Due to unforeseen circumstances, we have been forced to close this campaign.
Thank you for your understanding.

FREE SHIPPING

UP
TO

4,500 JPY OFF

Orders over 15,000 JPY

Campaign
Period

Mar 25, 2020 10:00 AM - Mar 27, 2020 9:59 AM (JST)

Package Forwarding Eligible / Limited-Time Points / Entry Required and other conditions apply

Weekly Free Shipping Campaign which starts every Wed. for 48 hours will continue until May.

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QUALIFICATIONS

ITEM

Items with Shipping PROMO icon are eligible.
See all Participating Shops.

PRICE

Your order at one shop must exceed 15,000 JPY in total.

AREA

USA, Canada, UK, Russia, Singapore, Thailand, Malaysia, Taiwan, Hong Kong, South Korea and Macau

Click here for more information

Due to the spread of the new coronavirus, mail delivery by EMS and other postal services has been delayed.
Please check the postal service of each region for the latest information.

Select your shipping destination to see eligible shops and products.

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Check a variety of shops in Japan
selling campaign eligible items!

See Participating Shops

Due to unforeseen circumstances, only March participants will be eligible for the lottery drawing. Please check the new schedule accordingly.(The benefits will be the same: 10 winners; 20,000 points for each winner.)
1) Lottery Drawing Date: April 30, 2020
2) Point Grant Date: May 30, 2020
3) Point Expiration Date: August 29, 2020

Rakuten Global Market will provide newsletters titled “Rakuten Global Market News” of our latest promotion information to registered member-only. The newsletters will be sent to the e-mail addresses (PC and/or Mobile) registered in the Rakuten Member Information.

* Click the "ENTER" button to make an entry ; you only need to enter once a week.

* Entry Period: Every Wednesday for 48 hours from Mar.4, 2020 10:00 - Mar.27, 2020 9:59AM (JST)

* At least one eligible purchase from the Free Shipping Campaign + one entry during the whole campaign period are required. Higher number of purchases and entries will increase your chance of winning (maximum one entry per week).

* Newsletter subscription is not mandatory to be eligible for this campaign, but if you don’t subscribe newsletter, you will not get notification of winning.

* 20,000 JPY worth of Rakuten Points will be rewarded to ten eligible users.

Click here for conditions.

Rules

Free Shipping

20,000 Points

Every Wed 48 hours Limited Free Shipping Campaign
Benefits 2020/03/04 10:00 AM - 2020/03/06 09:59 AM (JST)
2020/03/11 10:00 AM - 2020/03/13 09:59 AM (JST)
2020/03/18 10:00 AM - 2020/03/20 09:59 AM (JST)
2020/03/25 10:00 AM - 2020/03/27 09:59 AM (JST)
(JST = Japan Standard Time)
Participating Shops Shops listed on this page
Participating Regions * Hong Kong, Taiwan, U.S., South Korea, Canada, Malaysia, Russia, Thailand, Singapore, UK, Macau
* Items shipped to Alaska and Hawaii are eligible.
* Items shipped to other US Territories including Guam and to APO FPO are NOT eligible.
Benefit * Shipping discount up to 4,500 JPY(only available for orders made in participating shops and shipped to participating regions).
Threshold * A single order equal to or greater than 15,000 JPY (tax included) from a single shop with the same order number.
* The price after applying coupon.
* The price before applying Rakuten Points.
Other conditions * For the shipping fee that exceeds 4,500 JPY shall be paid by the buyer.
* The threshold and the actual discount amount are both in Japanese Yen. Any other currencies are only for your reference.
* If the shipping fee is shown as "pending" on the checkout page, the discounted price will be shown in the final confirmation email from shops. If the shipping fee is shown as "estimated shipping fee" on the checkout page, the discounted price will be shown in the final confirmation email from shops. If a fixed shipping fee is shown on the checkout page, that will be your discounted shipping cost.
* If you return a non-defective item, the merchant may charge you the entire shipping cost.
* Japan address and Forwarding company's address are not eligible.
* There is no limitation how many times you get this benefit. You may make separate purchases.
* The last shipment date of orders eligible for this campaign is 4/17/2020 (JST). Any orders shipped after this date will not be eligible for this offer.
Cancellation Each store has its own cancellation policy.<<Click HERE>>Please confirm with each shop for further information.
Import Tariff related information * The product price displayed does not include any customs duty or import taxes that may be imposed by the destination country or region.
* For applicable customs and tax policies please see below:

