/*
 v2.2.3 | 20180706
 */

@charset "UTF-8";

.stream {
  background: inherit;
  top: -7px;
  overflow: hidden;
  z-index: 99; }

/*  default link button */
.squareBtn {
  margin-top: 8px;
  margin-bottom: 8px; }

.squareBtn > div {
  display: table;
  height: 32px;
  border: none;
  background: #fff;
  font-size: 16px;
  color: #bf0000;
  width: 100%;
  cursor: pointer;
  outline: none; }

.squareBtn > div > a {
  text-align: center;
  display: table-cell;
  padding: 0 24px;
  vertical-align: middle;
  color: #bf0000;
  font-size: 14px;
  border-radius: 3px;
  transition: background 0.1s linear;
  outline: none;
  text-decoration: none; }

.squareBtn > div > a {
  background: #ffffff;
  color: #bf0000;
  border: solid 1px #bf0000;
  position: relative;
  white-space: normal;
  word-wrap: break-word;
  overflow-wrap: break-word; }

.squareBtn > div > a:focus {
  border: solid 1px #69d0ff; }

.squareBtn > div > a:hover {
  background: #f8e5e5; }

.squareBtn > div > a:active {
  background: #f2cccc;
  border: solid 1px #bf0000; }

.squareBtn > div > a:after {
  position: absolute;
  display: block;
  content: '';
  width: 15px;
  height: 15px;
  top: 0;
  right: 10px;
  bottom: 0;
  margin: auto;
  border-right: solid 1px #bf0000;
  border-bottom: solid 1px #bf0000;
  transform: rotateZ(-45deg);
  /* IE */ }
  @media screen and (-ms-high-contrast: active), (-ms-high-contrast: none) {
    .squareBtn > div > a:after {
      top: 10px; } }

input[type="text"]:disabled {
  background: #ebebe4; }

.inputBar {
  position: absolute;
  left: 0;
  bottom: 0;
  width: 100%;
  height: 65px;
  padding: 9px 8px 8px;
  box-sizing: border-box;
  background: #fff;
  z-index: 100;
  display:none; }

.inputBar__inner {
  display: table;
  border-collapse: separate;
  /*border-spacing: 8px 0;*/
  width: 100%;
  height: 100%; }

.inputBar__grid {
  display: table-cell;
  vertical-align: middle; }

.inputBar__grid--submit {
  width: 48px; }

.inputBar__field {
  -webkit-appearance: none;
  resize: none;
  box-sizing: border-box;
  width: 100%;
  height: 48px;
  border: none;
  border: solid 1px #e2e2e2;
  padding: 2px 4px 1px;
  font-size: inherit;
  color: #000000;
  background-color: inherit;
  border-radius: 3px;
  line-height: 1.25;
  outline: none;
  font-family: inherit; }

input::-ms-clear {
  display: none; }

input:-ms-input-placeholder {
  color: #848484; }

.inputBar__field:focus {
  border: solid 1px #69d0ff; }

.inputBar__field::placeholder {
  color: #848484; }

.inputBar__field:disabled {
  cursor: not-allowed; }

.inputBar__submit {
  -webkit-appearance: none;
  box-sizing: border-box;
  cursor: pointer;
  width: 72px;
  height: 48px;
  border: none;
  line-height: 1;
  font-size: 16px;
  font-family: inherit;
  color: #ffffff;
  background: #bf0000;
  outline: none;
  border-radius: 2px;
  margin-left: 10px; }

.inputBar__submit:focus {
  border: solid 1px #69d0ff; }

.inputBar__submit:active {
  background: #940000;
  border: none; }

.inputBar__submit:hover {
  background: #ad0000; }

.inputBar__submit:disabled {
  background: #ebebe4;
  color: #848484;
  cursor: not-allowed; }

.chatHeader {
  position: relative;
  width: 100%;
  top: 0;
  left: 0;
  z-index: 3; }

.chatHeader__inner {
  position: relative;
  top: 0;
  left: 0;
  font-size: 15px;
  color: #000000;
  height: 65px;
  padding: 8px;
  background: #f4f4f4;
  border-bottom: solid 1px #204879;
  box-sizing: border-box; }

.topic-class {
  position: absolute;
  background-color: #f4f4f4;
  border: 1px solid transparent;
  outline: none;
  font-family: inherit;
  width: 99.5%;
  padding-bottom: 1px;
  text-align: left;
  border-bottom: solid 1px #204879;
  white-space: nowrap;
  cursor: pointer; }
  .topic-class p {
    overflow: hidden;
    text-overflow: ellipsis;
    height: 100%;
    margin-left: 10px;
    display: inline-block;
    position: relative;
    top: 6px;
    font-weight: bold; }
  .topic-class .left-arrow {
    display: inline-block;
    width: 20px;
    height: 20px;
    position: relative;
    margin-left: 10px;
    border: 1px solid;
    border-radius: 50%;
    border-color: #333; }
  .topic-class .left-arrow:after {
    display: inline-block;
    position: relative;
    top: 3px;
    left: 3px;
    content: "\2190";
    font-weight: bold;
    color: #333; }

.operator {
  display: table; }

.operator__grid {
  display: table-cell;
  vertical-align: middle; }

.operator__grid--01 {
  padding-right: 6px; }

.operator__grid--02 {
  padding-right: 4px; }

.operator__grid--03 {
  padding: 0 6px 2px 0; }

.operator__grid--04 {
  font-size: inherit;
  line-height: 18px;
  text-align: left;
  width: 160px; }

.operator--bot .operator__grid--03 {
  padding: 0 3px 2px 0; }

.operator__icon {
  position: relative;
  width: 42px;
  height: 42px;
  border: solid;
  border-width: 3px;
  border-color: #fff;
  background: #fff;
  border-radius: 50%;
  overflow: hidden; }

.operator__icon:before {
  position: absolute;
  content: '';
  display: block;
  width: 42px;
  height: 42px;
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
  margin: auto;
  background: url(https://global.rakuten.com/en/page/top/img/operator_icon_pc.png) 0 0 no-repeat;
  background-size: 100%;
  z-index: 3; }

.operator__icon--bot:before {
  position: absolute;
  content: '';
  display: block;
  width: 42px;
  height: 42px;
  top: 0;
  bottom: 0;
  right: 0;
  left: 0;
  margin: auto;
  background: url(https://global.rakuten.com/en/page/top/img/chatbot_icon.svg) 0 0 no-repeat;
  background-size: 90%;
  z-index: 3; }

