Cancelation Policy
Please understand that we will not accept
cancellation in any case for international orders


■Return and Refund Policy
Any return or refund will not be accepted once order confirmation e-mail is sent out.

Consumption Tax
Please note that the consumption tax amount shown is charged
as a handling fee for international shipping.

Shop Overview

Company Name Primesquare co.ltd
Shop Name Chick Brand Cosme
Shop Address 4F-4-6-3 Akasaka 107-0052 Minato-ku Tokyo
Shop Phone Number 03-5549-1895
Shop Fax Number 03-5549-1896
Shop Mail Address chick@shop.rakuten.co.jp, chick_3@shop.rakuten.co.jp, chick_2@shop.rakuten.co.jp, chick_4@shop.rakuten.co.jp

Payment Options:

Credit Card

We accept credit and debit cards.
The following credit and debit cards can be used:
•Visa
•MasterCard
•American Express
•JCB
•others

PayPal

We accept PayPal. After receiving the order confirmation e-mail, please proceed with the PayPal payment.
Note
*Please note that if payment through PayPal is not confirmed by the date indicated in the e-mail, your order will be automatically cancelled.

UnionPay


The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via UnionPay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
http://global.rakuten.com/en/help/payment/unionpay.html

Alipay

The “Payment Amount” is calculated as below.
“Payment Amount” = Product price total + shipping fee
Upon confirming your order, we will send you a link to make a payment via Alipay’s secure payment page.
You must finish the payment process before the deadline to complete your order.
Please check the payment process from the link here.
PC: http://global.rakuten.com/en/help/payment/alipay_pc.html
Smartphone/Tablet
: http://global.rakuten.com/en/help/payment/alipay_mobile.html

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

Return Policy

Any return or refund will not be accepted once order confirmation e-mail is sent out.