May 25, 2020
  • Rakuten Payment, Inc.

Rakuten and JR East Launch Suica Services in Rakuten Pay App that Enable Customers to Issue, Charge and Pay with Suica

- Future update will allow customers to charge Suica with Rakuten Points inside the Rakuten Pay App.

Tokyo, May 25, 2020 - Rakuten Payment, Inc. (Rakuten) and East Japan Railway Company (JR East) today announced that the IC card-based transportation e-money Suica service provided by JR East is now available for use in the smartphone-based payment app Rakuten Pay.

Starting today, customers are now able to issue a new Suica or charge*1 an existing one inside the Rakuten Pay app, as well as make payments*2 at approximately 5,000 train stations and on approximately 50,000 buses, in addition to approximately 940,000 stores*3 across Japan through Suica. As an additional benefit, customers are also able to earn one Rakuten Point for every 200 yen used to charge their Suica inside the Rakuten Pay app when they select Rakuten Card, the credit card provided by the Rakuten Group, as the source of payment.

Plans to further improve the service are underway with an upcoming feature that allows customers to charge their Suica using Rakuten Points.

The Rakuten Pay Suica service is available on AndroidTM devices that support the Osaifu-Keitai® function*4. Starting today, iOS device users are able to earn one Rakuten Point for every 200 yen used to charge their Suica when paying with Rakuten Card via the Mobile Suica app or Apple Pay*5 by entering the campaign accessible through the link inside the Rakuten Pay app*6.

Going forward, Rakuten and JR East will seek to provide further updates and new features in order to deliver added value and greater levels of convenience to customers.

*1 The charge function is available for Visa, Mastercard, JCB and American Express-branded Rakuten Cards.
*2 The Mobile Suica app is required in order to purchase commuter passes and Suica Green Car Tickets.
*3 As of March 31, 2020
*4 Android is a trademark of Google LLC. Osaifu-Keitai is a registered trademark of NTT DOCOMO, Inc.
*5 iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Apple Pay is a trademark of Apple Inc.
*6 Compatible with iPhone 7 and above and Apple Watch Series 2 and above. iPhone and Apple Watch are trademarks of Apple Inc. Customers must re-enter this campaign every month. Please see the service overview page for more details.

Service Overview

Date of service launch: May 25, 2020 (*App update required)
Compatible devices: AndroidTM devices that support Osaifu-Keitai®. (iOS device users are also able to earn one Rakuten Point per 200 yen used to charge their Suica by entering the campaign.)
Overview: Customers with compatible devices are able to use the Rakuten Pay app to issue and charge Suica, as well as pay at trains, buses, other transportation facilities and stores affiliated with transportation e-money. Additionally, customers charging their Suica using Rakuten Pay with a Rakuten Card set as the payment source will earn one Rakuten Point for every 200 yen used*1. iOS device users are able to earn one Rakuten Point for every 200 yen used to charge their Suica when paying with Rakuten Card via the Mobile Suica app or Apple Pay by entering the campaign accessible through the link inside the Rakuten Pay app.

How to earn Rakuten Points:

Device How to earn Rakuten Points by charging Suica with Rakuten Card
Android (Devices that support Osaifu-Keitai®) Customers can earn Rakuten Points by charging their Suica inside the Rakuten Pay app.
iOS*6 Customers can earn Rakuten Points by charging their Suica with Rakuten Card via the Mobile Suica app or Apple Pay by entering the campaign via the campaign page accessible through the link inside the Rakuten Pay app.

Service overview video: https://youtu.be/84ws4PnUnJo (*Japanese video)

Service overview page: https://pay.rakuten.co.jp/topics/suica/ (*Japanese page)

  • Rakuten Pay Suica banner:
  • Official screenshots from app:
          Rakuten Pay home screen       Rakuten Pay Suica intro screen
  •    Rakuten Pay Suica home screen       Charge complete screen

About Rakuten Payment  
Rakuten Payment, Inc. is a Rakuten Group company that provides services in payments and marketing. Established in April 2019, Rakuten Payment currently operates services such as Rakuten Pay (for store payments and app payments), Rakuten Point Card, Rakuten Edy, Rakuten Check and Rakuten Wallet. Rakuten Payment provides friendly, convenient and secure payment services to customers, and provides affiliated businesses with a wide range of payment services tailored to meet their diverse needs and support through marketing programs leveraging data.
https://payment.rakuten.co.jp/

About Rakuten Pay
Rakuten Pay is a payment service that allows users to make easy payments via a smartphone app by registering a credit card or Rakuten bank account with their Rakuten Pay account. When shopping at eligible stores, users are able to make payments by scanning QR codes displayed on a tablet device in the store or scanning a printed QR code with their smartphone, or by having the store scan a QR code or barcode on the user’s smartphone. Rakuten Pay service users can earn Rakuten Points and use the points for making payments.
https://pay.rakuten.co.jp/detail/

*Please note that the information contained in press releases is current as of the date of release.

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