Shop Information
 MIDORIYA Co., Ltd.

・Address: 14-26 Wakita-machi, Kawagoe-shi, Saitama 350-1122 Japan

・Phone Number: +81-(49)-228-3366

※Customer-support in English is available only for email support. If you need a telephone support in English, unfortunately we are not able to provide enough. 


・Shop Manager: Mayako Kobayashi

・Shop Security Manager: Mayako Kobayashi

・Contact Information: info@phase78.jp


Our Ginza store is located in front of MATSUYA department store.
Please stop by when you visit Tokyo!

・Address: 3F Nanpu Bldg, 3-5-5 Ginza, Chuoku, Tokyo 104-0061 Japan
・Phone Number: +81-(3)-6264-4880
 
Payment Method
■Bank Transfer
(We accept Bank Transfer only, if the total amount of your shopping is over JPY 200.000.)

Once your order is confirmed, the email notification of total amount due will be sent to you.

Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 3 days from the e-mail date,

your order will be automatically cancelled.

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Bank name: MIZUHO BANK, LTD.

Branch name: KAWAGOE-EKIMAE BRANCH

Swift code: MHCBJPJT

Branch Address: 105 Wakita-machi, Kawagoe-shi, Saitama 350-1122 Japan

Account type: savings

Account number: 298-1975092

Account name: MIDORIYA PHASE

Account holder address: 14-26 Wakita-machi, Kawagoe-shi, Saitama 350-1122 Japan

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* All payments shall be made in Japanese Yen. Please check with your bank for applicable

exchange rates.

●Bank transfer fee will be charged to you.
●We will ship your item once the payment is completed.
For any international transaction, duties and tariffs are the customer's responsibility.
 If applicable, please pay those costs directly to the delivery agents or the customs office.
 Policies on those taxes vary in each country. Please contact the customs office in your country for further information.
Any return or refund will not be accepted for overseas delivery
 once order confirmation e-mail is sent out.

Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as
the handling and international shipping fee

●Please keep a copy of your payment for your record.
We cannot ship if the shipping address registered in the order and real shipping address do not match.




■PayPal
We accept PayPal.

●We will ship your item once the payment is completed.
●You will receive an e-mail regarding the payment via PayPal.
 Please click the link to the PayPal website on the e-mail,
 and complete the payment within 3 days.
●Please also be reminded that if we cannot confirm the receipt of your payment
 to our PayPal account within 3 days after the email has been sent, your order shall be
 automatically cancelled.
For any international transaction, duties and tariffs are the customer's responsibility.
 If applicable, please pay those costs directly to the delivery agents or the customs office.
 Policies on those taxes vary in each country. Please contact the customs office in your country for further information.
Any return or refund will not be accepted for overseas delivery
 once order confirmation e-mail is sent out.

Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the
fee for handling overseas shipping.

●Please keep a copy of your payment for your record.
We cannot ship if the shipping address registered in the order, real shipping address,
and PayPal address do not match.
 
Customs Clearances and Duties
Additional costs such as duties, taxes, and customs clearance fees may be applied for international delivery.

Please pay these additional costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office in your country.
 
Shipping /Delivery
■About delivery & shipping fees

1)Once your order has been processed, you will receive an automatic reply in Japanese.
Please note that the shipping fees it shows in the email are not applicable for international delivery.
This shipping fee is applicable for domestic(Japan) delivery only.

2)For international delivery, the correct shipping fee will be sent to you soon.
Please see the updated email from us and check the total amount due.

3)The item you ordered will be shipped only after your payment has been completed.


■Delivery Time

Estimated shipping time is approximately 3 business days after shipping.

Please note that estimated shipping time is subject to change without notification due to order volume,
customs clearance and other various conditions of transportation.


■Delivery Method

Once your order is shipped, we will send you an email confirmation including a tracking number.