.operator__lamp {
  display: block;
  width: 6px;
  height: 16px;
  background: #848484;
  border-radius: 3px; }

.operator__lamp--online {
  background: #00ff2a; }

/* zhy 20170821 add */
.operator__lamp--error {
  background: #FF0000; }

.operator__lamp--maintenance {
  background: #FFFF00; }

/* zhy 20170821 add */
.operator__personnel {
  font-size: 12px; }

.operator__name {
  font-size: inherit; }

@media (min-width: 768px) {
  .operator__grid--04 {
    width: 220px; } }

.hamburgerMenu {
  position: absolute;
  top: 8px;
  right: 0; }

.hamburgerMenu__btn {
  width: 64px;
  height: 48px;
  border-left: solid 1px #e2e2e2;
  cursor: pointer; }

.hamburgerMenu__btn i {
  position: absolute;
  display: block;
  width: 5px;
  height: 5px;
  background: #204879;
  border-radius: 50%;
  top: 0;
  bottom: 0;
  margin: auto; }

.btn__i__disable {
  cursor: not-allowed; }

.btn__i__disable i {
  background: #CCCCCC; }

.hamburgerMenu__btn i {
  right: 28px; }

.hamburgerMenu__btn i:first-child {
  left: 10px; }

.hamburgerMenu__btn i:last-child {
  right: 18px; }

.hamburgerMenu__items {
  display: none;
  position: absolute;
  width: 224px;
  top: 46px;
  right: 7px;
  background: #fff;
  padding: 9px 0;
  border: solid 1px #c5c5c5;
  border-radius: 5px;
  box-shadow: 0 0 3px 1px rgba(0, 0, 0, 0.14);
  z-index: 3; }

.hamburgerMenu__items.is-active {
  display: block; }

.hamburgerMenu__items:before {
  position: absolute;
  content: '';
  display: block;
  width: 9px;
  height: 9px;
  background: #fff;
  border-right: solid 1px #c5c5c5;
  border-bottom: solid 1px #c5c5c5;
  box-shadow: 1px 1px 1px 0 rgba(0, 0, 0, 0.14);
  transform: rotateZ(-135deg);
  top: -6px;
  right: 20px; }

.hamburgerMenu__item {
  position: relative;
  display: block;
  padding: 16px 0 16px 40px;
  cursor: default;
  transition: background 0.1s linear;
  border-top: solid 0px #e2e2e2;
  z-index: 3; }

.hamburgerMenu__item-Line {
  border-top: solid 1px #e2e2e2 !important; }

.hamburgerMenu__item:hover {
  background: #f8e5e5; }

.hamburgerMenu__item:active {
  background: #f2cccc; }

.hamburgerMenu__item:before {
  position: absolute;
  content: '';
  display: block;
  left: 10px;
  top: 0;
  bottom: 0;
  margin: auto; }

.hamburgerMenu__item-disabled {
  color: #CCCCCC; }

.hamburgerMenu__item-disabled:hover {
  background: #fff; }

.hamburgerMenu__item--operator:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/menu/operator_icon_sp.svg) 0 0 no-repeat;
  background-size: 100%; }

.hamburgerMenu__item--mail:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/menu/mail_icon_sp.svg) 0 0 no-repeat;
  background-size: 100%; }

.hamburgerMenu__item--tel:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/menu/tel_icon_sp.svg) 0 0 no-repeat;
  background-size: 100%; }

.hamburgerMenu__item--language:before {
  width: 23px;
  height: 23px;
  background: url(https://global.rakuten.com/en/page/top/img/menu/language_icon_sp.svg) 0 0 no-repeat;
  background-size: 100%; }

.notificationBar {
  width: 100%;
  height: 0px;
  font-size: 0px;
  text-align: left;
  top: -163px;
  left: 0;
  box-sizing: border-box;
  opacity: 0;
  transition: opacity 0.3s linear; }

.notificationBar.is-error {
  position: absolute;
  margin-top: 32px;
  display: table;
  background: #bf0000;
  color: #fff;
  top: 63px;
  opacity: 1; }

.notificationBar.is-complete {
  display: table;
  background: #204879;
  color: #fff;
  top: -95px;
  animation: spslide 3s linear 1; }

.notificationBar.is-processing {
  display: table;
  padding: 0 9px;
  background: #878787;  
  color: #fff;
  top: 63px;
  opacity: 1; }

.notificationBar.is-alert {
  padding: 8px 9px;
  width: 100%;
  height: 30px;
  font-size: 16px;
  z-index: 2;
  display: table;
  background: #bf0000;
  color: #fff;
  top: 63px;
  opacity: 1; }

.notificationBar__inner {
  display: table-cell;
  position: relative; }

.notificationBar__inner.is-processing {
  padding-left: 36px;
  vertical-align: middle; }

.notificationBar__text {
  vertical-align: middle; }

.notificationBar__text.is-alert {
  vertical-align: top; }

.notificationBar__text.is-processing:before {
  content: '';
  display: block;
  position: absolute;
  width: 24px;
  height: 24px;
  left: 9px;
  top: 0;
  bottom: 0;
  margin: auto;
  background: url(https://global.rakuten.com/en/page/top/img/circlepic.png) 0 0 no-repeat;
  background-size: 100%;
  animation: spin 1s linear infinite; }

@keyframes spin {
  0% {
    transform: rotateZ(0); }
  100% {
    transform: rotateZ(360deg); } }

.notificationBar__btn {
  display: none;
  position: absolute;
  left: 0;
  bottom: -15px;
  width: 100%;
  height: 32px;
  border: none;
  border-radius: 3px;
  color: #ffffff;
  text-align: center;
  font-size: 16px; }

.notificationBar__btn.is-alert {
  display: block; }

@keyframes fade {
  0% {
    opacity: 0; }
  30% {
    opacity: 1; }
  70% {
    opacity: 1; }
  100% {
    opacity: 0; } }

@keyframes spslide {
  0% {
    top: -3px;
    opacity: 1; }
  1% {
    top: -3px;
    opacity: 1; }
  8% {
    opacity: 1;
    top: 3px; }
  92% {
    opacity: 1;
    top: 3px; }
  98% {
    opacity: 1;
    top: -3px; }
  100% {
    opacity: 0;
    top: -3px; } }

