Risk Management

In Rakuten Group, the rules related to Risk Management is stipulated in RGR (Rakuten Group Regulation) in order to respond to the risks which would have a negative impact on the achievement of the business goals. We implement risk management based on this regulation.

Group Risk Management Committee

In Rakuten Group, Group Risk Management Committee is set up as an organization of examining the policy to respond to risks which have the possibility of giving serious impact on group as a whole.

Risk Categories and Principal Organizational units in charge of Risk

In Rakuten Group, we classify risks into 10 categories and set a principal organizational unit in charge of each risk. The Risk Management System responding to the characteristics of each risk is established and is continuously revised.

Risk Assessment

In Rakuten Group, in order to understand the situation of the risk management of each organization, we identify risks regularly. Amongst the identified risks, regarding those which have the possibility of giving serious impact on the Rakuten Group, concrete countermeasures are examined and determined by the principal organizational units and organizational unit in charge of risk management. Based on the results of risk assessment, the risk management method is revised regularly.

Incident Response

Rakuten Group manages information on various incidents occurring within the group in an integrated manner. The group deals with individual cases appropriately, and implements effective measures to prevent a recurrence.