Ship to U.S.A.
- Order value 11,000 JPY
- Shipping Fee under 4,500 JPY Weight Under 2kg
|Campaign period||2017/8/24 10:00 AM - 2017/8/31 9:59 AM (Japan Standard Time)|
|Participating Shop||Shop included in this campaign page ( Click here to see the entire shop list )|
|Participated Region|| China , Taiwan , HK , Macau , South Korea ,USA
*Items shipped to Alaska, Hawaii are eligible.
*Items shipped to other US Territories and to APO FPO are not eligible
Single order must exceed 11,000 JPY of its purchased value
|Weight||US : less than 2KG (non-oversized)
CN,HK,MO,TW,KR: less than 3 KG (non-oversized)
|Shipping Method||EMS Direct Shipping|
|other condition||1. For shipping fee that exceeds the eligible weight (over 2KG for US and over 3KG for CN, HK, TW, KR, MO) additional shipping fee shall be borne by the buyer.
2. Japan address and Forwarding company's address are not eligible
3. Multiple order number cannot be combined for the purpose of meeting the threshold
4. There is no limit on the number of times a buyer can participate in this campaign. You may make separate purchases.
5. Rakuten will pay maximum of shipping fee as below for each order that meet the criteria .
US: under 2KG (equivalent to 4,500 JPY)
CN,HK,TW,KR,MO: under 3KG (equivalent to 4,300 JPY)
|Cancellation||Each store has its own cancellation policy. (Click here ) Please confirm with the purchased shop for further information.|
|Step by Step Purchase Flow||Click here to learn step by step purchase flow|
|Import Tariff related information|| The product price displayed does not include any customs duty or import taxes that may be imposed by the destination country.
For applicable customs tax policies please refer below
|Note||• A single order refers to orders with the same order number. The order number is displayed on the website after each purchase is made.
• Each order must originate from a single store; you may not combine purchases from multiple stores into a single order.
• The campaign qualifying criteria shall be solely based on the provided Japanese yen amounts. Any reference to currencies other than Japanese yen is only meant for your reference.
• When using Rakuten Super Points or coupons, if the original price (i.e. price before applying Rakuten Super Points or coupons) of the order meets the above criteria you will be qualified for the campaign.
• You need to register as a member to use points and coupon.
• Pre-ordered items that can be sent out before September 22nd, 2017 (Japan Standard Time) are eligible for this campaign.
• Large purchases and high value purchases may result in your package(s) being detained at Customs.
• Rakuten Global Market reserves the right to change the terms of these campaign, or to halt this campaign at any time, without notice.
• Please note that shopsKPItennis,HONEY BUNNY ONLINE STORE,osharewalker,e-kodomofuku NON,nanaple and e-zakkamania stores are currently showing final shipping price prior to checkout. This may affect the shipping fee display during shipping discount promotion.
However, if your purchase is eligible as part of the free shipping promotion, your final shipping price may be finalized after checkout and the merchant may contact you with the final shipping price through e-mail.
A2) No. Both members and non-members may participate in this campaign.
A3) Yes, you need to register as a member to user coupon and points.
A4) All the stores listed on the campaign page are eligible.(Campaign List)
A5) No, there is no limit of how many orders you can make to enjoy the campaign benefit .
A6) The minimum amount of an individual order to participate in the campaign is 11,000 Japanese yen (before coupon and points are applied).
A7) Please contact merchants for the detail shipping amount you need to pay.
Reference for the shipping fee after 3KG : EMS Shipping Fee Table
A8) For shipping to Mainland China, Hong Kong, Macau, or Taiwan:
Rakuten will pay for the initial 3KG of your shipping (equivalent to 4,300 Japanese yen). You would need to pay the additional shipping fee after 3kg
For shipping to US: Rakuten will pay for the initial 2KG of your shipping (equivalent to 4,500 Japanese yen). You would need to pay the additional shipping fee after 3kg
(For example, I purchased 4 items at the same store, and the original amount is 13,000 Japanese yen. I then cancelled one of the item, which costs 6,000 Japanese yen and now the total amount of the order is 7,000 Japanese yen.)
A9) Unfortunately no. In such case, the final amount of that order is 7,000 Japanese yen, which does not meet the requirement to qualify for the campaign.
(For example, I purchased a product, which costs 12,000 Japanese yen. After using 5,000 Japanese yen worth of points or coupons, the actual amount I have to make payment for is 7,000 Japanese yen.)
A10) Yes. As long as the original price of the order meets the criteria you can participate in this campaign even after using points or coupons.
A11)Yes . If the Rakuten Super Points used are regular points, the original amount of points will be refunded.
If the Rakuten Super Points are time-limited points, any points that have not expired will be refunded.
A12) Usually, the items will be delivered within 3 to 14 days after the purchase.
Actual arrival date depends on the shipping condition. Please confirm with the merchants.
A13) Normally, it takes store 2 to 3 working days to process your email. If you do not receive any email reply from the store after 3 working days, please contact Rakuten’ s Member Support Centre.< Click here to the chat >