Our Initiatives to Prevent Harassment in the Job-Hunting Process
Rakuten Group, Inc. has established procedures to appropriately manage harassment reports and consultations filed by executives, employees, and others regarding harassment at the organizational or individual level. The aim of these procedures is to promote compliance by enhancing prevention, early detection and rectification of harassment.
- We do not tolerate harassment under any circumstances during the recruitment process.
- Employees involved in recruitment activities are required to complete training on harassment prevention.
- We take measures, such as holding interviews at company offices or public locations, e.g., university campuses, public commercial facilities etc.
- To prevent harassment related to recruitment activities, we have established a dedicated consultation desk and will respond appropriately to any reports.
Harassment Consultation Desk for Applicants
Email Address: co-hotline-ha-ap@mail.rakuten.com
*Please note that this email address is intended solely for consultations regarding harassment during the recruitment process. We are unable to answer general questions regarding the selection process or other related matters.