Merchandise inquiries:LIXIL customer consultation Center [0120-179-400]
Mon-Fri 9: 00-18: 00 Saturdays, Sundays and public holidays, 9:00-17:00 (golden week, summer holidays, year-end and new year holidays except)
Usually about 10 days (Mon-Fri)
Outlying islands and remote areas (Islands and remote areas are separately plus) free shipping
Shipping methods affect the insurance coverage. From the delivery of insurance conditions within three days on unpacking, please check.
Please select "manufacturer direct" delivery method. That product size and delivery area makes our specified shipping method and shipping method.
Given time and weekends and holidays deliveries are not allowed.
Before shipping 4 ton long track is passable condition is.
If you do not meet your criteria, 2 tons delivered in the truck (charges apply) or 4 thin long tracks passable elsewhere as a result.
Goods will be delivered in the eaves (ground floor) down. Floor lift arise separately if necessary.
Driver will contact the shipping day 1 hour ago, to call out and re-delivery fee is raised if not, was out of the Office.
A manufacturer direct on weekdays and month-gold 9:00-will be delivered between the 17:00.
Manufacturer drop shipping with variety mixed in flight, will deliver around, so to specify a time specified charges will apply separately (+5000 yen).
Please contact the shop next day delivery if damage is caused to the product,. Delivery after 3 days over damaged contact is liable.
Shipping for the island from the Mainland port (port bonding) of will be delivered. Is very sorry to trouble you on an isolated island for your arrangements for shipping companies and ship fare quote on the part of the customer must be made.
Other islands in small part manufacturers direct from the farm areas may not. (South coast of Mie Prefecture and Wakayama Prefecture, other)
Charter rates for manufacturers from the region (+45000 ¥ ~) occurs.
Terms customers unable to hand deliver products at manufacturer direct, safely and reliably, given time inconvenience incurred.
Even the slightest comfort available, and then to arrange ago ordering please call to explain, please always order by.
Please inform our business hours must be able to speak your phone number (mobile phone number, work phone number, etc.).
Unable to use "cash on delivery". Thank you for you so please.
Because the final price will be announced order acceptance e-mail to send auto reply mail after you sure.
Please note that the increase/decrease amount of option selection, shipping, etc. will not affect automatic calculations, auto reply mail.
Our products are manufacturers orders after the orders from our customers. Please note that the products at no charge after the manufacturers change, cancellation is not possible.
Changes, cancellations will incur a surcharge. * Manufacturers arrange (order confirmation before) change, cancellation is possible.
Thank you purchased on your understanding even if wrong commodity for delivery, goods damaged product alternate address for any reason and we do not accept is no guarantee of a secondary damage.
Bugs and glitches when mounting products will be installed once, and they are regarded as defective mounting do not.