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Rakuten is official partner for NBA Warriors and FC BarcelonaPRIMA GOLD 24K PURE GOLD - Official Shop from JAPAN

Shopping more than 95,000JPY >>

Shop
Information
Address:
RISHE Bild 4F UCF, 2-2-3 Nihonbashi, Chuo-ku, Tokyo 103-0027

Phone Number: +81-3-6869-1024

Shop Manager: Mitsunori Shibuya
Shop Security Manager: Mitsunori Shibuya

Contact Information: 24k-shop@shop.rakuten.co.jp
 
Payment ・Credit Card
We do not accept any Credit Card due to there is too many Fake Card problem.
・Alipay
・You will receive an confirmation e-mail which the URL of payment is listed.

・Please complete your payment by the due date guided by E-mail.
We will cancel your order when the payment can not be confirmed by the due date.

・Your order will be shipped after we receive Rakuten's confirmation of your payment.
・Paypal


・You will receive an "Order confirmation " e-mail which the URL of payment is listed.

・Please complete your payment by the due date guided by E-mail. We will cancel your order when the payment can not be confirmed by the due date.

For payment by Paypal

●Please note●
Please complete your payment procedures after you unify the shipping address registered with Paypal and
shipping address at the time of the order.


※We cannot ship if the registered address and the shipping address do not match.
 
About Customs,
Duties and Taxes
Import taxes, customs duties and fees may be levied by the destination country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
 
About delivery ■About delivery "Free Shipping"

1) Right after your order, an automatic reply from Rakuten ichiba will be sent to you.

※When you select "All" for point usage, the amount of points you used may vary depending upon any price change or changes in points availability. Please check the total price on the mail from our shop for the final confirmation.

2) Soon you will receive an e-mail from our shop with the total bill amount.

3) Your order will be shipped out after your payment is confirmed.

※We cannot deliver to the hotel because some delivery troubles occur recently.


■Delivery Time

The delivery time is estimated to be around 4 weeks after received completely payment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.


■Shipping method

For overseas delivery, we use EMS for Asia and other country.
After the shipment is made, you will receive an e-mail with tracking number.
 
Shipping fee Shipping rate(JPY) : All items "Free shipping" Via EMS

* All price are listed in Japanese Yen

*The dimension of the packing case is as follows:
W 45cm × D 46cm × H 41.5cm

*In case it is necessary to ship in more than one packages, we will inform you by e-mail.
 
Prohibited and
Restricted Goods
■Prohibited items by country

Policies regarding prohibited and restricted goods differ from each country of destination.
Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, Singapore, Thailand, Australia, New Zealand).

https://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries
 
Privacy Policy Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care.
Your personal information may be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless requiredby government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.
 
About the order Please understand that we can not accept cancellation for overseas orders.
We will cancel your order if your payment can not be confirmed by the due date.
 
Contact E-mail: 24k-shop@shop.rakuten.co.jp
Tel: +81-47-381-0012

※Regarding the mail reception of holiday and 17:00 later, we will reply the next business day

Shop Overview

Company Name Prima-J Co., LTD
Shop Name Prima Gold Japan
Shop Address RISHE Bild 4F UCF, 2-2-3 Nihonbashi, Chuo-ku Tokyo 103-0027
Shop Phone Number +81-47-381-0012
Shop Fax Number +81-47-381-0013

Shipping Options

JP Post EMS (Free shipping)

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide.

We can Shipping Area:
USA, Canada, Germany, UK, Spain, Russia, Korea, Australia, New Zealand, Taiwan


Shipping rate(JPY):
All items "Free shipping" Via EMS

Payment Options

PayPal


a) after got order, we will send the e-mail with URL for Paypal.
b) Then your order is confirmed and we can start the production..
c) Delivery date will be around 4 weeks later.


This is sample of what you will receive from the shop regarding payment process for PayPal

Start your payment with PayPal. When you click on the payment URL, this is the type of screen you will see.

You will be redirected to the PayPal site to pay for your order. Pay with your PayPal account.


・You will receive an "Order confirmation e-mail which the URL of payment is listed.

・Please complete your payment by the due date guided by E-mail.
We will cancel your order when the payment can not be confirmed by the due date.

For payment by Paypal

●Please note●
Please complete your payment procedures after you unify the shipping address registered with Paypal and
shipping address at the time of the order.

※We cannot ship if the registered address and the shipping address do not match.

Alipay

・You will receive an confirmation e-mail which the URL of payment is listed.

・Please complete your payment by the due date guided by E-mail.
We will cancel your order when the payment can not be confirmed by the due date.

・Your order will be shipped after we receive Rakuten's confirmation of your payment.

The “Payment Amount” is calculated as below:
“Payment Amount” = Product price total

Upon confirming your order, we will send you a link to make a paymentvia Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.

Please check the payment process from the link here: 【 PC 】

Bank Transfer

We accept Bank transfers. After receiving the order confirmation e-mail, please transfer your payment to the bank account specified in the e-mail.

*All payments are made in Japanese Yen. Please check with your bank for applicable exchange rates.
*If payment by bank transfer is not confirmed within the date indicated in the e-mail, your order will be automatically cancelled.


Please make the remittance as below Bank in advance.

** Beneficiary Bank Information
RAKUTEN BANK, LTD. HEAD OFFICE
address: 1-14-1 TAMAGAWA, SETAGAYA-KU, TOKYO, JAPAN
SWIFT Code: RAKTJPJT
A/C: 715-1279885 Name: RAKUTEN Prima Gold

** Intermediary Bank Information
SUMITOMO MITSUI BANKING CORPORATION, TOKYO, JAPAN
SWIFT Code SMBCJPJT

Return Policy

●Return and Refund Policy
Any return or refund will not be accepted after the confirmation e-mail.
E-mail: 24k-shop@shop.rakuten.co.jp

» Shop Toppage

» Women's Jewelrys

» Men's Jewelrys

» Prima Diamond(18K White Gold)

 
THENKS REVIEW

I keep trying to write a review of this purchase but keep being shown a Japanese language only page However I'm very pleased to have purchased and received this pendant: the quality of the craftsmanship is admirable, it is a perfect size and is very eye catching without being showy. With much appreciation and thanks,
21 SEP 2018

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