Shop Japan. We ship worldwide, bringing Japan directly to you.

1) After placing an order, an automatic reply will be sent to you.
Please note that the money amount mentioned in this e-mail are only applied to delivery inside Japan.

2) Soon after the automatic reply, you will receive an e-mail with the officially fixed money amount from our shop.Please check the total amount then

3) 
Setting of a free shipping will be applied only in Japan.


●Shipping
With the tracking number, you can check the delivery status at the site below.

EMS tracking service

Shop Overview

Company Name JETRAG
Shop Name JETRAG Rakuten Ichiba Shop
Shop Address 888-4-102 Midori-Cho Hachiouji City Tokyo 193-0932
Shop Phone Number 81-42-697-2525
Shop Fax Number 81-42-697-2525

Shipping Options

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

JP Post Small Packet

Your order will be shipped to you via Post Small Packet. A lower rate than EMS for smaller articles up to 2 kg. Although not as insured as EMS, it is a more economic choice for international shipping. Depending on the destination, the delivery date might vary.

Payment Options

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
Alipay
•others

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via
Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC:
https://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet :
https://global.rakuten.com/en/help/payment/alipay_mobile.html  

Return Policy

Please make sure not to make any wrong order.
We cannot accept any return/exchange on overseas orders.
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