tenso.com is also helpful when buying necessities for the family! Business books for dad, clothes for mom, games for the kids, formula for the baby, put everything the family wants into one package with our "package consolidation service", and pay for international shipping just once!
- ※tenso.com is an international shipping service for Rakuten. In order to use our services, you must register with tenso.com as well as Rakuten.
- ※Rakuten cannot answer questions regarding tenso.com services.
- ※We cannot handle contraband, frozen or refrigerated goods. (See here for details.)
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- When you register at tenso.com, you will receive a dedicated shipping address within Japan.
Registration is free!
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- When shopping, enter the address you received in Step 1 as your shipping address.
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- Once your items have arrived at the tenso.com warehouse in Japan, we will inform you of fees for shipping. Once that is complete, your items will be on their way overseas.
- ※We cannot handle items shipped by COD or payment on delivery.
- ※We cannot handle contraband, frozen or refrigerated goods. (See here for details.)
- ※tenso.com is an international shipping service for Rakuten. In order to use our services, you must register with tenso.com as well as Rakuten.
- ※Rakuten cannot answer questions regarding tenso.com services.
- ※We cannot handle contraband, frozen or refrigerated goods. (See here for details.)
For customers who are not sure about how to buy things or cannot make a payment at the Japanese online stores, Tenso.com will buy your item on your behalf.
Note: We are not able to buy items from any auction websites.
- 1. Register at Tenso.com and get your "Tenso address".
- 2. Enter the product information and apply for buying service.
- 3. Submit your payment for buying service by PayPal.
- 4. Tenso.com buys the item on your behalf.
- 5. The item arrives at your Tenso address in Tenso's storehouse.
- 6. Submit your payment for international shipment fee.
- 7. Arrival of your item to you.
You need PayPal account to use this buying service. Get the PayPal account first to apply for this service.
» To learn more about PayPal, see this website.
- *When you apply for package consolidation service or international shipment, make a payment again for each individual service.
- *To see international shipment fee, click here.
- *To see package consolidation service fee, click here.
| Product Price |
Service Fee |
| -10,000 yen |
1,500 yen |
| 10,001-200,000 yen |
15% of the product price. |
- *The product price service includes price for the product and domestic delivery fee from the online store to Tenso address.
- *The maximum product price for this buying service is 200,000 yen.
- *You need PayPal account to apply for this buying service. Get the PayPal account first to apply for this service.
- *After apply for the Buying Service, it may be possible that the item become sold out. Please keep in mind that Tenso.com is not responsible for product stock.
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