Shop Japan. We ship worldwide, bringing Japan directly to you.


【Payment/Shipping address/Country that cannot ship commodity】 

●Paypal and the credit card can be used to pay. 
Payment recommends Paypal. 
An international delivery is only a lump sum payment. 

●Only when the following three are the same, the order is accepted. 
1) Orderer's name (your name) and address 
2) Holder name of credit card or account name of PayPal, and address 
3) Shipping address and receiver 

●Orderer name should be match with holder name of credit card. 
You cannot use the credit card if your name does not match to the holder name of credit card. 

●Shipping address on Rakuten-ichiba should be match with address on credit card. 
We cannot ship the commodity if your address does not match to the address on credit card. 
Moreover, we cannot ship the commodity if your address and shipping address does not match. 

●We cannot ship the commodity to Malaysia, Indonesia, Vietnam, and Thailand. 
Moreover, we cannot ship the commodity to the country where the political reality is unstable.

【Shipping /Delivery】

■About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan. 

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

ATTENTION
"Free shipping (送料無料)" is only available for orders delivered to address in Japan.
Please note that postage is required to international shipping.

【Shipping Cost】

Shop Overview

Company Name ISI Corporation
Shop Name RESCUE SQUAD
Shop Address Kojimachi 3-2-1 Chiyoda-ku Tokyo 102-0083
Shop Phone Number +81-3-5276-1272
Shop Fax Number +81-3-5276-1459

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

●Total bill amount is: Total price of items + shipping fee 
* In the case of using Rakuten Super points, total bill amount on 
automatic reply mail from Rakuten Ichiba may be different. 
Please check the mail from our shop for the correct amount. 

●We will ship after the payment is settled. 
●You will receive an e-mail regarding the payment via PayPal. 
Please click the link to the PayPal website on the e-mail, 
and settle the payment within 14 days. 
●Please also be reminded that if we cannot confirm receipt of your payment 
to our PayPal account 14days after the above e-mail is sent, your order shall be 
automatically cancelled. 
●An extra fee will add the amount to the occasion of transfer by the customer burden. 
●Any return or refund will not be accepted for overseas delivery 
once order confirmation e-mail is sent out.

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

■Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.

■Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.