Account holder address: 1038-27 Washinoya Kashiwa City Chiba-Prefecture, Japan 270-1443
* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.
Please pay such costs directly to the delivery agents or the customs office upon delivery.
For details, please contact the customs office of your country.
■About delivery & shipping fees
1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.
2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.
3)Your ordered items will be shipped out only after your payment is received.
The delivery time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
After shipment is made, you will receive a tracking number by e-mail
* All price are listed in Japanese Yen
The following chart contains EMS prices based on weight and destination to certain countries
Oceania, North America, Central America and the Middle East
America and Africa
Up to 300g
Up to 500g
Up to 600g
Up to 700g
Up to 800g
Up to 900g
Up to 1.0kg
Up to 1.25kg
Up to 1.5kg
Up to 1.75kg
Up to 2.0kg
Up to 2.5kg
Up to 3.0kg
Up to 3.5kg
Up to 4.0kg
Up to 4.5kg
Up to 5.0kg
Prohibited and Restricted Goods
■Items by Country
Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).
* Please contact EMS or DHL for information on other countries
About Warranty for watch
We offer you the One year warranty for watch.
If something wrong with the watch, let us know about it at the first.
Then we inform you the next step of return or maintain.
If the shipping fee to Japan will be paid by the customer,then repair service and return fee to your place are free.
Please notice intended dameges are not warrantied nor free.
This warranty is available only for watch.
We will not accept cancellation caused by customers.
We will cancel your order if the payment had not been properly made until the due date.
Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.
We will charge customers with Japan’s consumption tax.
Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.