Japanese people are very serious about oral health. Made-in-Japan oral care products have not only  high quality but also excellent effects. Our shop provides various specialty oral care items which are sold at dental hospitals in Japan only. Many of these items can only be found at our shop.


NOTICE

- For our foreign customers: Please ignore Japanese emails. They are sent automatically by Rakuten system. Our staffs will send you English emails to confirm your order, so don't worry

- From June 1, 2016 (JST), EMS rates will rise by 300 to 500JPY for all shipments from Japan, depending on which area of the world the package is being shipped to. Customers who place an order before May 30th and wish to keep the old delivery fees, please make your payment by May 30th, 2016 (JST). In case we do not receive your payment or reply by May 30th, 2016, we will cancel your orders. Please accept our apologies for this inconvenience. Thank you for your understanding.
Regards,
Okuchi no Senmonten

 

Dear our valued customers,

Welcome to Okuchi no Senmonten! 

You can use one of the following cards for payment at our shop:

Alipay, VISA, MasterCard, JCB, AMEX, Diners

 


 

 International Shipping Process 

1. You place an order
2. We weigh your parcel, calculate EMS shipping fee & handling fee
3. We check if your credit card is valid
4. If your card is valid, we will send you an e-mail to ask for confirmation of the final price

*Final price=item price+ shipping fee + handling fee (4% of item price)

5-1. Once we have received your confirmation, your parcel will be shipped as soon as possible.
5-2. In case we don’t receive your confirmation: We will ship your parcel after 3 working days (only when your card is valid)
5-3. In case you ask for cancellation: We will cancel the order for you

※Please note that for security reason, once a parcel is shipped, it is impossible to change any information written on EMS label.

Should you require any assistance, please contact us via:
-Skype (ID: yeonnietong)
-Email us at:
rakuten@e-okuchi.jp.
Okuchi Reps are available to serve you Monday through Friday, from 9:00a.m to 6:00p.m (except lunch time from 12:00p.m to 1:00p.m and Japan national holidays) JST.

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