Hong Kong
Macau
Taiwan
US
South Korea
Singapore
Canada
UK
Russia
Thailand
Malaysia
Remarks * You must pay a full shipping fee if you cancel your order after it is shipped for any reason (e.g. not wanting to pay customs duty).
* Large purchases and high value purchases may result in your package(s) being detained at Customs. 
* Rakuten Points cannot be used to pay shipping fees.
* Rakuten reserves the right to disqualify any participant who is ineligible or is judged to have participated unfairly in this promotion or have violated the terms and conditions of this promotion.
* This promotion may be changed, stopped or terminated by Rakuten Global Market without any prior notification.
*For any purchase made on Rakuten Global Market, after completing the checkout process, you will first receive an automatic email from the system immediately (The transaction is not complete yet. This is NOT an order confirmation, but an email informing you that your request has been sent to the shop. No need to reply.) You will need to REPLY to the second email which informs you of the final total price including shipping fee, to confirm your order. Some shops may not send you a second email, in which case your order is placed without you knowing the final total price including the shipping fee. In such a case, please contact the shop directly if you would like to know the final price before your order is placed. The email will include the final price you need to pay (purchase amount + shipping fee) If you do not reply to the second email in time, your order may be cancelled by the shop.
*Please be aware that while most merchants include consumption tax in the final product price, some merchants may exclude consumption tax from the final product price.
* In the event of a conflict between different translations of these rules, the English translation will prevail.
200,000 Rakuten Points Giveaway
*10 Lucky Winners Will Win 20,000 Rakuten Points
Campaign Period Starts every Wed 10 AM. Lasts 48 hours each time (JST).

<March>
2020/03/04 10:00 AM - 2020/03/06 09:59 AM
2020/03/11 10:00 AM - 2020/03/13 09:59 AM
2020/03/18 10:00 AM - 2020/03/20 09:59 AM
2020/03/25 10:00 AM - 2020/03/27 09:59 AM

<April>
2020/04/01 10:00 AM - 2020/04/03 09:59 AM
2020/04/08 10:00 AM - 2020/04/10 09:59 AM
2020/04/15 10:00 AM - 2020/04/17 09:59 AM
2020/04/22 10:00 AM - 2020/04/24 09:59 AM
2020/04/29 10:00 AM - 2020/05/01 09:59 AM
<May>
2020/05/06 10:00 AM - 2020/05/08 09:59 AM
2020/05/13 10:00 AM - 2020/05/15 09:59 AM
2020/05/20 10:00 AM - 2020/05/22 09:59 AM
2020/05/27 10:00 AM - 2020/05/29 09:59 AM



