Please contact us via e-mail
We will check your order for flaws, carefully package it and weigh the parcel for the postage according to the EMS standard.
Please note that this procedure may take us up to 5 to 7 days. Your understanding is appreciated.
※We share the same inventory between the web store and our physical stores, and the items ordered online may be unavailable if sold at about the same time at the stores.
Notification about Delivery and inquiry
We will not being able to correspond to you about all deliveries and any inquiry about the goods located at the product management Department on
April 29th– May 6th (JPTIME) since our product management warehouse is closed.
Even though we will sequentially correspond to you since May 7th (JPTIME), we expect that delivery and response for inquiry would be delayed.
*Especially about international shipment, there would be a big delay (takes maximum 2 weeks until we ship the package out after the purchase).
We are deeply sorry for the inconvenience and any troubles that may cause you, and your understanding is greatly appreciated.