@keyframes pcslide {
  0% {
    top: -100px;
    opacity: 1; }
  1% {
    top: -100px;
    opacity: 1; }
  8% {
    opacity: 1;
    top: 0px; }
  92% {
    opacity: 1;
    top: 0px; }
  98% {
    opacity: 1;
    top: -100px; }
  100% {
    opacity: 0;
    top: -100px; } }

.u-clearfix {
  margin-bottom: 8px;
  position: absolute;
  width: 100%;
  box-sizing: border-box; }

.u-clearfix:after {
  content: '';
  display: block;
  clear: both; }

.u-mb8 {
  margin-bottom: 8px !important; }

.u-mb16 {
  margin-bottom: 16px !important; }

.suggestion {
  position: absolute;
  width: 100%;
  height: 48px;
  left: 0;
  padding: 0 0 0 8px;
  box-sizing: border-box;
  margin-left: -5px;
  bottom: 82px;
  z-index: 4; }

.suggestion:before {
  position: relative;
  content: '';
  display: block;
  width: calc(100% - 16px);
  height: 48px;
  bottom: -7px;
  left: 0;
  right: 0;
  margin: auto;
  background: #fff;
  border-radius: 3px; }

.suggestion_vertical {
  position: absolute;
  width: 100%;
  left: 0;
  padding: 0 0 0 8px;
  box-sizing: border-box;
  margin-left: 3%;
  bottom: 70px;
  z-index: 4;
  width: calc(100% - 40px);
  background-color: white;
  border-radius: 10px;
  font-size: 10px;
  overflow-x: auto;
  max-height: 360px; }
  .suggestion_vertical button {
    margin: 3px; }
  @media (max-width: 768px) {
    .suggestion_vertical {
      max-height: 95.7%; } }

.suggestion_blur_background {
  height: 100vh;
  background-color: gray;
  opacity: 0.3;
  position: fixed;
  width: 93.5%; }
  @media (min-width: 768px) {
    .suggestion_blur_background {
      width: 360px; } }

@keyframes suggestionAppear {
  0% {
    transform: translateY(300px); }
  80% {
    transform: translateY(-10px); }
  100% {
    transform: translateY(0); } }

.carousel {
  padding: 0 20px;
  position: relative;
  bottom: 50px;
  margin-left: -19px;
  width: 100%;
  top: -51px; }

.carousel_suggestion {
  overflow-x: auto;
  overflow-y: hidden;
  white-space: nowrap;
  padding: 8px;
  position: relative;
  bottom: 50px;
  margin-left: 10px;
  margin-right: 10px;
  top: -40px; }

.carousel_suggestion_vertical {
  padding: 8px;
  position: relative;
  margin-left: 10px;
  margin-right: 10px; }

.carousel__items {
  transition: transform 0.2s linear;
  display: table;
  animation: carouselAppear 0.4s 1;
  transform: translateY(0);
  /*
  padding: 8px;
  box-sizing: border-box;
  border-radius: 4px;
  */ }

.carousel__item {
  display: table-cell; }

.carousel__btn {
  -webkit-appearance: none;
  background: #fff;
  height: 32px;
  border: solid 1px #bf0000;
  color: #bf0000;
  font-size: inherit;
  border-radius: 16px;
  box-sizing: border-box;
  padding: 0 15px;
  margin-right: 8px;
  cursor: pointer; }

.carousel__btn_vertical {
  -webkit-appearance: none;
  background: #fff;
  min-height: 32px;
  border: solid 1px #bf0000;
  color: #bf0000;
  font-size: inherit;
  border-radius: 16px;
  box-sizing: border-box;
  padding: 0 15px;
  margin-right: 8px;
  cursor: pointer; }

.carousel__navWrap {
  display: none;
  position: fixed;
  width: 28px;
  bottom: 77px;
  z-index: 2; }

.carousel__navWrap--prev {
  left: 216px; }

.carousel__navWrap--next {
  right: 0; }

.carousel__nav {
  position: relative;
  display: block;
  width: 100%;
  height: 40px;
  background: none;
  border: none;
  overflow: hidden;
  text-indent: -9999em;
  cursor: pointer;
  opacity: 0.88;
  outline: none;
  animation: carouselAppear 0.4s 1; }

.carousel__nav:after {
  content: '';
  display: block;
  position: absolute;
  display: block;
  width: 35px;
  height: 35px;
  top: 0;
  background: #23baff;
  border-radius: 50%;
  outline: none;
  animation: carouselAppear 0.4s 1; }

.carousel__nav--prev:after {
  right: 0; }

.carousel__nav--next:after {
  left: 0; }

.carousel__nav:before {
  content: '';
  display: block;
  position: absolute;
  display: block;
  width: 8px;
  height: 8px;
  top: 13px;
  background: #23baff;
  z-index: 2; }

.carousel__nav--prev:before {
  border-left: solid 3px #fff;
  border-bottom: solid 3px #fff;
  transform: rotateZ(45deg);
  left: 8px;
  margin-left: 5px; }

.carousel__nav--next:before {
  border-right: solid 3px #fff;
  border-bottom: solid 3px #fff;
  transform: rotateZ(-45deg);
  right: 8px;
  margin-right: 5px; }

.operatorMessage {
  font-size: 16px;
  margin-bottom: 16px; }

.operatorMessage__inner {
  display: table;
  padding: 0 7px 0 0;
  float: left; }

.operatorMessage__grid {
  display: table-cell;
  vertical-align: top; }

.operatorMessage__grid--balloon {
  max-width: 74.6%; }

.operatorMessage__grid--time {
  vertical-align: bottom; }

.operatorMessage__icon {
  position: relative;
  width: 28px;
  height: 28px;
  background: #fff;
  border: solid;
  border-width: 2px;
  border-color: #fff;
  overflow: hidden;
  border-radius: 50%;
  margin-left: 4px; }

.operatorMessage__icon:before {
  position: absolute;
  content: '';
  display: block;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  margin: auto; }

.default:before {
  background: url(https://global.rakuten.com/en/page/top/img/chatbot_icon.svg) 0 0 no-repeat;
  background-size: 100% 100%; }

.wc-time {
  color: #999999;
  margin-bottom: 10px; }

.wc-message-groups {
  position: absolute;
  background: inherit;
  margin-right: 100%;
  width: 100%;
  bottom: 2px;
  top: 96px;
  overflow-x: hidden; }

