Rakuten Mobile to Open Dedicated Stores
in Nagoya and Ginza

Tokyo, October 16, 2015 – Fusion Communications Corporation, the telecommunications company of the Rakuten Group, today announced that it will open two new dedicated Rakuten Mobile stores this month. The Rakuten Mobile Nagoya Sakae Store (Nagoya City, Aichi Prefecture) will be open for business from October 22, and the Rakuten Mobile Ginza Store (Chuo-ku, Tokyo) from October 29.

At the new stores, as well as being able to receive explanations about the services offered by Rakuten Mobile and apply for contracts, customers will also be able to freely pick up and try the devices on display in the stores. In addition, customers will be able to carry out mobile number portability applications (MNP)^*1 on the same day.

To commemorate the opening of the two new stores, the first 20 customers to apply for Rakuten Mobile contracts each day over the four days from the opening of the stores will receive free monthly calling SIM or data SIM fees for a set period of time, with customers applying at the Rakuten Mobile Nagoya Sakae Store receiving free monthly calling SIM or data SIM fees until the end of January 2015, and customers applying at the Rakuten Mobile Ginza Store receiving free monthly calling SIM or data SIM fees until the end of February 2015. In addition, customers which apply for Rakuten Mobile contracts at the Rakuten Mobile Nagoya Sakae Store from October 22 to 25 will be entered into a draw in which 12 customers will receive either an “honor6 Plus” of “Xperia™ J1 Compact” smartphone^*2.

Rakuten Mobile currently has counters set up in two Rakuten CAFE branches in Tokyo, and operates three dedicated Rakuten Mobile stores located in Osaka, Sendai, and Kobe. With the opening of the two new dedicated stores, this increases the number of locations to seven. From October 16, Rakuten Mobile will also begin operating counters at electronics stores.

Rakuten Mobile will work to enhance its services so that they can be used by as many people as possible.

Location: 460-0003  Subway Sakae Mori no Chikagai Chuo Ichibangai 26 and 27,
                   3-5-12 Sakae, Naka-ku, Nagoya City, Aichi Prefecture
Opening hours: 10:00-20:00
Fixed holidays: January 1
Size: 55.8m²
Number of counters: 7

Location: 104-0061  1F Ginza Five, 5-1 Ginza, Chuo-ku, Tokyo.
Opening hours: 10:00-20:00
Fixed holidays: January 1, December 31, 3^rd Monday of February and August
Size: 67.10m²
Number of counters: 6

Services^*3:
・Applications for new Rakuten Mobile contracts (SIM card only and device and SIM card sets) and MNP^*2
・Provision of information about Rakuten Mobile’s various services

Documents required when making a contract:
・Credit card issued in the name of the contracting party
・Personal identification documents (driver’s license, National Health Insurance card, passport issued by the Government of Japan, Basic Resident Registration Card, Certificate of the Physically Disabled, Certificate of the Mentally Disabled, Special Permanent Resident Certificate, Alien Registration Card, Residence Card)
・Rakuten Card credit card information for customers wishing to pay for the device in installments
・MNP reservation number for customers wishing to make an MNP contract

Additional documents^*4:
・Public utility bill receipt
・Certificate of residence
・Certificate of registered evacuation shelter location

Rewards:
・Free calling and data SIM monthly fees until the end of January 2016 (Rakuten Mobile Nagoya Sakae Store)
・Free calling and data SIM monthly fees until the end of February 2016 (Rakuten Mobile Ginza Store)

Eligibility:
・First 20 customers to apply for a Rakuten Mobile contract each day from October 22 – 25 2015 at the Rakuten Mobile Nagoya Sakae Store
・First 20 customers to apply for a Rakuten Mobile contract each day from October 29 – November 1 2015 at the Rakuten Mobile Ginza Store

Applicable services: All Rakuten Mobile calling SIM and data SIM plans

Points to note:
・The campaign only applies to the monthly fees for Rakuten Mobile calling SIMs and data SIMs.
・Other fees, such as the universal service fee, call fees, optional fees, SMS fees and MNP transfer fees are not included in this campaign.
・The campaign is limited to one contract per customer.
・If a customer changes their plan during the period of the offer to a different plan to the plan they chose at the time of applying, they will become exempt from the offer and will be charged the fees for the new plan from the month of changing their plan.

Rewards: A present of an “honor6 Plus” or “Xperia™ J1 Compact”

Eligibility:
・Customers who apply for a Rakuten Mobile contract at the Rakuten Mobile Nagoya Sakae Store on October 22 or 23. (Out of these, two customers will be selected each day by a draw, with one customer receiving an “honor6 Plus” and one customer receiving an “Xperia™ J1 Compact”.)
・Customers who apply for a Rakuten Mobile contract at the Rakuten Mobile Nagoya Sakae Store on October 24 or 25. (Out of these, four customers will be selected each day by a draw, with two customers receiving an “honor6 Plus” and two customers receiving an “Xperia™ J1 Compact”.)

Applicable services: All Rakuten Mobile calling SIM and data SIM plans

Points to note:
・The campaign is limited to one contract per customer.
・All colors of the “honor6 Plus” (gold, white, black) are available.
・The campaign will be closed each day once the number of winners reaches a specific number.

*1 MNP (mobile number portability) is a system in which a customer can keep their current mobile phone number when changing to a new provider.

*2 Customers who have signed contract for a device and SIM card set for either an “honor6 Plus” or “Xperia™ J1 Compact” and won the draw for the same device they have purchased will have the fee for the purchase of their device waivered.

*3 The cancellation of current contracts and changing of customer information registered at the time of the application cannot be done at the stores.

*4 If the current address is different to the address on the identification documents, copies of the listed additional documents that have been issued within the past three months are required. If the address is not written on the Certificate of the Physically Disabled, the listed additional documents are also required.

 
* The company names, product names and logos in this release are the property of their respective owners.
* The information included in this release is accurate as of the day of the announcement. The specifications, details of the service, and contact details may change without notice.

About Rakuten Mobile
Rakuten Mobile is an MVNO (mobile virtual network operator) service launched by Fusion on October 29, 2014 which utilizes NTT DOCOMO’s LTE network. Rakuten Mobile offers a wide variety of services, from low cost SIM-free device and calling SIM card sets to standalone low cost calling SIM cards and data SIM cards. The devices sold as part of the Rakuten Mobile sets come preinstalled with a variety of apps for services provided by the Rakuten group which can be used soon after purchasing.　Rakuten Mobile Website: https://mobile.rakuten.co.jp/

About Fusion Communications Corporation
Fusion Communications Corporation is a telecoms provider in Rakuten Group that provides fixed-line telecommunications (private lines), IP telephones, mobile services (Rakuten Mobile), and Internet-connected services under the concept of achieving “Everything over IP.” It is aiming to further develop and grow its business in order to create new possibilities in audio, data, content, and applications over its IP platform.　For more information: https://www.fusioncom.co.jp/