■Credit Card
We accept Visa, MasterCard, JCB, AMEX and Diners.

■ Customs Clearances and Dutie

Import duties and taxes may be applied upon customs clearance into your country. 
Customs duties are not included in the invoice amount from us.
Please pay such costs directly to the delivery agents or the customs office upon delivery. 

For details, please contact the customs office of your country.

■ About delivery & shipping fees

1)Right after your order, an automatic reply will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japanand not applicable for delivery outside of Japan.
 
※When ordered from an english page, the automatic reply will be sent in English, with the shipping fees applicable for delivery to an address within Japan. Please wait for the shop to contact you with international shipping fees to be delivered to your address.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.

■Delivery Time

The delivery time is estimated to be approximately 5business days after shipment. 

Please understand there will be delays depending upon customs clearance and other various conditions of transportation.

Shop Overview

Company Name HUG.Co.ltd
Shop Name HUG ONLINE SHOP
Shop Address 1F.Namba-parks.2-10-70.Nambanaka.Naniwa-ku Osaka-shi Osaka 556-0011
Shop Phone Number 81-6-4396-8989
Shop Fax Number 81-6-4396-8990
Shop Mail Address hug-style@shop.rakuten.co.jp, hug-style_4@shop.rakuten.co.jp, hug-style_6@shop.rakuten.co.jp

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

After order is confirmed, the total amount due will be sent to your E-mail address. Please transfer the total amount to the bank account below.

Please note that if payment by bank transfer cannot be confirmed within 
○○days from the e-mail date, your order will be automatically cancelled.


Bank name: HE BANK OF TOKYO-MITSUBISHI UFJ, LTD.

Branch name:Tenroku 

Swift code: BOTKJPJT

Account type: savings/current

Account number: 
039-4517897

Account name: HUG CO., LTD


* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.
*
The commission in the case of transfer, customers must bear. 
Check the amount of the fee, please remit.

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

Only unopened, unused, and was kindly contact me within one week after arrival returns 
I accept only those. 
In the case of initial failure of the commodity itself, the Company will pay shipping and handling of returned goods. 
Returned goods by the customer convenience of other, you pay by the customer.