|JP Post EMS||Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee|
|JP Post Small Packet||Your order will be shipped to you via Post Small Packet. A lower rate than EMS for smaller articles up to 2 kg. Although not as insured as EMS, it is a more economic choice for international shipping. Depending on the destination, the delivery date might vary.|
|Credit Card||We accept credit and debit cards.
The following credit and debit cards can be used:
|【Returns & Exchanges due to customer requirement】|
Please return within 7 days of receiving your purchase.
Please note that we cannot accept the return of opened items or after 8 days of receiving your purchase.
＊The customer is required to pay shipping cost on return orders.
In case of exchange, the customer is required to pay full round-trip shipping cost.
＊In case of refund, the transactions will be refunded within 10 business days.
＊In case of refund, refund transfer fee is deducted from the refund amount.
|【Damaged items】【Different items from orders】|
We will gladly replace and take back that item with shipping cost at our expense.
Please kindly contact us via e-mail, fax or phone.
In case of e-mail or fax, please inform "order no., name, contact".
When our comapany receives the item from customer, we will ship out the new one on the next business day.
Sensya-no-Oukoku Co., Ltd
1007-3 Kamikasuya, Isehara-city, Kanagawa 259-1141
TEL: +81-(0)463-94-5106 FAX: +81-(0)463-94-5108
This product cannot be shipped to United States from the store.
Please contact the store for further information.