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Delivery and Shipping Rates

Delivery and Shipping

When you want to get the product delivered abroad, please choose from one of the international delivery services. The namings vary from store to store, here are the most common services available: [Rakuten International Delivery], [International Mail], [Rakuten International Small Packet].

Each store has its own policies about international delivery. Most of our merchants use airmail, however some stores may provide economy delivery or sea mail delivery options. If you have any preferences for the delivery, please contact the store for more information.

Please ask the store for the order tracking number and URL..

Your parcel may be opened at the customs for tax examinations. Thank you for your understanding.

EMS (International Express Mail Service)

Most of our merchants use EMS service, which lets them get your parcel delivered to more than 120 countries and regions.
Check EMS rates

Delivery Areas examples:

North and Central America: USA, Canada
Europe: United Kingdom, Germany
Asia: Taiwan, Hong Kong, Rep. of Korea, China, Singapore, Thailand
Oceania: Australia, New Zealand
Also Africa, Middle East, South America and other regions.

* Depending on the products and materials, there may be some restrictions for some countries and regions.
* Some additional fees may apply depending on the delivery country or region. Please contact the store directly for more informaion.
* Some stores may deliver to other countries and regions as well. Please contact the store directly for more informaion.

Rakuten International Small Packet

Small items up to 2 kg can be delivered at special bagrain delivery price.

Delivery days

Usually it takes 3 to 5 days to deliver by air mail. You can check EMS data for further details. Most of the customs offices are closed on the weekends, which can influence the speed of delivery.

The product you order will be shipped directly from the seller.

Delivery Fees

The weight of the item includes all wrapping and packages.

Depending on the delivery company, the fee is calculated based on the capacity of the parcel.

The capacity is calculated as follows. However the actual fees may vary.
ex.) 60cm×45cm×35cm (decimals rounded off), actual weight 12 kg
→ will make capacity 60×45×35÷6,000=15.75kg, so the fee will be calculated for the weight of 16 kg.
Our merchans will inform you about the finalized delivery fee, so please wait for the confirmation mail.
The fee will vary depending on the size and weight of the item. It may take the store several days to finalize the actual delivery fee. Thank you for your patience.

