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More than 13 million customers have been rewarded with over 10,000 points, with some reaching as high as 50,000 and even 100,000 points! Rakuten points, it's the rewards program that everyone enjoys.

Rewarded 10,000 points

13,490,000 people!

Rewarded 50,000x points

4,490,000 people!

Rewarded 100,000x points

2,120,000 people!

How does Rakuten Super Points work?

Get rewarded with Rakuten Super Points for every purchase you make as a registered member. You'll get 1% back in points on every purchase. Every 1 Rakuten Super Point is worth 1 JPY.

Campaign Rules

Campaign period 2017/7/18 10:00 AM - 2017/7/27 9:59 AM (JST)
Participating Shop All shops selling on Rakuten Global Market
Eligible order Threshold

Total purchase value during checkout will need to be over 8,000 JPY (including tax) to qualify for the campaign

Purchase value:
* The amount after coupons are applied
* Exclude the amount of shipping fee and import duties
* Please refer to FAQ for detail example


Points back 20% is awarded to the total purchase value made during the campaign period in the form of Rakuten Super Points
Award date Rakuten Super Points will be awarded on August 24th, 2017
Expiration date Rakuten Super Points will be expired on November 24th, 2017
Other conditions 1. Each Rakuten member can receive a maximum of 10,000 Bonus Rakuten Super Points as a result of this campaign.
2. Eligible purchases must be made through registered Rakuten Member accounts during the campaign period.
3. Purchases must be shipped to an overseas address using international shipping. Addresses within Japan provided by forwarding companies and other such services are not eligible.
4. Customers can use collected points during checkout however 20% points back will be calculated to the purchase value before points are used.
Cancellation Any cancelled orders will not qualify for this promotion, regardless of whether the cancellation was initiated by you or the merchant.
Please note that each store has its own cancellation policy. (Click here) Please confirm with the purchased shop for further information.
Step by step purchase flow Click here to understand step by step purchase flow
Note ・All dates and times are according to Japan Standard Time (JST).
・Rakuten Super Points cannot be used to pay shipping and handling fees.
・Upon usage of the awarded Rakuten Super Points, if any cancellation or changes in the order amount occurs after the expiration date, your Rakuten Super Points will not be refunded.
・Total purchase value will be the sum of all purchases made during the campaign period.
・Pre-ordered items that can be sent out before August 17th, 2017 are eligible for this campaign. ・Points calculation is based on the purchase value (including tax) and after any coupons are applied.
・Collection and Use of Rakuten Super Points are subject to the terms specified here.
Remarks ・Rakuten reserves the right to disqualify any participant who is ineligible or is judged to have participated unfairly in this campaign or have violated the terms and conditions of this campaign.
・This campaign may be changed, stopped or terminated by Rakuten Global Market without any prior notification.

FAQ

  • Q1)How to purchase on Rakuten Global Market?

    A1) "Step by Step instruction"
    "New User Guide "
    "Customer Protection Guide"

  • Q2) Do I need to be a member of Rakuten to participate in this campaign?

    A2) Yes, you need to register as a member to get rewarded with points.
    "Register for free"

  • Q3) How much is 1 Rakuten Super Point worth?

    A3) Every 1 Rakuten Super Point is worth 1 Japanese Yen.

  • Q4) Is there a maximum number of Rakuten Super Points that can be used for a single order?

    A4) Yes, the maximum number of Rakuten Super Points that can be used for a single order is 30,000 points.

  • Q5) Is there a maximum number of Rakuten Super Points that can be used for a single calendar month?

    A5) Yes, the maximum number of Rakuten Super Points that can be used for a single calendar month is 100,000 points. This is the cumulative spending on both the Japan Rakuten Ichiba website and the Rakuten Global Market website. (If your Rakuten membership level is "Diamond", you may use up to a maximum of 500,000 Rakuten Super Points.)

  • Q6) Is there a limit to the number of orders I can make to be eligible for the campaign benefit?

    A6) No, there is no limit of how many orders you can make to enjoy the campaign benefit.

  • Q7) Is there a minimum purchase amount for the individual order?

    A7) No. As long as the total purchase value is over 8,000 Japanese Yen, you will be eligible for the campaign benefit.

  • Q8) How do I calculate the total purchase value to check if I am eligible for the campaign benefit?

    A8) Add up all the purchase value. Please be sure that the purchase value will need to be the value after any coupons are applied.

  • Q9) If I cancel some items in an order, causing the total amount to fall below 8,000 Japanese Yen, do I still qualify for the campaign?

    (For example, I purchased 4 items at the same store, and the original amount is 13,000 Japanese Yen. I then cancelled one of the item, which costs 6,000 Japanese Yen and now the total amount of the order is 7,000 Japanese Yen.)

    A9) Unfortunately no. In such case, the final amount of that order is 7,000 Japanese Yen, which does not meet the requirement to qualify for the campaign.

  • Q10) When using coupons, the actual amount I have to make payment for does not exceed 8,000 Japanese Yen. Do I qualify for the campaign?

    (For example, I purchased a product, which costs 9,000 Japanese Yen. After using 2,000 Japanese Yen coupon, the actual amount I have to make payment for is 7,000 Japanese yen.)

    A10) Unfortunately no. In such case, the final amount of that order is 7,000 Japanese Yen, which does not meet the requirement to qualify for the campaign.

  • Q11) When using Rakuten Super Points, the actual amount I have to make payment for does not exceed 8,000 Japanese Yen. Do I qualify for the campaign?

    (For example, I purchased a product, which costs 11,000 Japanese Yen. After using 5,000 Japanese Yen worth of Rakuten Super Points, the actual amount I have to make payment for is 6,000 Japanese Yen.)

    A11) Yes. As long as the original price of the order meets the criteria you can participate in this campaign even after using Rakuten Super Points.

  • Q12) How long does it take for the goods to be shipped?

    A12)Usually, the items will be delivered within 3 to 14 days after the purchase.
    Actual arrival date depends on the shipping condition. Please confirm with the merchants.

  • Q13) Will I be able to participate in other campaigns that are held at the same time during the campaign period?

    A13) Yes. Each campaign has different rules therefore for more information and eligibility, please check the campaign rule.

  • Q14) What should I do if I have a question about my order, but did not receive a reply after emailing the store?

    A14) Normally, it takes the store 2 to 3 working days to process your email. If you do not receive any email reply from the store after 3 working days, please contact Rakuten’s Member Support Centre.
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