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Terms of Usage
 
  This English version of terms of conditions is prepared for convenience only. In the event of any conflict or inconsistency between the Japanese and English versions, the Japanese version shall prevail.

There are Terms of Usage that Rakuten users need to know and follow for websites under the Rakuten brands (see http://corp.rakuten.co.jp/en/company/#business for details) (hereinafter called “Rakuten Websites”) being operated by Rakuten Group Companies (hereinafter called “Rakuten Group”) mentioned herein. We assume that you have read the Terms of Usage and agreed with them when you use Rakuten Websites.

Rakuten Group has rights to revise the Terms of Usage anytime. You are encouraged to read the Terms of Usage each time because Rakuten Group is not responsible for notification of any changes.

We assume you have read and agreed with any revisions if you use Rakuten Websites.


Rakuten Group Liability
1. Rakuten Websites provide “Places” of transactions for customers. “Transactions” such as shopping, reservation for travel, hotel rooms and golf, participation in auctions, application for sweepstakes, request for information, and usage for electronic bulletin boards are made directly between customers and “Service Providers” (Providers of transaction items or services such as stores, auction sellers, accommodations and/or their agencies, affiliated golf courses, operators of other services and products under Rakuten Ichiba). Rakuten Group is not a party in charge for Transactions and Rakuten Group is not responsible for Transactions.
Therefore, customers and Service Providers have to settle any troubles which may arise directly or a result from Transactions.

2. Please ask Service Providers directly for information about them, conditions of Transactions, Transaction items, Services, contents in Service Providers’ websites and policies for personal information. Rakuten Group bears no responsibilities for authenticity, accuracy, newness, utility, reliability, legitimacy, infringements of third parties rights in the information.

3. Rakuten Group is not responsible for any damages for customers from interruption, delay, discontinuation of systems, missing data due to failure of communication lines and/or computers, damages from unauthorized access to Rakuten data and any damages from Rakuten Group Services.

4. Rakuten Group does not guarantee that emails, and contents from Rakuten Web pages, Rakuten Server, Rakuten Domain are virus free and harmless.

5. Rakuten Group may give customers and Service Providers information and advice, however, Rakuten will not take any responsibilities of third parties results from such actions.


Request for following rules and terms
Rakuten Websites may have their own rules and terms other than the Terms of Usage. Agreement to these rules and terms is necessary to use these services. Please read carefully and follow rules and terms.


Prohibited
The following actions are prohibited for customers to use Rakuten Websites. Any violation may result in restrictions of Transactions and/or rejection of future Transactions. Customers are responsible to pay compensation for any damages which may arise from their illegal acts made against the Rakuten Group, such as (1) Violation of rights, interests and defamation of Rakuten Group, other customers, Service Providers and any other third parties, (2) Wrongful orders without actual intention of their payments, Transactions with identify thief, providing false information, any wrongful acts, (3) Illegal acts, or (4) Violation of rules and terms defined by Rakuten Group.


Registration of necessary information
Rakuten Group may ask customers to register for services when they are needed. In this case, website registration is a condition to use services.


cookie etc
Rakuten Group may take IP address accessing Rakuten Group servers, identification number of mobile phones and information of customers’ usage of Rakuten services with cookies in order to analyze customers’ access history and their usage, and provide optimized services for other customers. Customers may encounter limitation of services of Rakuten Websites if customers select not to accept cookies in their Web browser.


Rakuten Group Privacy Policy
Rakuten Group handles personal information according to its Privacy Policy.


Transmitted Contents
Rakuten Group handles all contents customers have transmitted such as recommendations, reviews, comments, questions about stores, items and services (hereinafter called “Transmitted Contents”) as follows:

1. Copyrights of Transmitted Contents belong to customers. Customers guarantee that the Transmitted Contents are originally created by customers and do not contain any third parties copyrights. In case of exceptional needs of third party rights in the Transmitted Contents, we accept such usage provided that customers guarantee the clearance of necessary rights and are made at their own expenses and responsibilities.

2. Rakuten Group holds rights of copy, public transmission, translation, adaptation and any other copyrights usages of Transmitted Contents (including rights of reuse for third parties from Rakuten Group) except for violation of customers’ public standing. Customers do not claim any of its moral rights (rights of publication, name usage, integrity). There is no condition of territory, obligation of copyrights indication and no other incidental condition. Their period lasts as long as copyrights for Transmitted Contents exist and there is no compensation such as royalties etc.


Services from Rakuten Websites
Rakuten Group holds rights to change and/or discontinue entire or a part of services from Rakuten Websites.


Miscellaneous
Relationship between Rakuten Group and its customers is governed by Japanese laws. Tokyo District Court is the first and exclusive court of jurisdiction for any litigation should it arise.


End of Terms of Usage

Revision on April 1, 2004
Revision on April 1, 2005
Revision on December 1, 2006
Revision on July 1, 2010

Rakuten Group


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