Free shipping only for Shops on Campaign page

Ship to U.S.A.

  • Order value 11,000 JPY
  • Shipping Fee under 4,500 JPY Weight Under 2kg

Ship to Hong Kong, Macau, Taiwan, China, South Korea

  • Order value over 11,000 JPY
  • Shipping Fee under 4,300 JPY Weight Under 3kg

HOT Shops

HOKKAIDO OMIYAGE TANKENTAI

If you're looking for tasty snacks from Hokkaido, look no further! This store is fully stocked with popular Hokkaido snacks, specialties, and even seasonal agricultural products.

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kenko express

This store has all of the health foods and daily necessities you'll find in any Japanese drugstore.

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Shirohato

Specializes in women's innerwear. Why don't you try improving your daily mood by wearing clothing that will enhance your inner life?

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osharewalker

The wide variety of styles and colors this store offers makes clothes-browsing fun! Features clothing that's easy to mix and match.

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Sports

KPI

KPI specializes in sports products. This store is dedicated to providing items that will support all athletes.

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SteP SPORTS

If you're looking for sports shoes, go with step-sports. Step-sports is popular for its wide selection of products, ranging from running shoes and apparel to shoes for table tennis and kids.

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proshop YAMANO

Tennis and badminton specialty shop that carries mainly YONEX products.

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Gourmet

HOKKAIDO OMIYAGE TANKENTAI

If you're looking for tasty snacks from Hokkaido, look no further! This store is fully stocked with popular Hokkaido snacks, specialties, and even seasonal agricultural products.

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Tea for you KOGETSUEN

Green tea and tea ceremony goods specialty store. Carries Uji Matcha and original items.

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Cosmetic & Beauty

kenko express

This store has all of the health foods and daily necessities you'll find in any Japanese drugstore.

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free feel

Freefeel is the place for beauty products! Carries famous Japanese brands like SK-II and SOFINA

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High Brand

hugall fashion

Carries products from brands like Hermès and Louis Vuitton. Over 100 new ladies' and men's apparel items brought in every day!

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Midunoya

Great line-up of used brand items. Reviews of products in good condition professional customer service.

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Baby Goods

e-kodomofuku NON

Authorized dealer of famous brands like ASICS and Nike. Specializes in high-quality children's wear and shoes made in Japan.

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Kids Shoes Tailwind

Specialty shop for children's shoes. Carries brands such as ASICS, New Balance, and adidas.

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Fashion

Clothes

Shirohato

Specializes in women's innerwear. Why don't you try improving your daily mood by wearing clothing that will enhance your inner life?

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HONEY BUNNY ONLINE STORE

Specializes in trendy, high-quality fashion. A must-see for fans of franche lippee!

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osharewalker

The wide variety of styles and colors this store offers makes clothes-browsing fun! Features clothing that's easy to mix and match.

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e-zakkamania stores

Specializes in all things ladies' fashion. This is a select shop for mature women who are looking for something more than "cute."

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SPEEDWAY

Features a line-up of essential and traditional casual styles that are based on American and British vintage wear. A men's select shop dedicated to clothing "MADE IN JAPAN."

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Fashion Goods

Pearlyuumi

This is the place to buy pearl accessories! Perfect for rewarding yourself, or as a gift for that special person.

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SELECT SHOP LOWTEX

Great selection of famous brand sneakers.

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net de udetokei wasshoimura

Wide selection of watches! Customers love how quickly orders are shipped out and the quality of the packaging.

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nanaple

Wristwatch specialty store with over 10,000 products. Carries approximately 150 types of watches, including those made in Japan. We have G-Shock, CASIO, OMEGA, and more!

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Campaign Rules

Campaign period 2017/8/24 10:00 AM - 2017/8/31 9:59 AM (Japan Standard Time)
Participating Shop Shop included in this campaign page ( Click here to see the entire shop list )
Participated Region China , Taiwan , HK , Macau , South Korea ,USA
*Items shipped to Alaska, Hawaii are eligible.
*Items shipped to other US Territories and to APO FPO are not eligible
Eligible Order Threshold

Single order must exceed 11,000 JPY of its purchased value
Purchase Value :
* The amount before coupon and points are applied
* Exclude the amount of shipping fee and import duties
* Please refer Q&A (9) (10) for detail example

