Yen increment.
If you want to know about insurance, please check the following lists.
Shipping Please see the EMS price list.
JP Post EMS
Your order will be shipped to you via Japan Post EMS.
Japan Post is a speedy delivery service that delivers to more than 120 countries.
With an effective tracking system and insurance program,
EMS is able to offer a secure delivery worldwide.
You can use the tracking code to provide to you, you will be able to track the package.
* All price are listed in Japanese Yen
Central America and the Middle East
|Europe||America and Africa|
Package weight standard
Sneakers × 1 package = about 1kg ～1.5kg (there are exceptions)
We weigh the exact weight of the individual after the order.
We will contact you at the stage where the order amount has been determined.
[Prohibited and Restricted Goods]
Policies regarding prohibited and restricted goods differ from each country of destination.
Please click on the following links for popular destination countries
(USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore,
Thailand, Australia, New Zealand).
* Please contact EMS for information on other countries
|Company Name||FIVE HALF Co., Ltd.|
|Shop Name||Shoes House QATARI|
|Shop Address||Chuo-ku Tamatsukuri 2-28-17 Osaka-shi Osaka 540-0004|
|Shop Phone Number||06-6767-8008|
|Shop Fax Number||06-6767-8018|
We will not accept cancellation caused by customers.
We will cancel your order if the payment had
not been properly made until the due date.
[Return and Refund Policy]
Any return or refund will not be accepted once order confirmation e-mail is sent out.
We will not charge customers with Japan’s consumption tax.
However, consumption tax is included in the automatic reply e-mail
(the e-mail sent immediately after your order completion),
therefore, we will be sending you a “Thank You” e-mail mentioning the
total order amount with the consumption tax excluded.
Regarding our customers’ personal information (address, name, e-mail address,etc.),
we are taking the utmost care. Your personal information may be used for,
and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law
and unless required by government to disclose such information,
personal information shall not be disclosed to third parties without prior written consent.