How to Participate
Select items from shops
that accept PayPal
will be granted
Make sure to be registered for Rakuten
membership to be eligible for this campaign
If you are not a member yet, you can register here
Search now for eligible items
PayPal available Shops
- Beauty & Health
- Bag & Accessories
- Baby & Kids
Are you still not
a member of PayPal?
|Campaign Period||November 1, 2018 00:00 AM - December 31, 2018 11:59 PM (JST). (JST = Japan Standard Time)|
|Benefit||All Rakuten Members who meet the promotion conditions stated in "PayPal Bonus Rakuten Super Points Restrictions" can get 5% of the total accumulated purchase amount (after any coupon is applied) back in the form of "Limited-Time Rakuten Super Points"(excluding any shipping & handling fees). Each Rakuten Member can receive up to 10,000 limited-time Bonus Rakuten Super Points per month as a result of this promotion.|
|PayPal Bonus Rakuten Super Points Restrictions||
1) Eligible purchases must be made through registered Rakuten Member accounts during the promotion period (
to register for free).
2) Eligible orders will be counted only if
(i) the orders are purchased with PayPal
(ii) logged in a Rakuten Member at time of your purchase
(iii) orders shipped to the United States
3) The total accumulated purchase amount must be equal to or greater than 17,000 JPY* (tax included) to qualify for the promotion. Total accumulated purchase amount:
* PayPal used purchase only
* The total purchase value from one or more shops
* The price after Alipay 5% discount is applied
* The price before Rakuten Super Points are used
* After applying coupon or any other discounts
* Excludes shipping fee and import duties
* Exclude canceled orders
4) Any cancelled orders will not qualify for this promotion, regardless of whether the cancellation was requested by you or the shop.
5) Your order must be shipped either to an address in United States or shipping address within Japan provided by our official forwarding companies(the final destination has to be an address in United States) to be eligible for this promotion. Click here to find out who our official forwarding companies are.
6) PayPal Bonus Rakuten Super Points earned in this promotion are "Limited-Time Rakuten Super Points." For this promotion, PayPal Bonus Rakuten Super Points will be awarded on December 28, 2018 JST(for orders in November 2018), on January 31, 2019 JST(for orders in December 2018), and will expire on March 31, 2019 JST(for points awarded on December 28, 2018), on April 30, 2019 JST(for points awarded on January 31, 2019)
7) "PayPal Bonus Rakuten Super Points" earned in this promotion are considered as "Limited-Time Rakuten Super Points" and will be distributed separately from "Regular Rakuten Super Points," which are earned under normal conditions and displayed at checkout.
Click here to learn the differences between "Regular Rakuten Super Points" and "Limited-Time Rakuten Super Points"
8) Rakuten Super Points (both Regular and PayPal Bonus) cannot be used to pay shipping fees.
9) Upon using the awarded PayPal Bonus Rakuten Super Points, if any cancellation or changes in the order amount occur after the expiration date, your Rakuten Super Points will not be refunded.
10) Points calculation is based on the total accumulated purchase amount (including tax, excluding shipping and handling fees, after applying coupon or any other discounts, before using existing Rakuten Super Points).
* Please don't forget to use PayPal Bonus Rakuten Super Points before they expire.
* Each user can only receive a maximum of 10,000 PayPal Bonus Rakuten Super Points from the promotion regardless of the number of purchases.
* One Rakuten Super Point is worth one JPY for purchases on both Japan Rakuten Ichiba website and the Rakuten Global Market website.
* The minimum point usage is 1 Rakuten Super Points per order.
*Platinum/Gold/Silver/Regular members can use up to 30,000 Rakuten Super Points per order. Diamond members can use up to 500,000 Rakuten Super Points per order.
* Platinum/Gold/Silver/Regular members can use up to 100,000 (cumulative) Rakuten Super Points per month. Diamond members can use up to 500,000 (cumulative) Rakuten Super Points per month.
11) For those who are subscribed to Rakuten Global Market News newsletter and received PayPal 5% Point Back promotion e-mail in October, this page is the official PayPal 5% Point Back campaign page on Rakuten Global Market. This is the same campaign as it's promoted on the email in October, and users can only get up to 10,000 limited-time Bonus Rakuten Super Points per month.
