Make your MOM simle this mother's day

Information For International Shipping .

This is Doremi Drug Pharmacy Japan !

Doremi Drug Pharmacy was created in 1988 by a local pharmacist.

He has been working hard every day for over 23years to offer you a high quality service.

As the administrator of this Rakuten Shop ,I welcome you and will do my best so you can reach total satisfaction.


Doremi Drug Phatmacy Japan Information
・Address: 1-30-6 Minamikuzuha Hirakata-City Osaka 573-1105, Japan

・Phone Number: TEL: +81-72-866-6200 FAX: +81-72-866-6200

・Shop Manager: Masahiko Iwase

・Shop Security Manager: Masahiko Iwase

・Contact Information: e-mail: doremidrug@spa.nifty.com

 
Payment Method
■Credit Card

 We accept Visa, MasterCard, JCB, AMEX and Diners.
■ PayPal
We also accept payment by PayPal. Please note that if payment through PayPal, please pay within 7 days from the date of your order confirmation email.

For PayPal details click here

 
Customs Clearances and Duties
Import duties and taxes may be applied upon customs clearance into your country.

Please pay such costs directly to the delivery agents or the customs office upon delivery.

For details, please contact the customs office of your country.
Shipping /Delivery
■ About delivery & shipping fees

1)After order, an automatically reply in Japanese will be sent to you. Please note that the shipping fees mentioned in this e-mail are for orders to be delivered to an address within Japan and not applicable for delivery outside of Japan.

2)Soon you will receive an e-mail with the correct shipping fees and total price from our shop. Please check the total amount due.

3)Your ordered items will be shipped out only after your payment is received.
■Delivery Company

◆EMS
(International Express Mail Service)

Please select this option to use
Rakuten International Shipping Service EMS (International Express Mail Service).
Shipping fee will be advised from this shop later for your order confirmation by mail.
The payment becomes only credit card, paypal.
There is the case that I cannot accept about some products.
Free shipping service in Japan become inapplicable.
The following shipping fee will be applied for this delivery option.
For Details click here

Customs duty and other taxes may be levied additionally when the shipment
reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.

【Flow from order to delivery】

1) After placing an order, an automatic reply in English or Japanese will be sent to you.
Please note that the shipping fees mentioned in this e-mail are only applied to delivery
in Japan, and not applicable for delivery outside of Japan.

2) Soon after the automatic reply, you will receive an e-mail with the fixed shipping fee
and item price from our shop. Please check the total amount due.

3) Your ordered items will be shipped out only after your payment is settled.

The arrival time is estimated to be approximately 3 business days after shipment.
Please understand there will be delays depending upon customs clearance and other
various conditions of transportation.

 

◆Rakuten International Small Package Services

This option can be selected for under 2 kg parcels.

Shipping fee will be advised from stores for your order confirmation.
Please be reminded that a small packet is treated
as an ordinary postal item like a letter or postcard,
therefore, it cannot be tracked and we cannot be
responsible in case the packet gets lost or damaged, etc.
If you wish to have tracking, please choose
the Rakuten International Shipping Services EMS.


Customs duty and other taxes may be levied additionally when the shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.

The following shipping tariff will be applied for Rakuten International Small Package Services.
For details click here
■Delivery Method

After shipment is made, you will receive a tracking number by e-mail

 
■Shipping Fees * All price are listed in Japanese Yen

・EMS

The following chart contains EMS prices based on weight and destination to certain countries

The following shipping fee will be applied for this delivery option.
For Details click here
・Rakuten International Small Package Services

The following shipping tariff will be applied for Rakuten International Small Package Services.
For details click here
Prohibited and Restricted Goods
■Items by Country

Policies regarding prohibited and restricted goods differ from each country of destination. Please click on the following links for popular destination countries (USA, Canada, UK, Germany, Taiwan, Hong Kong, Korea, China, Singapore, Thailand, Australia, New Zealand).

http://event.rakuten.co.jp/borderless/infoservice/en/#05

* Please contact EMS for information on other countries

Shop Overview

Company Name DOREMI PHARMACY
Shop Name DOREMI PHARMACY
Shop Address 1-30-6 Minamikuzuha Hirakata-City Osaka 573-1105
Shop Phone Number 072-866-6200
Shop Fax Number 072-866-6200

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

UnionPay

 The “Payment Amount” is calculated  as below. “Payment Amount” =  Product price total + shipping fee  Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.   You must finish the payment process before the deadline to complete your order.  Please check the payment process from the link here. http://global.rakuten.com/en/help/payment/unionpay.html

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

Cancelation Policy

Please understand that we will not accept cancellation in any case for international orders
 
Return and Refund Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.
Consumption Tax

Please note that the consumption tax amount shown is charged as a handling fee for international shipping.
Privacy Policy

Regarding our customers’ personal information (address, name, e-mail address, etc.), we are taking the utmost care. Your personal information may be used for, and be used only for conducting our business.
Matters pertaining to personal information are controlled within the confines of the law and unless required by government to disclose such information, personal information shall not be disclosed to third parties without prior written consent.