Customer service will be suspended temporarily during Japanese New Year Holiday (1/1-1/4). Sorry for the inconvenience.
While payment options vary from store to store, the majority of our shops accept major credit cards, Paypal, Alipay, and bank transfers. Major credit card companies include Visa, MasterCard, JCB, AMEX, Diners, and more.
Before making your purchase, please verify the shop’s available payment methods found on the product page or the shop information page. You may also contact the shop to inquire further about payment options.
All shops accept Rakuten Super Points at checkout. To learn more about how to spend your points, visit Rakuten Super Points.
Note: Prices are converted to local currencies for reference only. All payments are charged in Japanese Yen. Please check with your card companies for applicable exchange rates and fees.
I am being charged after cancellation:
Your credit card will be temporarily charged if the cancellation is processed later than the closing date of your credit card. You will be refunded within two months of the charge. It is advisable to contact us for cancellation as well as your credit card company for refund time confirmation.
Back to Top