Rakuten Group Enters 2026: AI × Mobile to Expand Ecosystem Synergy

2026 at Rakuten Group began with many traditional celebrations. In his new year's address, Mickey opened with how Rakuten Mobile's 10 million subscriber milestone and Rakuten's growing customer satisfaction thanks to AI adoption in over 70 services are key to expanding the Rakuten Ecosystem. The customary visit to Atago Shrine, Kagami Biraki ceremony, and guest lecture followed, with Dr. Ali Fenwick of Hult International Business School sharing emerging ideas on AI. All this and interviews with employees about their New Year's resolutions in this RNN report!