Please read these terms and conditions/shopping guide thoroughly before making a purchase.
We cannot be responsible for any troubles occurred with the failure to confirm the following information in full.
Terms and Conditions/Shopping Guide
Address：Komagome K Building 5F 1-10-6 Nakazato Kita-ku Tokyo, Japan
- We accept payment by UnionPay, Credit Card.
Please note that if the payment through UnionPay could not be confirmed within 10days from the date
which the email notification with the link to UnionPay invoice is sent, the order will be cancelled.
Customs Clearances and Duties
- IMPORTANT:Please be advised that we CANNOT undervalue the declared amount or list a specific value on the invoice upon customer's request.
The customs form and/or the invoice will be filled out accurately to reflect the actual value of your purchase,
marked as "Merchandise" and it is strictly enforced by law.
We CANNOT mark the items as "Gift" or other categories than merchandise.
- Import duties and taxes may be applied upon customs clearance in your country, and customers are responsible for such costs.
- For details, please contact the customs office of your country.
Policy against fraudulent transaction
- Complying with the strict policy against the fraudulent use of credit card transaction,
We can send the goods of your order, after "ORDER AUTHORISED" from you.
Your understanding and cooperation are appreciated.
- 1. An order is placed
Place an order from the product page by adding the item to your cart.
- 2. We process your order
Your order is processed within the 1 to 2 business day, and then the international shipping fee including packaging materials are calculated.
Please note that this procedure may take us up to about 1 to 3 days and more, if when there are no goods, we need to order to maker.
- 3. Make a payment
The payment through UnionPay is due within 10 days from the date we send out the e-mail about UnionPay from our system.
UnionPay account is not necessary for this payment, or you can use your credit card by entering your credit card information.
(when you order, you choose the payment of UnionPay or credit card)
All handling fees that is the payment of paypal are paid by us.
- 4. Shipping
Once your payment through UnionPay is confirmed or the credit card transaction is successfully authorized
and the reply "ok" ,we will ship out your order via EMS right away.
Once your order is shipped out, we will inform you with EMS tracking number.