*The dates and times above are based on Japan Standard Time (JST).
Giveaway Overview Enter for your chance to win 20,000 Rakuten Points (limited-time points). Enter by clicking on an entry button on the campaign page during the campaign period. "200,000 Rakuten Points Giveaway *10 Lucky Winners Will Win 20,000 Rakuten Points"
*You need at least one entry and purchase (more than 15,000 JPY through Free Shipping campaign) during this campaign period.
You need a Rakuten account to enter.
Each winner will win a maximum of 20,000 Rakuten Points.
Total 200,000 Rakuten Points Giveaway
*10 Lucky Winners Will Win 20,000 Rakuten Points
1) Eligibility:
All registered Rakuten members are eligible for the "200,000 Rakuten Points Giveaway *10 Lucky Winners Will Win 20,000 Rakuten Points."
2) To enter:
•Enter during the "200,000 Rakuten Points Giveaway *10 Lucky Winners Will Win 20,000 Rakuten Points." Campaign period: Every Wednesday for 48 hours from Mar.4, 2020 10:00 - Mar.27, 2020 9:59AM (JST).
• You must be logged in as a Rakuten member when you enter. 
• You can enter every week, up to 13 times during the campaign period. Even if you enter multiple times within a week, it will be counted as one entry for that week.
3) Lottery:
The lottery drawing will be conducted on the following date: April 30, 2020 (JST)
4) Prize:
- Total 200,000 Rakuten Points
There will be 10 winners in total. Each winner will be awarded 20,000 Rakuten Points.
- The prize is not transferable or substitutable.
5) Receiving the Prize:
- Each winner will receive 20,000 Rakuten Points by the date indicated below. Click <<HERE>> to check your Rakuten Points balance.
- Winners who have subscribed to <<Rakuten Global Market newsletter>> during the campaign period might also be notified via email.
6) The Rakuten Points that will be won in this lottery are "Limited-Time Rakuten Points." For this lottery, the Rakuten Points will be awarded on May 30, 2020 (JST), and will expire on August 29, 2020 (JST).
7) "Limited-Time Rakuten Points" will be distributed separately from regular Rakuten Points.
<<Click here>> to learn the differences between "Regular Rakuten Points" and "Limited-Time Rakuten Points"
8) Rakuten Points (both Regular and Rakuten Points earned in this campaign cannot be used to pay shipping fees.
* One Rakuten Super Point is worth one JPY for purchases on both Japan Rakuten Ichiba website and the Rakuten Global Market website.
* The minimum point usage is 1 Rakuten Points per order.
*Platinum/Gold/Silver/Regular members can use up to 30,000 Rakuten Points per order.
Diamond members can use up to 500,000 Rakuten Points per order.
* Platinum/Gold/Silver/Regular members can use up to 100,000 (cumulative) Rakuten Points per month.
Diamond members can use up to 500,000 (cumulative) Rakuten Points per month.
9) Collection and Use of Rakuten Points are subject to the terms. <<Click here>> for more details.
* <<Click here>> to learn more about Rakuten Points
Remarks Rakuten reserves the right to disqualify any participant who is ineligible or is judged to have participated unfairly in this promotion or have violated the terms and conditions of this promotion.
This promotion may be changed, stopped or terminated by Rakuten Global Market without any prior notification.
*For any purchase made on Rakuten Global Market, after completing the checkout process, you will first receive an automatic email from the system immediately (The transaction is not complete yet. This is NOT an order confirmation, but an email informing you that your request has been sent to the shop. No need to reply.) You will need to REPLY to the second email which informs you of the final total price including shipping fee, to confirm your order. Some shops may not send you a second email, in which case your order is placed without you knowing the final total price including the shipping fee. In such a case, please contact the shop directly if you would like to know the final price before your order is placed. The email will include the final price you need to pay (purchase amount + shipping fee) If you do not reply to the second email in time, your order may be cancelled by the shop.
In the event of a conflict between different translations of these rules, the English translation will prevail.

FAQ

Free Shipping

20,000 Points

Q1) How to purchase on Rakuten Global Market

Q2) Do I need to be a member of Rakuten to participate in this campaign?

A2) No. Both members and non-members may participate in this campaign.

Q3) Do I need to be a member of Rakuten to use coupon or points?

A3) Yes, you need to be registered as a member to use coupons and points.
"How to use points"
"How to use Coupons"
"How to check if a Shop Accepts Coupons"

Q4) Which stores and items are eligible for this campaign?

A4) All the stores listed on the campaign page are eligible.

Q5) Is there a limit to the number of orders I can make to be eligible for the shipping discount benefit?

A5) No, there is no limit to the number of orders you can make to enjoy the shipping discount benefit.

Q6) Is there a minimum purchase amount for an individual order to qualify for the shipping discount?

A6) The minimum amount of a single order to qualify for the discount is 15,000 JPY (tax included). Single order = an order from a single shop.

