Kimono machi is the japanese traditional garment kimono and yukata internet shop which is located in kyoto. In addition, we have another shop can let the tourism rental the kimono and yukata. It is the Kyoto's biggest kimono rental shop and also cheapest. Now you can buy the kimono from our sop and get the discount price for the kimono rental! We also can deliver the kimono and yukata products to oversea. Welcome to Kyoto and taking a walk in the most japanese culture atmosphere city with the kimono!
We work for customers smile
We also have the kimono rental service shop just near by our office .
kimono machi ＆ yumeyakata
After your order is done,you will receive 3 emails.Please confirmation of your order details.
STEP5：receive a confirmation order mail from rakuten shop
STEP6：kimono machi confirmation mail
STEP7：the products deliver congirmation number mail.
For the step6'S mail will be send to the customer at the next day.
Please remind the mail . If you diden't get the mail.It maybe got classified to the junk mail box. Please check it again, thank you. if you still didn't found your confirmation mail, please contact to us by email.Please do not booking the products again. Thank you.
※If you want to send your products by collected,please order at the morning ※RemittanceThe products will be delivered after your payment is confirmed.
※The order will be accepted after the holiday. ※If you want to personal servicewrite a mailor call us directly（075-354-8511）
If the product has deliveryed within one week,you can return your products.you need to pay the postage.
Exchange in different patterns and sizes are available,but the postage need to be paid by the customer.
If the product had damaged, we will exchange the products immediately.
Accordind to the shipping fee is expensive, we do not recommend you to exchange your products.
When you want to return,please contact us before you send the goods back.emailor call us（075-354-8511）We will tell you about how to return it
When the products is already returned, please purchase the products again.
About the NG products
If the productsis damaged,crashed,or got PollutedPlease inform us .by mail or call（075-354-8511)
We will retorn you the fee or send a new product to you as soon as possible.
If the product color is not correct,or size is wrong.
send back it to use。Before you return it,Please contact to usby mailor just call us（075-354-8511）。
cancel your order or change details,Please done it before the products already deliveried.inform us by mailor call us（075-354-8511）.
※About the pre order productsWe do not accept the cancel after the order is already in making process。
About the image color
It will be slightly different according to environment light.!。