The foundation of KPI is based on the continuing love for tennis.<br>The story of KPI began with the reason that KPI's president is a "tennis fan."<br>He manages its own tennis school, while participates in operational planning for tennis knockouts.<br><br>By days like this, he began to turn his attention to all the other sports besides tennis.<br>"How about supporting not only tennis players, but also other athletes?" He had such thoughts.<br>As for tennis, the feeling while playing will be different without being carefully maintained. Not only the racket, but also the grips or strings.<br>As for track and field sports or swimming, different options for sneakers or swimsuits or different equipment used in training and many other factors will all have a great impact on the results.<br><br><br>Of course, [support] not only refers to providing sports goods, as KPI's mission, we will always be committed to supporting the athletes!
Postage to return the defective product will be burden store up to the upper limit 1000 yen.
■Accepting online ordering 24 hours.<br><br>Products apply to Next Day Delivery, if order on weekdays before 15:00 or on public holidays before 12:00, can be delivered in the next day.<br>If you have any questions, please contact us by calling us in the following time.<br>Weekdays 10: 00-17: 00<br>Holidays 10:00 ~ 12:00<br>Day off on Saturday and Sunday<br><br><br>■ About the inventory<br>- The commodities have been released are the sharing inventory for both online store and physical stores, so sometimes the situation that out of stock may occurs.<br>- Sometimes we have to transfer goods from manufacturers, we will inform you the shipping time after confirming the order. ※ If you feel that it takes too long to transfer goods, you can cancel the order. Please contact us.<br><br><br>■ About return policy<br>We do not accept return or exchange requests due to reasons from the client.<br><br>Please confirm the order carefully when you place the order.<br>Yon can contact us with any questions before purchase. We will respond accordingly and do our best to help you buy the desirable products.<br><br>■ About altering the order<br>After clicking the "confirm order" button on the order-submitting page, you can not cancel, alter, add orders or any other operations. Please understand that the multiple orders can not be combined to deliver.<br><br>■ About invoice<br>We don't invoice separately. If you need an invoice, please leave messages in the remark column when placing orders, we will invoice you. ※Electronic invoices.<br><br>■ General Questions<br><br>Q: How long can I receive my order after ordering? <br>A: Items that can be shipped on the same day and applied to the Next Day Delivery, if you order before 15:00 on weekdays, or before 12:00 on public holidays, we will send the products that day. For other items, we will deliver within in five working days. If you buy a tennis racket and need stringing service, it will not be sent on the same day. Thank you for your understanding.<br><br>Q: Can the goods purchased with pre-sale goods be shipped separately? <br>A: We will wait for all the produts are available to ship. If the goods are ordered with the pre-sale goods, we will deliver them together after the arrival of pre-sale goods. If there is an urgent need for goods, please place the order separately from the pre-sale ones.<br><br>Q: I have not received the confirmation email. A: Generally, you will receive the order confirmation email from us within two workdays since you place your order at latest. If the e-mail is not delivered, please refer to the following conditions.Please check the content here.