Welcome to AmiAmi's Rakuten Global Marketplace store!

We are the largest online retailer of character and hobby goods in Japan. At AmiAmi we offer a variety of items from figures and character goods to plastic models and DVDs at some of the lowest prices you'll find anywhere. All items are procured directly from official Japanese distributors and we guarantee all our items to be 100% authentic.

Shop with confidence at AmiAmi!


General Store Policies
  • Cancellations are not accepted.
  • Payment by PayPal or credit card is due within 7 days of order invoice.
  • Shipping by EMS or Registered SAL Small Packet only.
  • Orders cannot be shipped domestically within Japan.
    We do not ship to forwarding services.
  • Once submitted, orders cannot be combined, separated, or modified.
  • Orders for pre-order items cannot be accepted.
  • Import duties and charges are the responsibility of the customer.
Please see below for payment and shipping information.

Shop Overview

Company Name Oh-ami Inc.
Shop Name amiami
Shop Address Koishikawa 4-21-11 112-0002 Bunkyo-ku Tokyo
Shop Phone Number 03-5803-1633
Shop Fax Number 03-5803-1632
Shop Mail Address amiami@shop.rakuten.co.jp, amiami_2@shop.rakuten.co.jp, amiami_5@shop.rakuten.co.jp, amiami_6@shop.rakuten.co.jp, amiami_7@shop.rakuten.co.jp

Payment Options:

Credit Card

The following credit cards are accepted: Visa, MasterCard, American Express, JCB.
For credit card orders, both the customer address and shipping address must match. The order will be updated to PayPal payment if they do not. Credit card payments are not automatically charged. Please confirm your order's payment by responding to the invoice notification within 7 days.

Orders will be automatically canceled if payment confirmation is not received by the date indicated in the invoice e-mail.

PayPal

Instant bank transfers, eChecks, and credit cards are accepted through PayPal. Please follow the instructions included with the order invoice e-mail to proceed with payment within 7 days. The shipping address on the order must match the address on the PayPal payment.

Orders will be automatically canceled if payment cannot be confirmed by the date indicated in the invoice e-mail.

Shipping Options:

JP Post EMS

Your order will be shipped to you via Japan Post EMS. Japan Post is a speedy delivery service that delivers to more than 120 countries. With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide. You can track your package with the tracking code provided and it will be delivered within a week. See estimated shipping fee

JP Post Small Packet

Your order will be shipped to you via Post Small Packet. A lower rate than EMS for smaller articles up to 2 kg. Although not as insured as EMS, it is a more economic choice for international shipping. Depending on the destination, the delivery date might vary.

Return Policy

All sales are final. Returns are not accepted. If there are any issues with the order you recieved, please contact us within 7 days of delivery with your order ID number and a detailed description. Support is not available for issues reported after 7 days.

Parcels returned to our store will be subject to reshipment fees. Postage costs are non-refundable.