.wmg-topic-display {
  top: 117px; }

.wc-message-group-content {
  overflow: hidden;
  margin-top: 8px !important; }

.wc-suggested-actions {
  background-color: #f9f9f9;
  bottom: 50px;
  height: 0;
  left: 0;
  overflow: hidden;
  position: absolute;
  right: 0;
  transition: height 0.2s cubic-bezier(0, 0, 0.5, 1); }
  .wc-suggested-actions .wc-hscroll > ul {
    height: 40px;
    padding: 2px 3px; }
    .wc-suggested-actions .wc-hscroll > ul > li {
      display: inline-block;
      margin: 2px;
      max-width: 40%; }
      .wc-suggested-actions .wc-hscroll > ul > li button {
        background-color: #fff;
        color: #3a96dd;
        min-height: 32px;
        overflow: hidden;
        padding: 0 16px;
        text-overflow: ellipsis;
        white-space: nowrap;
        width: 100%; }
      .wc-suggested-actions .wc-hscroll > ul > li button:hover {
        background-color: #fff;
        border-color: #3a96dd;
        color: #3a96dd; }
      .wc-suggested-actions .wc-hscroll > ul > li button:active {
        background-color: #3a96dd;
        border-color: #3a96dd;
        color: #000000; }
  .wc-suggested-actions button.scroll {
    background-color: #d2dde5;
    height: 40px;
    overflow: hidden;
    padding: 0;
    position: absolute;
    top: 0;
    width: 35px; }
  .wc-suggested-actions button.scroll:disabled {
    display: none; }
  .wc-suggested-actions button.scroll:hover {
    background-color: #808c95; }
  .wc-suggested-actions button.scroll svg {
    fill: #ffffff; }
    .wc-suggested-actions button.scroll svg path {
      transform: translateY(6px); }
  .wc-suggested-actions button.scroll.previous {
    left: 0; }
  .wc-suggested-actions button.scroll.next {
    right: 0; }

.wc-message-pane.show-actions .wc-message-groups {
  transform: translateY(-40px); }

.wc-message-pane.show-actions .wc-suggested-actions {
  height: 40px; }

.wc-console {
  border: 5px solid #dbdee1;
  bottom: 0;
  box-sizing: border-box;
  height: 50px;
  left: 0;
  position: absolute;
  right: 0; }

/* messages */
.wc-message-wrapper {
  animation: animationFrames 2s;
  animation-iteration-count: 1;
  clear: both;
  margin-bottom: 10px;
  overflow: hidden;
  position: inherit;
  /*transition: max-height 2s ease-in-out;*/ }

@keyframes animationFrames {
  0% {
    /*max-height: 0;*/
    opacity: 0; }
  20% {
    opacity: 1; }
  100% {
    /*max-height: 2000px;*/ } }

.wc-message {
  position: relative;
  line-height: 1.5; }

.wc-message-wrapper.carousel .wc-message {
  padding-right: 8px; }

.wc-message svg.wc-message-callout {
  height: 22px;
  position: absolute;
  stroke: none;
  top: 12px;
  width: 6px; }

.wc-message-content {
  border-radius: 2px;
  box-shadow: 0px 1px 1px 0px rgba(0, 0, 0, 0.2);
  padding: 8px;
  font-size: inherit;
  word-wrap: break-word;
  overflow-wrap: break-word; }

.wc-message-content.clickable {
  cursor: pointer; }

.wc-message-content.selected {
  box-shadow: 0px 1px 1px 0px #ffa333; }

.wc-message-content div:focus {
  outline: none; }

.wc-message-content div:hover {
  outline: none; }

.wc-message-content img {
  max-height: 320px;
  max-width: 100%; }

.wc-message-content .video iframe {
  border: 0; }

.wc-message-content audio, .wc-message-content video {
  max-width: 100%; }

.wc-message-content audio + h1, .wc-message-content video + h1 {
  margin-top: 11px; }

/* cards */
.wc-card {
  background: #ffffff; }
  .wc-card .non-adaptive-content {
    margin: 8px 8px 0 8px; }
  .wc-card button {
    background: #fff;
    font-family: inherit;
    color: #bf0000;
    min-height: 32px;
    width: 99.8%;
    padding: 0 16px;
    border-radius: 24px;
    border: 1px solid #bf0000;
    white-space: normal !important;
    cursor: pointer; }
  .wc-card button:hover {
    background: #f8e5e5;
    outline: none;
    background-color: #f8e5e5;
    border-color: #bf0000;
    color: #bf0000; }
  .wc-card button:disabled {
    background: #ebebe4;
    border: 1px solid #848484;
    color: #848484;
    cursor: not-allowed; }
  .wc-card.receipt table {
    border-collapse: collapse;
    width: 100%; }
  .wc-card.receipt th, .wc-card.receipt td {
    text-align: right;
    vertical-align: top; }
  .wc-card.receipt th:first-child, .wc-card.receipt td:first-child {
    text-align: left; }
  .wc-card.receipt th {
    color: #808c95;
    font-size: inherit;
    font-weight: normal;
    line-height: 1.75; }
  .wc-card.receipt thead tr:last-child th {
    padding-bottom: 16px; }
  .wc-card.receipt th[colspan="2"] {
    color: inherit;
    font-size: 15px;
    font-weight: 700; }
  .wc-card.receipt td {
    padding: 4px 8px 0 8px; }
  .wc-card.receipt td img {
    float: left;
    margin: 5px 8px 8px 0;
    max-height: 50px;
    max-width: 50px; }
  .wc-card.receipt div.title {
    font-weight: bolder; }
  .wc-card.receipt div.subtitle {
    font-weight: lighter; }
  .wc-card.receipt tbody tr, .wc-card.receipt tfoot tr {
    border-top: 1px solid #d2dde5; }
  .wc-card.receipt tbody tr:first-child, .wc-card.receipt tfoot tr:first-child {
    border-top-width: 2px; }
  .wc-card.receipt tfoot td {
    line-height: 2.25; }
  .wc-card.receipt tfoot .total {
    font-weight: bold; }
  .wc-card.thumbnail img {
    float: right;
    margin-bottom: 10px;
    margin-left: 10px;
    width: 100px; }
  .wc-card.signin h1 {
    margin: 10px 24px 16px 14px; }
  .wc-card.error {
    text-align: center; }
    .wc-card.error .error-icon {
      fill: #cccccc;
      height: 56px;
      margin-bottom: 2px;
      margin-top: 20px;
      padding-left: 12px; }
    .wc-card.error .error-text {
      color: #cccccc;
      font-weight: 600;
      letter-spacing: 0.5px;
      margin-bottom: 20px;
      text-align: inherit; }

