How to Use Coupons
1. Get a coupon
Click to get a coupon. Rakuten member registration is required. Register here for free.
2. Use a coupon at checkout
Coupon will be applied to the eligible orders.
Or you can select which coupon to use on the payment page at Checkout.
On New Year's Day, Japanese people have a custom of giving money to children.
It is handed out in small decorated envelopes called 'pochibukuro'.
In the Edo period, large stores and wealthy families gave out a small bag of mochi
and a Mandarin orange to spread happiness all around.
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MEET JAPAN MEET TOKYO
The city of Tokyo, awaiting its turn to host the 2020 Olympic Games, is creating its own unique style, via the concept of "a city that promises a diverse array of enjoyment, by constantly generating new styles, while intersecting traditional ways with innovation. In this article, we will introduce products related to the various districts of Tokyo.
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Check out the best-selling products on Rakuten Global Market for each month of 2018.
|Campaign Period||01/08/2019 10:00 AM - 01/10/2019 9:59 AM (JST). (JST = Japan Standard Time)|
|Benefits||1,900 JPY coupon with purchase equal to or greater than 19,000 JPY (tax included) from a single shop.|
1) 1,900 JPY Coupon is valid only if a single order exceeds the threshold (single order = an order with the same order number from the same shop), which must be equal to or greater than 19,000 JPY (tax included).
* 1,900 JPY coupon is available for the first 1,000 eligible orders
2) Threshold to use this coupon is the original price before applying Rakuten Super Points.
3) Only 1 coupon can be used per purchase.
4) Purchase amount does not include shipping, wrapping or import duties (if any)
5) If an order with an applied coupon is cancelled after the coupon validity expires, you would not have that coupon usage restored
6) You must be a registered Rakuten Member in order to use the coupon
7) To qualify for the coupon benefit, your order must be shipped to an address outside of Japan or address within Japan provided by any forwarding companies to be eligible for the benefit.
*Check out our official forwarding service partners HERE .
8) There is a limit on the number of coupons issued (i.e. first come first served basis) and once the coupons run out, a customer cannot use the coupon.
* Click here to learn how to use Coupons
* Each user can use the same coupon up to twice.
* Actual amount of discount is in Japanese Yen
Please contact the shop for the shipping fee handling.
Rakuten reserves the right to disqualify any participant who is ineligible or is judged to have participated unfairly in this promotion or have violated the terms and conditions of this promotion.
This promotion may be changed, stopped or terminated by Rakuten Global Market without any prior notification.
Applicable customs, import duties, and tax may be charged after the parcel arrives in its destination country or region.
These charges must be paid separately by the customer. For more information, please contact the Customer Institutions of the destination country or region.
*For any purchase made on Rakuten Global Market, after completing the checkout process, you will first receive an automatic email from the system immediately (The transaction is not complete yet. This is NOT an order confirmation, but an email informing you that your request has been sent to the shop. No need to reply.)
You will need to REPLY to the second email which informs you of the final total price including shipping fee, to confirm your order. Some shops may not send you a second email, in which case your order is placed without you knowing the final total price including the shipping fee. In such a case, please contact the shop directly if you would like to know the final price before your order is placed.
The email will include the final price you need to pay (purchase amount + shipping fee)
If you do not reply to the second email in time, your order may be cancelled by the shop.
*Please be aware that while most merchants include consumption tax in the final product price, some merchants may exclude consumption tax from the final product price.
In the event of a conflict between different translations of these rules, the English translation will prevail.
Q1) How to purchase on Rakuten Global Market
Q2) Do I need to be a member of Rakuten to use coupons?
Q3) Is there a minimum purchase amount for Coupons?
A3) Yes, there is a minimum purchase amount for Coupons.
Coupon minimum purchase amount:
1,900 JPY Coupon is valid only if a single order exceeds the threshold (single order = an order with the same order number from the same shop), which must be equal to or greater than 19,000 JPY (tax included).
Q4) If I cancel some items in an order, causing the total amount to fall below 19,000 Japanese yen, do I still qualify for the Coupon campaign?
(For example, I purchased 4 items at the same store, and the original amount is 19,000 JPY. I then cancelled one of the items, which costs 6,000 JPY and now the total amount of the order is 13,000 JPY. Do I still qualify for 1,900 JPY coupon?)
A4) Unfortunately no. In such a case, the final amount of that order is 13,000 JPY, which does not meet the requirement to qualify for the Coupon campaign threshold of 19,000 JPY.
Q5) How long does it take for the goods to be shipped?
A5) Usually, the items will be delivered within 3 to 14 days after the purchase.
Actual arrival date depends on the shipping condition. Please confirm with the merchants.
Q6) What should I do if I have a question about my order, but did not receive a reply after emailing the store?
A6) Normally, it takes stores 2 to 3 working days to process your email. If you do not receive any email reply from the store after 3 working days, please contact Rakuten’ s Member Support Centre.
Online customer service: <Click here to chat with online customer service>
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