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Dear our valued customers,

Welcome to Okuchi no Senmonten! 

Available cards: Alipay, VISA, MasterCard, JCB, AMEX, Diners


 

 International Shipping Process 

1. You place an order
2. We weigh your parcel, calculate EMS shipping fee & handling fee
3. We check if your credit card is valid
4. If your card is valid, we will send you an e-mail to ask for confirmation of the final price

*Final price=item price+ shipping fee + handling fee (4% of item price)

5-1. Once receiving your confirmation, we will ship your parcel as soon as possible
5-2. In case we don’t receive your confirmation: We will ship your parcel after 3 working days (only when your card is valid)
5-3. In case you ask for cancellation: We will cancel the order for you

※Please note that for security reason, once a parcel is shipped, it is impossible to change any information written on EMS label.

Should you require any assistance, please contact us via:
-Skype (ID: yeonnietong)
-Send us facebook instant messages at: https://www.facebook.com/okuchi.global/ 
-Email us at:
rakuten@e-okuchi.jp.
Okuchi Reps are available to serve you Monday through Friday, from 9:00a.m to 6:00p.m (except lunch time from 12:00p.m to 1:00p.m and Japan national holidays) JST.

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