EMS Tracking (for bags)
- http://link.rakuten.co.jp/1/005/778/?url=int/ems/delivery/index_en.html


YAMATO Tracking (for watches & Jewerly)
*For domestic delivery (Japan), we will deliver your order to your forwarding address via Yamato Transport CO.,LTD.
- http://track.kuronekoyamato.co.jp/english/tracking


■Shipping Fees

* All price are listed in Japanese Yen

・EMS (for bags)

The following chart contains EMS prices based on weight and destination to certain countries
 
Zone First Zone Second Zone Third Zone
Weight Asia Oceania, North America, Central America and the Middle East Europe South America and Africa
Up to 300g 900 1,200 1,500 1,700
Up to 500g 1,100 1,500 1,800 2,100
Up to 600g 1,240 1,680 2,000 2,440
Up to 700g 1,380 1,860 2,200 2,780
Up to 800g 1,520 2,040 2,400 3,120
Up to 900g 1,660 2,220 2,600 3,460
Up to 1.0kg 1,800 2,400 2,800 3,800
Up to 1.25kg 2,100 2,800 3,250 4,600
Up to 1.5kg 2,400 3,200 3,700 5,400
Up to 1.75kg 2,700 3,600 4,150 6,200
Up to 2.0kg 3,000 4,000 4,600 7,000
Up to 2.5kg 3,500 4,700 5,400 8,500
Up to 3.0kg 4,000 5,400 6,200 10,000
Up to 3.5kg 4,500 6,100 7,000 11,500
Up to 4.0kg 5,000 6,800 7,800 13,000
Up to 4.5kg 5,500 7,500 8,600 14,500
Up to 5.0kg 6,000 8,200 9,400 16,000

* Please check the link provided below for more.
http://www.post.japanpost.jp/cgi-charge/index.php?lang=_en


・Forwarding service (for watches & Jewerly)

* Please check the link provided below.
http://global.rakuten.com/en/help/service/forwarding.html
 
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination.
Please click on the following links for popular destination countries (USA, Canada, UK, Germany,
Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS or DHL for information on other countries.

Shop Overview

Company Name MIDORIYA CO.\,LTD
Shop Name Pawn shop MIDORIYA PHASE
Shop Address 14-26 Wakita-machi Kawagoe-shi Saitama 350-1122
Shop Phone Number +81-49-228-3366
Shop Fax Number +81-49-224-7776

Payment Options:

Credit Card

We accept credit cards, if the total amount of your shopping is less than JPY 100.000.
The following credit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal, if the total amount of your shopping is less than JPY 200.000.
After receiving the order confirmation e-mail, please proceed with the PayPal payment

Note
*We cannot ship if the shipping address registered in the order,
real shipping address and PayPal address do not match. 
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

 

Bank Transfer

We accept Bank transfers. After receiving the order confirmation e-mail, please transfer your payment to the bank account specified in the e-mail.

Note
*All payments are made in Japanese Yen. Please check with your bank for applicable exchange rates.
*If payment by bank transfer is not confirmed within the date indicated in the e-mail, your order will be automatically cancelled.

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

DHL(International Only *Excluding Russia

Your order will be shipped to you via DHL service. DHL is present in over 220 countries and territories across the globe, providing international door-to-door delivery service in a timely manner .
You can track your items online, that'll give you real-time, detailed progress as your shipment speeds through the DHL network.
-Maximum weight per item DHL can ship: 70kg
-Estimated shipping days:
To Asia: 1 to 3 days
To America: 1 to 3 days
To Europe: 2 to 4 days
To Central and South America, Africa: 3 to 5 days
*Exception: Products cannot be shipped to Russia.
*Please keep in mind that delivery time may vary due to weather condition, custom and unexpected occurrence.

Return Policy

Cancelation Policy
We will not accept cancellation requests for any reason caused by customers.

We will cancel your order if the payment has not been properly made until the due date.
 
Return and Refund Policy
Any return or refund will not be accepted once order confirmation email has been sent.
 
Consumption Tax
Consumption tax is not charged with overseas orders, but 8% of your bill will be charged as the fee
for handling overseas shipping.
 
Privacy Policy
Regarding our customers’ personal information (address, name, e-mail address, etc.),
we are taking the utmost care. Your personal information may be used for, and be used only for
conducting our business.

Matters pertaining to personal information are controlled within the confines of the law and
unless required by government to disclose such information, personal information shall not be
disclosed to third parties without prior written consent.