Rakuten Insurance General Information Center Launches

September 30, 2019
by RNN

Providing top quality service
Up until now, users who have entered into multiple policies with Rakuten Life Insurance, Rakuten General Insurance and Rakuten Pet Insurance have had to contact each company separately when making inquiries or requests such as change of address.
Now with Rakuten Insurance General Information Center, Rakuten members can purchase and inquire about insurance plans from the three companies at one stop.

RNN reports from the customer centers of this super-handy new service.

- What changes will the new "Rakuten Insurance General Information Center" bring about?
- Check out interviews with employees at the customer centers
- Hear from Yuzo Hashiya, CEO and President of Rakuten Insurance Holdings, on his hopes and expectations for Rakuten Insurance General Information Center

Watch this video for an insight into this service whose members realize true hospitality every day!

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