EMS (International Express Mail Service) delivery rates table

	First Zone	Second Zone		Third Zone
Weight	Asia	Oceania, North America, Central America and the Middle East	Europe	South America and Africa
Up to 300g	900yen	1,200yen	1,500yen	1,700yen
Up to 500g	1,100yen	1,500yen	1,800yen	2,100yen
Up to 600g	1,240yen	1,680yen	2,000yen	2,440yen
Up to 700g	1,380yen	1,860yen	2,200yen	2,780yen
Up to 800g	1,520yen	2,040yen	2,400yen	3,120yen
Up to 900g	1,660yen	2,220yen	2,600yen	3,460yen
Up to 1.0kg	1,800yen	2,400yen	2,800yen	3,800yen
Up to 1.25kg	2,100yen	2,800yen	3,250yen	4,600yen
Up to 1.5kg	2,400yen	3,200yen	3,700yen	5,400yen
Up to 1.75kg	2,700yen	3,600yen	4,150yen	6,200yen
Up to 2.0kg	3,000yen	4,000yen	4,600yen	7,000yen
Up to 2.5kg	3,500yen	4,700yen	5,400yen	8,500yen
Up to 3.0kg	4,000yen	5,400yen	6,200yen	10,000yen
Up to 3.5kg	4,500yen	6,100yen	7,000yen	11,500yen
Up to 4.0kg	5,000yen	6,800yen	7,800yen	13,000yen
Up to 4.5kg	5,500yen	7,500yen	8,600yen	14,500yen
Up to 5.0kg	6,000yen	8,200yen	9,400yen	16,000yen
Up to 5.5kg	6,500yen	8,900yen	10,200yen	17,500yen
Up to 6.0kg	7,000yen	9,600yen	11,000yen	19,000yen
Up to 7.0kg	7,800yen	10,700yen	12,300yen	21,100yen
Up to 8.0kg	8,600yen	11,800yen	13,600yen	23,200yen
Up to 9.0kg	9,400yen	12,900yen	14,900yen	25,300yen
Weight	Asia	Oceania, North America, Central America and the Middle East	Europe	South America and Africa
Up to 10.0kg	10,200yen	14,000yen	16,200yen	27,400yen
Up to 11.0kg	11,000yen	15,100yen	17,500yen	29,500yen
Up to 12.0kg	11,800yen	16,200yen	18,800yen	31,600yen
Up to 13.0kg	12,600yen	17,300yen	20,100yen	33,700yen
Up to 14.0kg	13,400yen	18,400yen	21,400yen	35,800yen
Up to 15.0kg	14,200yen	19,500yen	22,700yen	37,900yen
Up to 16.0kg	15,000yen	20,600yen	24,000yen	40,000yen
Up to 17.0kg	15,800yen	21,700yen	25,300yen	42,100yen
Up to 18.0kg	16,600yen	22,800yen	26,600yen	44,200yen
Up to 19.0kg	17,400yen	23,900yen	27,900yen	46,300yen
Up to 20.0kg	18,200yen	25,000yen	29,200yen	48,400yen
Up to 21.0kg	19,000yen	26,100yen	30,500yen	50,500yen
Up to 22.0kg	19,800yen	27,200yen	31,800yen	52,600yen
Up to 23.0kg	20,600yen	28,300yen	33,100yen	54,700yen
Up to 24.0kg	21,400yen	29,400yen	34,400yen	56,800yen
Up to 25.0kg	22,200yen	30,500yen	35,700yen	58,900yen
Up to 26.0kg	23,000yen	31,600yen	37,000yen	61,000yen
Up to 27.0kg	23,800yen	32,700yen	38,300yen	63,100yen
Up to 28.0kg	24,600yen	33,800yen	39,600yen	65,200yen
Up to 29.0kg	25,400yen	34,900yen	40,900yen	67,300yen
Up to 30.0kg	26,200yen	36,000yen	42,200yen	69,400yen

Rakuten International Small Packet service

Delivery Fees (JPY)
Weight	Asia	Oceania, North America, Central America and the Middle East, Europe	South America and Africa
Up to 50g	120yen	150yen	170yen
Up to 100g	190yen	240yen	290yen
Up to 150g	260yen	330yen	410yen
Up to 200g	330yen	420yen	530yen
Up to 250g	400yen	510yen	650yen
Up to 300g	470yen	600yen	770yen
Up to 350g	540yen	690yen	890yen
Up to 400g	610yen	780yen	1,010yen
Up to 450g	680yen	870yen	1,130yen
Up to 500g	750yen	960yen	1,250yen
Up to 550g	820yen	1,050yen	1,370yen
Up to 600g	890yen	1,140yen	1,490yen
Up to 650g	960yen	1,230yen	1,610yen
Up to 700g	1,030yen	1,320yen	1,730yen
Up to 750g	1,100yen	1,410yen	1,850yen
Up to 800g	1,170yen	1,500yen	1,970yen
Up to 850g	1,240yen	1,590yen	2,090yen
Up to 900g	1,310yen	1,680yen	2,210yen
Up to 950g	1,380yen	1,770yen	2,330yen
Up to 1.00kg	1,450yen	1,860yen	2,450yen
Up to 1.25kg	1,625yen	2,085yen	2,750yen
Up to 1.50kg	1,800yen	2,310yen	3,050yen
Up to 1.75kg	1,975yen	2,535yen	3,350yen
Up to 2.00kg	2,150yen	2,760yen	3,650yen

* Please inquiry our merchants directly about delivery fees and delivery status.

Customs and import duties

Any customs and import duties will be charged after the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

For more information please contact your local customs office for current charges before you order.

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