Weight US : less than 2KG (non-oversized)
CN,HK,MO,TW,KR: less than 3 KG (non-oversized)
Shipping Method EMS Direct Shipping
other condition 1. For shipping fee that exceeds the eligible weight (over 2KG for US and over 3KG for CN, HK, TW, KR, MO) additional shipping fee shall be borne by the buyer.
2. Japan address and Forwarding company's address are not eligible
3. Multiple order number cannot be combined for the purpose of meeting the threshold
4. There is no limit on the number of times a buyer can participate in this campaign. You may make separate purchases.
5. Rakuten will pay maximum of shipping fee as below for each order that meet the criteria .
US: under 2KG (equivalent to 4,500 JPY)
CN,HK,TW,KR,MO: under 3KG (equivalent to 4,300 JPY)
Cancellation Each store has its own cancellation policy. (Click here ) Please confirm with the purchased shop for further information.
Step by Step Purchase Flow Click here to learn step by step purchase flow
Import Tariff related information  The product price displayed does not include any customs duty or import taxes that may be imposed by the destination country.
 For applicable customs tax policies please refer below
Mainland China<http://www.customs.gov.cn/tabid/49564/Default.aspx>
Hong Kong<http://www.customs.gov.hk/tc/trade_facilitation/prohibited_articles/imports/index.html>
Macau<https://www.customs.gov.mo/cn/customs1.html>
Taiwan <http://www.trade.gov.tw/Pages/List.aspx?nodeID=1255>
US<https://www.cbp.gov/trade/basic-import-export/internet-purchases>
Korea<http://www.customs.go.kr/kcshome/main/index.do>
Note • A single order refers to orders with the same order number. The order number is displayed on the website after each purchase is made.
• Each order must originate from a single store; you may not combine purchases from multiple stores into a single order.
• The campaign qualifying criteria shall be solely based on the provided Japanese yen amounts. Any reference to currencies other than Japanese yen is only meant for your reference.
• When using Rakuten Super Points or coupons, if the original price (i.e. price before applying Rakuten Super Points or coupons) of the order meets the above criteria you will be qualified for the campaign.
• You need to register as a member to use points and coupon.
• Pre-ordered items that can be sent out before September 22nd, 2017 (Japan Standard Time) are eligible for this campaign.
• Large purchases and high value purchases may result in your package(s) being detained at Customs.
• Rakuten Global Market reserves the right to change the terms of these campaign, or to halt this campaign at any time, without notice.
• Please note that shopsKPItennis,HONEY BUNNY ONLINE STORE,osharewalker,e-kodomofuku NON,nanaple and e-zakkamania stores are currently showing final shipping price prior to checkout. This may affect the shipping fee display during shipping discount promotion.
However, if your purchase is eligible as part of the free shipping promotion, your final shipping price may be finalized after checkout and the merchant may contact you with the final shipping price through e-mail.

FAQ

  • Q1) How to purchase on Rakuten Global Market

    A1) "Step by Step instruction"
    "New User Guide "
    "Customer Protection Guide"

  • Q2) Do I need to be a member of Rakuten to participate in this campaign?

    A2) No. Both members and non-members may participate in this campaign.

  • Q3) Do I need to be a member of Rakuten to use coupon or points?

    A3) Yes, you need to register as a member to user coupon and points.

    "How to use points"
    "How to use Coupon "
    "How to check if a Shop Accepts Coupons"

  • Q4) Which stores and items are eligible for this campaign?

    A4) All the stores listed on the campaign page are eligible.(Campaign List)

  • Q5) Is there a limit to the number of orders I can make to be eligible for the benefit?

    A5) No, there is no limit of how many orders you can make to enjoy the campaign benefit .

  • Q6) Is there a minimum purchase amount for the individual order?

    A6) The minimum amount of an individual order to participate in the campaign is 11,000 Japanese yen (before coupon and points are applied).

  • Q7) How much additional shipping fee do I need to pay , if the package exceeds the weight ?

    A7) Please contact merchants for the detail shipping amount you need to pay.
    Reference for the shipping fee after 3KG : EMS Shipping Fee Table

  • Q8) What happens if the single order exceeds the free shipping amount? Can I still have the shipping discount?

    A8) For shipping to Mainland China, Hong Kong, Macau, or Taiwan:
    Rakuten will pay for the initial 3KG of your shipping (equivalent to 4,300 Japanese yen). You would need to pay the additional shipping fee after 3kg
    For shipping to US: Rakuten will pay for the initial 2KG of your shipping (equivalent to 4,500 Japanese yen). You would need to pay the additional shipping fee after 3kg

  • Q9) If I cancel some items in an order, causing the total amount to fall below 11,000 Japanese yen, do I still qualify for the campaign?

    (For example, I purchased 4 items at the same store, and the original amount is 13,000 Japanese yen. I then cancelled one of the item, which costs 6,000 Japanese yen and now the total amount of the order is 7,000 Japanese yen.)

    A9) Unfortunately no. In such case, the final amount of that order is 7,000 Japanese yen, which does not meet the requirement to qualify for the campaign.

  • Q10) When using Super Points or coupons, the actual amount I have to make payment for does not exceed 11,000 Japanese yen. Do I qualify for the campaign?

    (For example, I purchased a product, which costs 12,000 Japanese yen. After using 5,000 Japanese yen worth of points or coupons, the actual amount I have to make payment for is 7,000 Japanese yen.)

    A10) Yes. As long as the original price of the order meets the criteria you can participate in this campaign even after using points or coupons.

  • Q11) After placing an order using Rakuten Super Points, will the points be refunded if the order is cancelled?

    A11)Yes . If the Rakuten Super Points used are regular points, the original amount of points will be refunded.
    If the Rakuten Super Points are time-limited points, any points that have not expired will be refunded.

  • Q12) How long does it take for the goods to be shipped?

    A12) Usually, the items will be delivered within 3 to 14 days after the purchase.
    Actual arrival date depends on the shipping condition. Please confirm with the merchants.

  • Q13) What should I do if I have a question about my order, but did not receive a reply after emailing the store?

    A13) Normally, it takes store 2 to 3 working days to process your email. If you do not receive any email reply from the store after 3 working days, please contact Rakuten’ s Member Support Centre.

    < Click here to the chat >

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