/* adaptive card adjustments from wc-card */
.wc-adaptive-card p {
  margin-left: 0;
  margin-right: 0;
  white-space: normal; }

/* list */
.wc-list > .wc-card {
  margin-top: 8px; }

.wc-list > .wc-card:first-child {
  margin-top: 0; }

/* horizontal scroll */
.wc-hscroll-outer {
  /* allow horizontal scrolling but hide the scrollbar */
  overflow: hidden; }

.wc-hscroll {
  /* allow horizontal scrolling but hide the scrollbar */
  overflow-x: scroll;
  overflow-y: hidden;
  padding-bottom: 2px; }

.wc-hscroll > ul {
  width: 100%;
  white-space: nowrap; }

.wc-hscroll > ul > li {
  width: 88%;
  display: inline-block;
  vertical-align: top;
  white-space: normal; }

/* carousel */
.wc-carousel {
  position: relative;
  width: 98.5%;
  padding-left: 2px; }
  .wc-carousel button.scroll {
    border-radius: 25px;
    height: 35px;
    overflow: hidden;
    padding: 0;
    position: absolute;
    top: 50%;
    width: 35px; }
  .wc-carousel button.scroll:disabled {
    display: none; }
  .wc-carousel button.scroll:hover {
    background-color: #808c95; }
  .wc-carousel button.scroll svg {
    fill: #ffffff; }
  .wc-carousel button.scroll.previous {
    left: -25px; }
  .wc-carousel button.scroll.next {
    right: -25px; }
  .wc-carousel .wc-hscroll > ul {
    margin-left: -4px; }
  .wc-carousel .wc-hscroll > ul > li {
    padding: 0 4px; }
  .wc-carousel .wc-hscroll > ul > li:last-child {
    padding-right: 0; }
  .wc-carousel li p {
    white-space: normal; }
  .wc-carousel li .wc-adaptive-card p {
    min-height: initial; }

/* from me */
.wc-message-from-time {
  clear: both;
  font-size: 11px;
  color: #999999; }

.wc-message-from-me {
  max-width: 83%;
  float: right;
  margin-right: 6px;
  margin-top: 6px; }

.wc-message-from-me.wc-message-from {
  text-align: right; }

.wc-message-from-me .wc-message-content {
  background: #dadee0;
  color: #000000; }

.wc-message-from-me svg.wc-message-callout path {
  fill: #dadee0; }

.wc-message-from-me svg.wc-message-callout path.point-left {
  display: none; }

.wc-message-from-me svg.wc-message-callout {
  right: -6px; }

/* from bot */
.wc-message-from-bot {
  margin-left: 40px;
  float: left;
  margin-top: -26px;
  width: 80%; }

.wc-message-from-bot-msg {
  margin-top: 6px;
  margin-left: 40px;
  float: left; }

.wc-message-from-bot .wc-message-content {
  background-color: #ffffff;
  color: #000000; }

.wc-message-from-bot svg.wc-message-callout path {
  fill: #ffffff; }

.wc-message-from-bot svg.wc-message-callout path.point-right {
  display: none; }

.wc-message-from-bot svg.wc-message-callout {
  left: -6px; }

/* console */
.wc-console > * {
  position: absolute;
  top: 0;
  vertical-align: middle; }

.wc-console label {
  cursor: pointer;
  display: inline-block;
  height: 40px; }

.wc-console svg {
  fill: #8a8a8a;
  margin: 11px; }

.wc-console textarea, .wc-console input[type=text] {
  border: none;
  height: 100%;
  outline: none;
  padding: 0;
  resize: none;
  width: 100%; }

