Happy Children's Day

We do not accept cancellation of any pre-order after we confirmed.
Therefore please be sure when you place pre-order.

Also we do not accept orders consist of different month pre-orders.
We will cancel further date pre-order items from these orders.

We depend our stock on our warehouse and local stores.
Therefore sometime we need time to collect your merchandize.
We hope you understand it.
We provide international shipping service worldwidely by Japan Post as below.
     *EMS(Upto 30.0 kg. Trackable & Insurance. Fastest and most safe shipping method but usually most expensive)
     *Small Packet(Upto 2.0kg & not cumbersome merchandize. Cheaper but slower than EMS. Untrackable unless using registered mail service(additional JPY 410))
     *Post Parcel(For heavy(over 2.0kg) and/or cumbersome merchandize. Trackable.)

We never ship following merchandize internationally.
     *Liquid merchandize(includes paints and glues)
     *Motor powered modelling tools
Because these things will be destroyed at the customs.

We never do undervalue action nor treat our merchandize as gift.

International shipment handling fee
We charge JPY 500 as international shipment handling fee for each international parcel
(We can combine your orders into one to cut your shipping cost).

Important notice about pre-orders:
You should place pre-orders of same month in an order.
Because we do not hold merchandize for months.
Therefore we will cancel pre-orders of later month if any.
You should place another order(s) for those different month pre-order(s).

International Shipping Operation:
  Customer Service Shipping
Sunday N N
Monday Y Y
Tuesday Y Y
Wednesday Y Y
Thursday N Y
Friday Y Y
Saturday N N


 

Shop Overview

Company Name Hobby Base Yellow Submarine
Shop Name Yellow Submarine Rakuten Ichhiba Shop
Shop Address 1178 Bijogi Toda-City Saitama 335-0031
Shop Phone Number 81-48-449-7511
Shop Fax Number 81-48-449-7512

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

Important notice:
We never accept credit card payment when credit card holder is different(includes family's one).
We never accept credit card payment  when you use any forwarder or delivery to PO box.
Since there were so many credit card leakage, we could not take such credit card by security reason.
We have to change such orders' payment method to PayPal.

Also sometime we will change credit card payment to PayPal by security reason.
Please understand our policy.
 

PayPal

We recommend PayPal for international customers.
Because PayPal is safer than credit card for both of us.


We will send you PayPal payment request when we confirm your shipping method.
After receiving the order confirmation e-mail, please proceed with the PayPal payment.

Important notice:
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

JP Post Small Packet

Your order will be shipped to you via Post Small Packet. A lower rate than EMS for smaller articles up to 2 kg. Although not as insured as EMS, it is a more economic choice for international shipping. Depending on the destination, the delivery date might vary.

Return Policy

We never accept cancellation AFTER we released your parcel.