Tokyo, September 4, 2026 – The Rakuten Group expresses our deepest sympathies to those who lost their lives and everyone who has been affected by the series of flash floods and landslides that struck Nepal on August 26. Our thoughts are with all those who are suffering during this difficult time, and we sincerely hope for a swift recovery.
Rakuten Group, Inc. is now accepting donations through the Rakuten Clutch Special Charity Fund, our online donation system, in support of the people and regions affected by the disaster.
Those wishing to make donations can choose from a variety of payment methods, including Rakuten Points, Rakuten Card, VISA and Mastercard credit cards, and cash transfers to a designated Rakuten Bank account, as indicated below.
All donations received through the fund will be used to support humanitarian aid efforts for the victims of this disaster. Details on the recipient organizations will be announced on our official website once determined. Donations will be accepted from September 4 through October 30, 2026*.
Notes
* The donation period may be extended depending on future circumstances.
Overview
- URL: https://global.rakuten.com/corp/donation/nepal2026_en/nepal2026_en.html
- Donation period: September 4 through October 30, 2026
- How to donate:
- Rakuten Points: One Rakuten Point will be converted to one yen. Donations are accepted starting from one point.
- Credit card: Contributors may use any Rakuten Card, VISA or Mastercard. Donations are accepted starting from 100 yen.
- Cash bank transfer to a designated Rakuten Bank account: Donations from Rakuten Bank accounts are accepted 24 hours a day. Contributors without a Rakuten Bank account may also make direct transfers. Donations are accepted starting from one yen. Details for making donations via cash transfer are available at: https://www.rakuten-bank.co.jp/company/contribution/260903/index.html (*Japanese page)
*The Rakuten Clutch Special Charity Fund does not issue receipts. Donations are not eligible for tax deductions. No transfer fees will be charged for donations through Rakuten Bank accounts for individuals. Transfers of donations from accounts at banks other than Rakuten Bank will incur transfer fees as determined by the respective bank of the account holder. Any names of companies, products and services, etc., shown above are the trademark or registered trademark of their respective companies or organizations.
About the Rakuten Clutch Special Charity Fund
The Rakuten Clutch Special Charity Fund is an initiative launched in 2011 following the Great East Japan Earthquake. As more and more aid continued to flow in from both domestic and international sources, many requests were received to be allowed to make donations online. Over the years many have donated through the fund, and this support has been directed primarily towards raising funds to provide natural disaster relief both in Japan and internationally.