.wc-send svg {
  height: 18px;
  width: 27px; }

.wc-upload svg {
  height: 18px;
  width: 26px; }

#wc-upload-input {
  display: none; }

.wc-textbox {
  bottom: 0;
  left: 48px;
  right: 49px; }

.wc-send {
  right: 0; }

.wc-send.hidden {
  visibility: hidden; }

.wc-mic {
  right: 0; }

.wc-mic.hidden {
  visibility: hidden; }

.wc-mic.active path#micFilling {
  fill: #4e3787; }

.wc-mic.inactive path#micFilling {
  visibility: hidden; }

.wc-console.has-text .wc-send svg {
  fill: #3a96dd; }

/* animation */
.wc-typing {
  background-image: url("data:image/gif;base64,R0lGODlhQAAYAPYBAOzv8evu8Ort7+fq7Ons7ujr7eXo6uTn6ebp6+Xn6ebo6uzu8OPm6OTm6OPm5+Tn6N/i4+Ll59/i5N7h4+Hk5uDj5evu7+Hk5d/h49PV18PFx7/BwsfJysXHyMLExdja3Nfa28vNz72/wL7Awc/S08TGyMDCw9TW2NbY2t3g4trd39bZ2szO0M7Q0dnb3djb3Nvd39ve4Nnc3dze4Nrc3t7g4tzf4dXX2d3f4d7h4tnc3tve383P0MrMzs7Q0sjKzNLU1s/R08jKy9DT1NfZ293g4efp68bIyby+v9bZ27q8vdHT1c7R0uvt78nLzM/R0tjb3ens7bO0tbS2t7GztK+xsrW3uK6vsLe4utfa3L/Awtzf4MnLzamqq5WWl66wsbm7vNrd3uXo6a2ur6yurp2en6KjpKusrZ+goKeoqers7urt7peXmIGBgYSEhHx8fJmamqipqnZ2doqLi8XHyY2NjpGSkpOUlJiYmZOTlI+QkJqbm4eIiJucnIuMjP///yH/C05FVFNDQVBFMi4wAwEAAAAh/wtYTVAgRGF0YVhNUDw/eHBhY2tldCBiZWdpbj0i77u/IiBpZD0iVzVNME1wQ2VoaUh6cmVTek5UY3prYzlkIj8+IDx4OnhtcG1ldGEgeG1sbnM6eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1wdGs9IkFkb2JlIFhNUCBDb3JlIDUuNi1jMTM4IDc5LjE1OTgyNCwgMjAxNi8wOS8xNC0wMTowOTowMSAgICAgICAgIj4gPHJkZjpSREYgeG1sbnM6cmRmPSJodHRwOi8vd3d3LnczLm9yZy8xOTk5LzAyLzIyLXJkZi1zeW50YXgtbnMjIj4gPHJkZjpEZXNjcmlwdGlvbiByZGY6YWJvdXQ9IiIgeG1sbnM6eG1wPSJodHRwOi8vbnMuYWRvYmUuY29tL3hhcC8xLjAvIiB4bWxuczp4bXBNTT0iaHR0cDovL25zLmFkb2JlLmNvbS94YXAvMS4wL21tLyIgeG1sbnM6c3RSZWY9Imh0dHA6Ly9ucy5hZG9iZS5jb20veGFwLzEuMC9zVHlwZS9SZXNvdXJjZVJlZiMiIHhtcDpDcmVhdG9yVG9vbD0iQWRvYmUgUGhvdG9zaG9wIENDIDIwMTcgKE1hY2ludG9zaCkiIHhtcE1NOkluc3RhbmNlSUQ9InhtcC5paWQ6MEY0RUJCMDNENkM4MTFFNkI5RENGRDgzMjAyQjU3QzUiIHhtcE1NOkRvY3VtZW50SUQ9InhtcC5kaWQ6MEY0RUJCMDRENkM4MTFFNkI5RENGRDgzMjAyQjU3QzUiPiA8eG1wTU06RGVyaXZlZEZyb20gc3RSZWY6aW5zdGFuY2VJRD0ieG1wLmlpZDowRjRFQkIwMUQ2QzgxMUU2QjlEQ0ZEODMyMDJCNTdDNSIgc3RSZWY6ZG9jdW1lbnRJRD0ieG1wLmRpZDowRjRFQkIwMkQ2QzgxMUU2QjlEQ0ZEODMyMDJCNTdDNSIvPiA8L3JkZjpEZXNjcmlwdGlvbj4gPC9yZGY6UkRGPiA8L3g6eG1wbWV0YT4gPD94cGFja2V0IGVuZD0iciI/PgH//v38+/r5+Pf29fTz8vHw7+7t7Ovq6ejn5uXk4+Lh4N/e3dzb2tnY19bV1NPS0dDPzs3My8rJyMfGxcTDwsHAv769vLu6ubi3trW0s7KxsK+urayrqqmop6alpKOioaCfnp2cm5qZmJeWlZSTkpGQj46NjIuKiYiHhoWEg4KBgH9+fXx7enl4d3Z1dHNycXBvbm1sa2ppaGdmZWRjYmFgX15dXFtaWVhXVlVUU1JRUE9OTUxLSklIR0ZFRENCQUA/Pj08Ozo5ODc2NTQzMjEwLy4tLCsqKSgnJiUkIyIhIB8eHRwbGhkYFxYVFBMSERAPDg0MCwoJCAcGBQQDAgEAACH5BAUOAAEAIf4YT3B0aW1pemVkIHdpdGggZXpnaWYuY29tACwAAAAAQAAYAAACJoSPqcvtD6OctNqLs968+w+G4kiW5omm6sq27gvH8kzX9o3n+l0AACH5BAUHAAAALD4ACQACAAYAAAIERI5oBQAh+QQFBwAOACwsAAcAFAAJAAAEJRDISZetmJQ9uhcZyClGSY4hYjbHKqYs06ooLLuBPeM6b2u1SgQAIfkEBQcADQAsGAAHACUACQAABlFAgHAYKBqJyKRS+ahMchKnoSBYWq0Mp+rzimEiiUH1SjaCd64VioaTEo5lbA3GvaWjCmpcfnl27TZ4ent8Mmo6KW6EhXSIEGCDi4VZCG+SSUEAIfkEBQcABgAsEQAHABcACQAAB0aAAIKDAoSGh4RELD8sHwkBiJEoIUKVPSAHkJGJQZaWNQSbnJ6VMAOigzI8pDwxp6gCKUOMnhKFsAgvi59GuKkZPhkTBb6BACH5BAUHAAQALA8ABwANAAkAAAYsQICwYAgMj0LWZokSIAedpTSDREmvxaHyyjy2uN2hCqwZVLmqp2DF0bAkzyAAIfkEBRUABQAsDgAHAAoACQAABidAgDBgGAyHH5NoyUAunxuEcANdkqbVJTa7hZ6EkFFVcAx5ShmCMAgAIfkEBQcAAAAsLAAHABAACQAABC0QyClXpZWUwbsOU/AhSWmQGyiOB+Mq3rJ6zosKM22n+d2YqQzvBOOFcMOgJAIAIfkEBQcAAwAsIQAHABsACQAAB0yAAIKDAgGEh4iJKStLGTARBYmShDgoJEyYNBSRk4ouQJiZNQeFnYc5II2hJzMOBKanH6qiDK+wlBlBqxMGhreDE6m0Ub+xjBi9xYKBACH5BAUHAAYALB0ABwAQAAkAAAc+gACCAgoFg4eIGSNKSj0MiIckjJNHB5AAEiaTkzcBkC8im4w8BJ+hoj6lkBqiSC+XAUmnowOwsT8bJSiGl4EAIfkEBQcAAgAsHAAHAAsACQAABy2AAIIGDIOGRVhXijeHVYqPjIIej5QBglKUjweXmYoIkp0ClpyVhghCiRoUhoEAIfkEBRUAAgAsGwAHAAoACQAAByyAAIKCB4ODMlNkijKHY4qPMIJgj49ggpSUAQBXmIqSnRuEVJgMhiWJJQmCgQAh+QQFBwAAACwxAAcADQAJAAAEJRDICQKdgQyktrBS5h0G91WfSXYaWqjrK8rx6LL1cpf8GaY2SQQAIfkEBQcABgAsKwAHABMACQAABzyAAIKDBISGhzwbSB4ZCIeIIouLQI6PgjcmkpI4AZYDJCOak4WWQ1qiJi8Cnh8eqBiel6GbpLEgHIycsYEAIfkEBQcAAgAsKQAHAA0ACQAABzyAAIIBEhQBg4gBXHh1dWUZiQCLjZQriWWUlF2Hghh2mY14A4MVn6B7UYhmoHVSnJ13maiROFdse1YMiYEAIfkEBQcAAwAsDgAHACUACQAAB2OAA4KCBYOGh4iIETBRAI6PIIYNiZSHKWxymVUCkIcmlaAHbpmkcQCVQ6CUUqStKaeJR6qJcK2kdI6zugNltplOjh6IN7uGJr5vB44YngTFgwKYrRuPwR4dAwLPklNzbV4sj4EAIfkEBQcACgAsCwAHACcACQAAB2qAAIKDBAEACoiJiouMiQ4qBYSCLiw/LCsHho2bjF6KhpM9lpY3D4KcnAmMXaGjozECh6izihMFM5Wul5G0vQodBDY8uruyvqhcARVAxDgWxscbjQatrwOnx4mem8EZLUApkdDZClKJPIKBACH5BAUHAAoALAQABwASAAkAAAdCgACCCwEWhoOIiQMRKTQxFQYCioiMMi8fMJAEk5sQKpegjIWTEzqhNhcIo4qlpxSqnBWZroSxpi4zr5KcnTWei5yBACH5BAUHAAYALAAABwAQAAkAAAMRCLrc/rCIEIe9tOKpd/dfqCUAIfkEBRUAAQAsAAAIAAcACAAAAgaEj6nL7VAAIfkEBQcABQAsGwAHAAoACQAABzSAAIICDAODgyxSX1UeDYiLkEoIABJUkJBDADeXkZqci0eUU58ogkBVlxoEgzobVkpLqwCBACH5BAUHAAMALBMABwARAAkAAAdPgACCgwIEhoSIhTJBRx08RBSFiRQvTBoimI8VkoQ4GU4bmKFLMAqTS42iji8RAYgwqCOqQS4Mpz2hmUAxCJMqQ6mrrYmuOShPLSc2Bq6EgQAh+QQFBwAJACwHAAcAGgAJAAAHWIAAgoMBhYaEiImDFTNZRC44FAiHiomMK0A+mTaSlJWCEUVQJySaNzoYDAWfiJIfGUymkBEDrIuusLI1tJ6VDrs3pUMoKhANBLa3W4+lLym8ycqczwer0YEAIfkEBQcACwAsAAAHABYACQAABS4gIAbkaJ5oVF3HIJTpqWJ048bpVKsFjM+7xA03WgV7xOIRmUQ4jKxh0/V0+oghACH5BAUVAAEALAAABwAKAAkAAAIIhI+py+0PYQEAIfkEBQcABQAsJgAHAAwACQAAB0qAAIIEYhQGAYODN1R1bnpXN4iCGV98bZd+ZxmIFx54l6B4SodhYI2gbXZUOQAwSnqoqVMYrSV9sWUbA5NYp7IwiRgaZndmHhWDgQAh+QQFBwAHACwZAAcAGAAJAAAHboAAgoMEhYYBhImJMUMcGyNII0JANQWKimEkHUpVaWlUSkdLOFGXgxIoIY9dZWZnWCYsRBGmgikZPyJSnmhdU1pOJxKIpkW4kLy+kjfDtRWpHlhnvWOwPB8NxMXHVGevyxBqtacgQSFcTsFQtOOBACH5BAUHAAMALAkABwAgAAkAAAdtgACCgwKFhoSIiYoFFWEZPi1PJDczEQSLmIONQCElGyYckZUFmZg2KEwcHkqsPUsfEwYBpYkRMDc8R59gHkJBKzgNh7SCtriqvL2/KQzDxGIpK0FOq0jKsLLPiConLLrXNs3atS6UqDQS2eMAgQAh+QQFBwALACwAAAcAGQAJAAAHUIAAAYNNhIKHiImIDDk6ICoSCQSKlIg1MjcnmRAHk5WKFTErmqQURoafghA0KKStoQKplpCuMRUKsbKqW0S1EQOoshispQa5urtFMxO/x8iBACH5BAUHAAIALAAABwALAAkAAAIJhI+py+3xolwFACH5BAUHAAEALAAACQABAAUAAAIChF0AOw==");
  background-repeat: no-repeat;
  height: 20px;
  width: 64px; }