* The amount after coupon is applied
* The amount before points are applied

Q7) How much additional shipping fee do I need to pay if the shipping cost of a single order exceeds 4,500 JPY?

A7) Please contact each store to confirm the additional shipping fee to pay if the shipping cost exceeds 4,500 JPY.

Q8) If I cancel some items in an order, causing the total amount to fall below 15,000 JPY, do I still qualify for the shipping discount?

(For example, I purchased a few products which in total cost 15,000 JPY. But then I cancelled an item that cost 11,600 JPY, making the final amount I have to pay 3,400 JPY.)

A8) Unfortunately you will not be eligible for the shipping discount. In such a case, the final amount of that order is 3,400 JPY, which does not meet the requirement to qualify for the discount.

Q9) For Rakuten Points, as long as the original price of the order meets the criteria before using points, you can participate in this campaign. Is that correct?

(For example, I purchased a product which costs 15,000 JPY. After using 3,000 points, the actual amount I have to pay is 12,000 JPY.)

A9) Yes. For Rakuten Points, if the price of your order meets the criteria before applying Rakuten Points, you can participate in this campaign.

Q10) For coupons, as long as the original price of the order meets the criteria before using coupons you can participate in this campaign. Is that correct?

(For example, I purchased a product which costs 15,000 Japanese yen. After using coupons, the actual amount I have to make payment for decreases to 12,000 Japanese yen.)

A10) No. For coupons, even if the original price of your order meets the criteria before applying coupons, you are not eligible to participate in this campaign if the final payment amount after applying coupon falls below the threshold.

Q11) After placing an order using Rakuten Points, will the points be refunded if the order is cancelled?

A11) Yes. If the Rakuten Points used are regular points, the original amount of points will be refunded.
If the Rakuten Points are time-limited points, any points that have not expired will be refunded.

Q12) How long does it take for the goods to be shipped?

A12) Usually, the items will be delivered within 3 to 14 days after the purchase.
Actual arrival date depends on the shipping condition. Please confirm with the merchants.

Q13) Will I Need to Pay Customs, Duties or Tax Fees ?

A13) Applicable customs, import duties, and tax may be charged after the parcel arrives in its destination country or region. These charges must be paid separately by the customer. For more information, please contact the Custom Institutions of the destination country or region.

Q14) What should I do if I have a question about my order, but did not receive a reply after emailing the store?

A14) Normally, it takes stores 2 to 3 working days to process your email. If you do not receive any email replies from the store after 3 working days, please contact Rakuten's Member Support Center.
Online customer service: <Click HERE to chat with online customer service>

Q15) When will be the last shipment date of my order eligible for this campaign? A merchant may ship out after the free shipping campaign period.

A15) The last shipment date of this offer is 4/17/2020 Japan Standard Time. Any orders shipped after this date will not be eligible.

Q1) Do I need to make a purchase after making an entry?

A1) • Yes. At least one purchase is required

Q2) Can I enter multiple times?

A2) • You can enter every week, up to 13 times during the campaign period. Even if you enter multiple times within a week, it will be counted as one entry for that week.

Q3) How do I become a registered Rakuten member?

A3) You can register <<HERE>>

Q4) How many people will win the "Total 200,000 Rakuten Points Giveaway *10 Lucky Winners Will Win 20,000 Rakuten Points" campaign?

A4) 10 winners.

Q5) When will I be awarded Rakuten Points in this campaign and is there an expiration date?

A5) For this lottery, the Rakuten Points will be awarded on May 30, 2020 (JST), and will expire on August 29, 2020 (JST).

Q6) How will I know if I won the lottery?

A6) Click <<HERE>> to check your Rakuten Points balance on May 30, 2020 (JST).
- Winners who have subscribed to <<Rakuten Global Market newsletter>> during the campaign period might also be notified via email.

Rakuten Global Express 30%OFF Shipping Coupon
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Important Notice: Rakuten Global Market will be closed as of June 1, 2020, 02:00 PM (JST). Learn more »

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