☆Shop Information

- Address -

5-17-12 Toyotamakita Nerima-ku,Tokyo,Japan,176-0012
Phone Number : +81-3-5999-2324 (Sorry,Japanese Only)
Email : sevenone-shop@shop.rakuten.co.jp

- Manager -

Shop Manager : Katsuhiko Tsuzura
Security Manager : Katsuhiko Tsuzura

- Business hours -

Monday-Friday : 10am-7pm
Saturdays, Sundays, and holidays rest

☆Payment Method

- Credit Card -

We accept Visa, MasterCard, JCB, AMEX and Diners

- PayPal -

●Total bill amount is: Total price of items + shipping fee
  * In the case of using Rakuten Super points, total bill amount on
  automatic reply mail from Rakuten Ichiba may be different.
  Please check the mail from our shop for the correct amount.
●We will ship after the payment is settled.
●You will receive an e-mail regarding the payment via PayPal.
  Please click the link to the PayPal website on the e-mail,
  and settle the payment within ● days.
●Please also be reminded that if we cannot confirm receipt of your payment
  to our PayPal account ●days after the above e-mail is sent, your order shall be
  automatically cancelled.
●An extra fee will add the amount to the occasion of transfer by the customer burden.
●Any return or refund will not be accepted for overseas delivery
  once order confirmation e-mail is sent out.


☆Customs Clearances and Duties

Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.

☆Shipping /Delivery

- About delivery & shipping fees -

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

- Delivery Time -

The delivery time is estimated to be approximately 3 business days after shipment.

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

- Delivery Method -

After shipment is made, you will receive a tracking number by e-mail

EMS Tracking -

- Shipping Fees -

*All price are listed in Japanese Yen
About the Shipping, so is determined by the weight, we will email it to you.

*Please check the link provided below for more.


☆Prohibited and Restricted Goods

- Items by Country -

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).


* Please contact EMS for information on other countries

☆Cancelation Policy

I have refused the cancellation after dispatch procedure.

We will cancel your order if the payment had
not been properly made until the due date.

☆Consumption Tax

Please note that the consumption tax amount shown is charged as a handling fee for international shipping.

☆Privacy Policy

Regarding our customers. personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

Shop Overview

Company Name Sevenone
Shop Name Sevenone Rakuten Ichiba Shop
Shop Address Nerimaekimae Build 6F 5-17-12 Toyotama-Kita Nerima-ku Tokyo 176-0012
Shop Phone Number +81-3-5999-2324
Shop Fax Number +81-3-5999-2328

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•American Express


We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Shipping Options:


Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

☆Return and Refund Policy

We do not accept returned goods and refund after shipment.