.wc-animate-scroll {
  left: 0;
  position: absolute;
  transition: left .8s ease; }

.wc-animate-scroll-rapid {
  left: 0;
  position: absolute;
  transition: left .4s ease; }

.wc-animate-scroll-near {
  left: 0;
  position: absolute;
  transition: left .3s ease-in-out; }

/* text formats */
.format-markdown > p {
  margin-bottom: 0px; }

.format-markdown code {
  white-space: pre-wrap; }

.format-markdown + div {
  margin-top: 8px; }

.format-markdown ol {
  padding-left: 30px;
  /* numbers are right-aligned to the period */ }

.format-markdown ul {
  padding-left: 33px; }

/* browser scrollbar customization */
.wc-app ::-webkit-scrollbar {
  width: 8px; }

.wc-app ::-webkit-scrollbar * {
  background-color: transparent; }

.wc-app ::-webkit-scrollbar-thumb {
  background-color: #dbdee1; }

.ac-input {
  font-size: inherit;
  height: 25px;
  margin: 2px 0;
  border: 1px solid #dbdee1;
  background: #ffffff; }

.ac-input option {
  word-wrap: break-word !important;
  overflow-wrap: break-word !important; }

@media screen and (-ms-high-contrast: active), (-ms-high-contrast: none) {
  .ac-container {
    display: block !important; }
  .ac-btnParent {
    display: block !important; }
  :-ms-fullscreen, .ac-container {
    display: flex !important; }
  :-ms-fullscreen, .ac-btnParent {
    display: flex !important; } }

.selectLanguage__items {
  display: none;
  position: absolute;
  width: 100%;
  height: calc(100% - 160px);
  background: #e9eff2;
  z-index: 101;
  overflow-x: auto; }

.selectLanguage__items.is-selectLanguage {
  display: block; }

.selectLanguage__item {
  position: relative;
  display: block;
  padding: 16px 0 16px 24px;
  cursor: default;
  transition: background 0.1s linear;
  border-bottom: solid 1px #e2e2e2; }

.selectLanguage__title {
  position: relative;
  display: block;
  padding: 16px 0 16px 40px;
  cursor: default;
  transition: background 0.1s linear;
  border-bottom: solid 1px #c5c5c5;
  font-size: 15px;
  background: #d2dde5;
  color: #878787; }

.selectLanguage__title:before {
  position: absolute;
  content: '';
  display: block;
  left: 9px;
  margin: auto; }

.selectLanguage__item__selected {
  color: #ff0000; }

.selectLanguage__item:hover {
  background: #f8e5e5; }

.selectLanguage__item:active {
  background: #f2cccc; }

.selectLanguage__item:before {
  position: absolute;
  content: '';
  display: block;
  left: 10px;
  top: 0;
  bottom: 0;
  margin: auto; }

