★★If there are any questions or anything, please feel free to contact us★★
☆☆Our hotline: info-rakuten@motebeauty.com !(^^)!☆☆
We support our costomers in both Japanese and English and Chinese.


































Shop Overview

Company Name Staravenue.co.ltd
Shop Name Motebeauty
Shop Address Shimoochiai 3-12-18 4F 161-0033 Shinjuku-ku Tokyo
Shop Phone Number +81-3-5983-3366
Shop Fax Number +81-3-5983-3240
Shop Mail Address motebeauty_3@shop.rakuten.co.jp, motebeauty@shop.rakuten.co.jp, motebeauty_2@shop.rakuten.co.jp, motebeauty_4@shop.rakuten.co.jp, motebeauty_5@shop.rakuten.co.jp, motebeauty_6@shop.rakuten.co.jp

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others
※Please use the credit card that is your name, we cannot accept the other name.

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

Bank Transfer

We accept Bank transfers. After receiving the order confirmation e-mail, please transfer your payment to the bank account specified in the e-mail.

Note
*All payments are made in Japanese Yen. Please check with your bank for applicable exchange rates.
*If payment by bank transfer is not confirmed within the date indicated in the e-mail, your order will be automatically cancelled.

UNIONPAY

After confirming your order,we will send order confirmation mail and UNIONPAY LINK。








 

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: http://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: http://global.rakuten.com/en/help/payment/alipay_mobile.html

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

We will check every machine before sending it to overseas. If the machine has some problems in 1 year, we will send you a new one.But , you have to pay the shippment fee.
We cannot accept refund after using.