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Frozen・Refrigerated sweets

The collaboration between Discover Gourmet Japan and Japan Post's Cool EMS allows us to bring you the freshest refrigerated and frozen food products. This cold dessert selection consists the most popular and delicious Japanese sweets. They will be delivered at your doorstep at their freshest directly from selected stores. To celebrate the launch of our newest food selection, we are offering shipping discounts on all products for a limited period of time! Enjoy!

※Due to the nature of the frozen/refrigerated products, orders might be packed in one or more boxes, which might increase the shipping fees.
※For more information on estimated shipping fees, please refer to individual product pages.











Campaign period: Jun 17th, 2014 (Tue) 10:00 ~ Jun 30th, 2014 (Mon) 23:59 (JST)
Campaign period: Jun 17th, 2014 (Tue) 9:00 ~ Jun 30th, 2014 (Mon) 22:59 (Hong kong,Taiwan and Singapore Time)
All products listed on the campaign product page (from the same store) are eligible for consolidated service and are limited to Hong kong,Taiwan,Singapore only.
※Shipping fees will be added. Regular EMS shipping fees are charged. If you purchase from mutiple stores, shipping expenses will be applied to individual stores.
All products will be delivered using Frozon or Refrigerated EMS boxes accordingly.
For frozen and refrigerated products, EMS boxes come in the following two sizes:
For refrigerated products (Small)L30cm×W15cm×H23cm (Large)L36cm×W28cm×H22cm Weight up to 15kg
For frozen products (Small)L30cm×W15cm×H18cm (Large)L32cm×W26cm×H18cm Weight up to10kg
If the ordre(s) cannot be shipped using one EMS box, the order(s) will be delivered using multiple boxes.
Arrival Date
July 10th, 2014
Eligible Products
All products listed on the campaign product page
Delivery Areas
Limited to Singapore, Hong Kong and Taiwan
Using Tenso.com or other forwarding service is not eligible for this campaign
Shipping Details
※EMS would contact you via phone calls prior to arrival and confirm the time of delivery.
Please make sure to register your phone number when purchasing.
※In case there is no one to receive the product at home, please contact EMS to arrange your next delivery. The second round of delivery is scheduled on July 10th (Thu) and July 11th (Fri).
※There will be no delivery service available after July 11 (Fri).
Due to the nature of our products, we do not accept exchange or refund. The products delivery might be different depending on the conditions of weather and stocking.
Eligibility of the campaign might be removed by Rakuten if inappropriate actions were identified.

About Our Food

The best selection
The best selection shipped directly from the finest Rakuten Stores.
Freshest products
Discover Gourmet Japan Premium brings you the finest seafood and freshest fruits and more. (Discover Gourmet Japan Premium is currently a Hong Kong only serivce)
All products are safe, reliable, and made in Japan
All products are manufactured and made in Japan with the highest quality and safety.
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