12) Collection and Use of Rakuten Super Points are subject to the terms. Click here for more details.
* Click here to learn more about Rakuten Super Points
Rakuten reserves the right to disqualify any participant who is ineligible or is judged to have participated unfairly in this promotion or have violated the terms and conditions of this promotion.
This promotion may be changed, stopped or terminated by Rakuten Global Market without any prior notification.
Applicable customs, import duties, and tax may be charged after the parcel arrives in its destination country or region. These charges must be paid separately by the customer. For more information, please contact the Customer Institutions of the destination country or region.
In the event of a conflict between different translations of these rules, the English translation will prevail.
Q1) How to purchase on Rakuten Global Market
Q2) Do I need to be a member of Rakuten to be qualified for PayPal point back campaign?
A2) Yes, you need to be registered as a member to participate in PayPal point back campaign.
Q3) Do I need to be a member of PayPal to be qualified for PayPal point back campaign
A3) Yes, you need to be registered as a member of PayPal, otherwise, you cannot make payment with PayPal
Q4) Is there a minimum purchase amount for PayPal Bonus Rakuten Super Points?
A4) Yes, there is a minimum purchase amount for PayPal Bonus Rakuten Super Point. For this PayPal campaign, you need to purchase over 17,000JPY(cumulative)/month to be qualified.
Total accumulated purchase amount:
- PayPal used purchase only
- The total purchase amount from one or more shops
- The price after Alipay 5% discount is applied
- The price before points are used
- After applying coupon or any other discounts
- Excludes shipping fee and import duties
- Exclude canceled orders
Q5) What if I'm a member of Rakuten and forgot to log in prior to the purchase with PayPal?
A5) Unfortunately, we don’t count that order as the eligible order. To be qualified for this campaign, you have to log in before the purchase AND make payment with PayPal.
Q6) If I cancel some items in an order, causing the total accumulated purchase amount to fall below 17,000 Japanese yen, do I still qualify for PayPal Bonus Rakuten Super Points campaign?
(For example, I purchased 4 items, and the original total accumulated purchase amount is 20,000 JPY. I then cancelled one of the items, which costs 6,000 JPY and now the total accumulated purchase amount of the order is 14,000 JPY. Do I still qualify for 17,000 JPY Bonus Rakuten Super Points?)
A6) Unfortunately no. In such case, the total accumulated purchase amount is 14,000 JPY, which does not meet the requirement to qualify for the Bonus Rakuten Super Points threshold of 17,000 JPY.
Q7) The actual amount that I have to make payment does not exceed 17,000 Japanese yen after using coupon and Rakuten Super Points. Do I qualify for the Bonus Rakuten Super Point campaign?
(For example, I purchased a product, which costs 19,000 Japanese yen. After using 1,000 Japanese Yen coupon and 3,000 Japanese Yen worth of Rakuten Super points, the actual amount I have to make payment for is 15,000 Japanese yen.)
A7) Yes. The campaign rule for PayPal Bonus Rakuten Super Points is accumulated product price after coupon discount is deducted and before Rakuten Super Points are used. In this example, 1,000 Japanese Yen coupon was used making the total payment price (not including shipping + taxes ) 18,000 JPY, making this person eligible for PayPal Bonus Rakuten Super Points
Q8) Does PayPal Bonus Rakuten Super Point have an expiry date?
A8) PayPal Bonus Rakuten Super Points will be awarded in the next month you made purchases, and will expire in 3 months from the day you are awarded.
Q9) After placing an order using Rakuten Super Points, will the points be refunded if the order is cancelled?
A9) Yes . If the Rakuten Super Points used are regular points, the original amount of points will be refunded.
If the Rakuten Super Points are limited-time points, any points that have not expired will be refunded.
Q10) How long does it take for the goods to be shipped?
A10) Usually, the items will be delivered within 3 to 14 days after the purchase.
Actual arrival date depends on the shipping condition. Please confirm with the merchants.
Q11) What should I do if I have a question about my order, but did not receive a reply after emailing the store?
A11) Normally, it takes the store 2 to 3 working days to process your email. If you do not receive any email reply from the store after 3 working days, please contact Rakuten’ s Member Support Center.
Online customer service: <Click here to chat with online customer service>
Still need some help?
Available from 10AM to 6PM (JST)