.selectLanguage__title--icon:before {
  width: 21px;
  height: 21px;
  background: url(https://global.rakuten.com/en/page/top/img/menu/language_icon_sp.svg) 0 0 no-repeat;
  background-size: 100%;
  top: 12px; }

.selectLanguage__item--JP:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/locale/ja_jp.png) 0 0 no-repeat;
  background-size: 100%; }

.selectLanguage__item--US:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/locale/en_us.png) 0 0 no-repeat;
  background-size: 100%; }

.selectLanguage__item--CN:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/locale/zh_cn.png) 0 0 no-repeat;
  background-size: 100%; }

.selectLanguage__item--TW:before {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/locale/zh_tw.png) 0 0 no-repeat;
  background-size: 100%; }

/* widthが768px以内の場合  */
.chat_body {
  font-size: 14px;
  position: fixed;
  height: 95.7%;
  width: 93.5%;
  right: 3.25%;
  background: #e9eff2;
  border: 1px solid #204879;
  border-radius: 8px 8px 0px 0px;
  display: block;
  font-family: Arial, Helvetica, sans-serif !important;
  transition: all 1s ease;
  -ms-transition: all 1s ease;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  z-index: 9999; }

.bd_bg {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background-color: #000000;
  opacity: 0.8;
  z-index: 100; }

.title_bar {
  position: relative;
  height: 30px;
  background-color: #204879;
  border-radius: 8px 8px 0px 0px; }



@media (min-width: 768px) {
.help {
  position: fixed;
  border: 0;
  right: 5px;
  width: 50px;
  height: 50px;
  margin-bottom: 125px;
  bottom: -50px;
  background: url(https://global.rakuten.com/en/page/top/img/chatbot_icon_EN.svg) no-repeat;
  /*background-color: #fff;*/
  animation: anim_help 1s normal;
  -ms-animation: anim_help 1s normal;
  -webkit-animation: anim_help 1s normal;
  -moz-animation: anim_help 1s normal;
  transition: all 1s ease;
  -ms-transition: all 1s ease;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  cursor: pointer;
  /*box-shadow: 0 0 5px #888888;
  border-radius: 50%;*/ }
}

@media (max-width: 768px) {
.help {
  position: fixed;
  border: 0;
  right: 8px;
  width: 50px;
  height: 50px;
  margin-bottom: 135px;
  bottom: -50px;
  background: url(https://global.rakuten.com/en/page/top/img/chatbot_icon_EN.svg) no-repeat;
  /*background-color: #fff;*/
  animation: anim_help 1s normal;
  -ms-animation: anim_help 1s normal;
  -webkit-animation: anim_help 1s normal;
  -moz-animation: anim_help 1s normal;
  transition: all 1s ease;
  -ms-transition: all 1s ease;
  -webkit-transition: all 1s ease;
  -moz-transition: all 1s ease;
  cursor: pointer;
  /*box-shadow: 0 0 5px #888888;
  border-radius: 50%;*/ }
}



@keyframes anim_help {
  from {
    bottom: -120px;
    right: 20px; }
  to {
    bottom: -50px;
    right: 20px; } }

@-ms-keyframes anim_help {
  from {
    bottom: -120px;
    right: 20px; }
  to {
    bottom: -50px;
    right: 20px; } }

.help img {
  margin-top: 50px;
  width: 100%;
  transition: all 0.3s ease;
  -ms-transition: all 0.3s ease;
  -webkit-transition: all 0.3s ease;
  -moz-transition: all 0.3s ease; }

.close_button {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/close_btn.png) no-repeat;
  position: absolute;
  right: 10px;
  top: 5px;
  background-position: center;
  background-size: 95%;
  z-index: 99;
  cursor: pointer; }

.min_dialog {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/hide_icon.png) no-repeat;
  position: absolute;
  right: 38px;
  top: 5px;
  background-position: center;
  background-size: 95%;
  z-index: 99; }

.max_dialog {
  width: 20px;
  height: 20px;
  background: url(https://global.rakuten.com/en/page/top/img/popup_icon.png) no-repeat;
  position: absolute;
  right: 38px;
  top: 5px;
  background-position: center;
  background-size: 95%; }

.help_hidden {
  bottom: -190px; }

.help_show {
  bottom: -50px;
  position: fixed;
  z-index: 9999; }

.dialog_hidden {
  bottom: -105%;
  opacity: 0; }
  @media (max-height: 512px) {
    .dialog_hidden {
      bottom: -300%; } }

.dialog_show {
  position: fixed !important;
  bottom: 0px; }

.max_dialog_btn_show {
  visibility: visible;
  z-index: 99;
  cursor: pointer; }

.max_dialog_btn_hidden {
  visibility: hidden;
  z-index: 0; }

.min_dialog_btn_show {
  top: 1px;
  visibility: visible;
  z-index: 99;
  cursor: pointer; }

.min_dialog_btn_hidden {
  visibility: hidden;
  z-index: 0; }

/* widthが768px以内の場合 */
.dialog_min {
  bottom: calc(-95.7% + 30px);
  width: 70px; }

.min_help {
  position: fixed;
  bottom: 0;
  right: 30px;
  z-index: 99999;
  height: 15px;
  background-color: #204879;
  border-radius: 8px 8px 0px 0px;
  width: 50px;
  -ms-transition: all 0.3s ease;
  -webkit-transition: all 0.3s ease;
  -moz-transition: all 0.3s ease; }

.min_help_button {
  position: fixed;
  bottom: 68px;
  right: 32px;
  z-index: 99999;
  width: 15px;
  height: 10px;
  background: url(https://global.rakuten.com/en/page/top/img/hide_icon.png) no-repeat;
  background-size: 20px 20px;
  background-position: center bottom;
  -ms-transition: all 0.3s ease;
  -webkit-transition: all 0.3s ease;
  -moz-transition: all 0.3s ease;
  cursor: pointer; }

.min_help_hidden {
  bottom: -160px; }

/* widthが768px以上の場合 */
@media (min-width: 768px) {
  .chat_body {
    right: 20px;
    position: fixed;
    height: 527px;
    width: 360px;
    font-family: Arial, Helvetica, sans-serif !important; }
  .bd_bg {
    opacity: 0;
    height: 0px;
    width: 0px; }
  .dialog_min {
    bottom: -500px;
    width: 70px; }
  .dialog_show {
    position: fixed !important; } }