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■Shop Information (店舗情報)
  • Company Name:CO.LTD essend
  • Shop Name:moda
  • Shop Address:〒650-00274-2-23 Nakamachi-Street  Chuo-Ku, Kobe-City, Hyogo Prefecture, Japan 
     (住所)〒650-0027 兵庫県神戸市中央区中町通り4-2-23
  • Phone Number: +81-78 360-1192
  • Shop Manager: Chifumi Kataoka
     (店舗運営責任者)片岡 智富美
  • Shop Security Manager: ChifumiKataoka 
     (店舗セキュリティー責任者)片岡 智富美
  • Contact Information:moda@essendo.co.jp

■Payment Method  (支払方法)
  • We only accept PayPal for orders from overseas.
  • You can use a creditcardwithPayPalpayment.
  • Total bill amount is: Total price of items + shipping fee 
  • * In the case of using Rakuten Super points, total bill amount on automatic reply mail from Rakuten Ichiba may be different. Please check the mail from our shop for the correct amount. 
     (※ポイントをご利用の場合等、楽天から自動で配信される 確認メールの金額と異なる場合がございます。 のちほど当店からお送りするメールをご確認の上、お手続きください。)
  • We will ship after the payment is settled.
  • You will receive an e-mail regarding the payment via PayPal. Please click the link to the PayPal website on the e-mail,and settle the payment within 7 days.
    (お客様には、後ほどPayPalのメール決済に関するメールが届きます。 メール上のリンクからPayPalウェブサイトにアクセスし、7日以内に お振込みをお願いいたします。)
  • Please also be reminded that if we cannot confirm receipt of your payment to our PayPal account 7days after the above e-mail is sent, your order shall be automatically cancelled. 

■Consumption tax  (消費税について)
  • Japan's consumption tax is not charged with overseas orders.

■Customs Clearances and Duties   (通関手続き及び関税について)
  • Import duties and taxes may be applied upon customs clearance into your country.
  • Please pay such costs directly to the delivery agents or the customs office upon delivery.
  • For details, please contact the customs office of your country.

■Return and Refund Policy (返品・返金ポリシー)
  • We cannot accept any return/exchange on overseas orders.

■For overseas delivery, we use EMS. 
​ (海外への発送はEMSでお届けします。)

■Privacy Policy (個人情報の取り扱いについて)
  • We are taking the utmost care on our customers' personal information (address, name, e-mail address, etc.)Your personal information is only used for conducting business with us.
     (お客様の個人情報(住所、お名前、メールアドレスなど)につきましては、最大の注意を持ってお取り扱いしております。 お客様の個人情報は、弊社の業務遂行においてのみ使用させていただきます。)

Shop Overview

Company Name essendo
Shop Name moda
Shop Address 4-3-18 Wakabadai Kita-ku Kobe-shi Hyogo 651-1143
Shop Phone Number +81-78-360-1192
Shop Fax Number +81-78-371-5662

Payment Options:


We accept payment by PayPal. Please note that if payment through PayPal cannot be confirmed within 7 days from the order confirmation e-mail date, order will be cancelled automatically.

* All payments shall be made in Japanese Yen. Please check with your bank for applicable exchange rates.


Shipping Options:


Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

  • We cannot accept any return/exchange on overseas orders.


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