Tenso Campaign

Explore Japan’s largest online marketplace and earn 10x Rakuten Super Points

Enter to the Campaign to Get 10x Rakuten Super Points!

To enter this campaign, American Express Cardmembers only need to click the "Campaign Entry" button ONCE during the campaign period.

  • · American Express Cardmembers who click the "Campaign Entry" again after entering the campaign will receive an error message.
  • · Kindly ignore the error message and continue enjoying shopping.

Your Rewards

Shop at Rakuten Global Market with your American Express® Card issued in Hong Kong, Singapore, Taiwan and Thailand and earn 10x Rakuten Super Points.

For every order, you will:

Receive 10x Rakuten Super Points to be used on your next purchase!1% of Order Value:Earn on any purchase without a limit!+9% of Order Value:Exclusive to AMEX Cardmembers: Earn bonus Super Points up to 5,000 Points.

* You can receive a maximum of 5,000 Bonus Rakuten Super Points from this promotion. * Please check the Campaign Terms and Conditions below for more details.

Terms and Conditions

How Rakuten Super Points Work

Easy 3 Steps!

STEP1.  You Shop Look for items you want and checkout. Please be reminded that you will need to reply to the seller to place the order. Once a qualifying purchase is made points are added to your account. STEP3. You Use Use your Super points to pay for future orders.

Get Rewarded!

Receive at least 1 Point for each 100 JPY spent. Use each Point as 1 JPY when shopping next time. Easy to use any amount of the point you want to use everytime you check out.

Learn More!

  • How Does Rakuten International Shipping Services Work?
  • Payment method
  • Returns Policy and Cancellations
  • Prohibited and Restricted Goods
  • Delivery and Shipping Rates
  • Frequently Asked Questions

What is Rakuten Global Market

Rakuten Global Market is:

- No.1 marketplace in Japan - Rakuten is shipping all over the world - More than 7,000,000 registered members - Over 17,160,000 items ready to be shipped - Direct delivery from our participating stores - Users from over 210 countries and regions
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  • Register Now for Free
  • Learn More (Help Page)

Don't Forget! Enter to Get 10x Rakuten Super Points!

To enter this campaign, American Express Cardmembers only need to click the "Campaign Entry" button ONCE during the campaign period.

  • · American Express Cardmembers who click the "Campaign Entry" again after entering the campaign will receive an error message.
  • · Kindly ignore the error message and continue enjoying shopping.

American Express & Rakuten Global Market 10x Super Points Promotion Terms & Conditions:

(A) Promotion Details
  • 1. American Express x Rakuten Global Market 10x Super Points Promotion (“Promotion”) is jointly organized by American Express, International, Inc. (“Amex”) and Rakuten, Inc (“Rakuten”).
  • 2. This Promotion will run from August 30th, 2013 10:00am JST until October 30th, 2013 10:00am JST. (“Promotion Period”)
  • 3. This Promotion is applicable to all American Express® Cards issued in Hong Kong, Singapore, Taiwan and Thailand.
  • 4. For the purposes of these terms and conditions, “JPY&Rdquo; shall refer to the currency of Japan, the Japanese Yen.
  • 5. All Cardmembers who fulfill the promotion conditions in section (B) below (“Eligible Cardmembers”) will be credited with Rakuten Super Points being the equivalent of 10% for every transaction (excluding any shipping & handling fees) in JPY made online at Rakuten Global Market websites:
    [http://global.rakuten.com/en/event/tieup/amex/] or [http://global.rakuten.com/zh-tw/event/tieup/amex/]. Eligible Cardmembers can receive a maximum of 5,000 bonus Rakuten Super Points in the Promotion Period.
  • 6. “10x Rakuten Super Points” for this Promotion means 10% of the transaction (excluding any shipping & handling fees) made online at Rakuten Globail Market websites as set out below:

    Promotion Period Standard Rakuten Super Points earned Bonus Rakuten Super Points earned
    30 August to 30 October 2013 1% of transaction 9% of transaction

    Eligible Cardmembers will earn the standard Rakuten Super Points at a rate of 1% of the transaction (excluding any shipping & handling fees) without a limit on how many standard Rakuten Super Points may be earned. Eligible Cardmembers will only earn Bonus Rakuten Super Points up to a limit of 5,000 bonus Rakuten Super Points during the Promotion Period. After an Eligible Cardmembers has earned 5,000 Bonus Rakuten Super Points in the Promotional Period, the Eligible Cardmember’s earn rate will revert to the standard Rakuten Super Points earn rate of 1% of the transaction.
  • 7. All Rakuten Super Points earned during the Promotion will be credited into the Eligible Cardmembers’ Rakuten membership accounts no later than December 31, 2013.
  • 8. Cancelled purchases do not qualify for bonus Rakuten Super Points. If an order is cancelled on or after December 20, 2013, the Eligible Cardmember will not be eligible to receive any Rakuten Super Points for the transactions.
  • 9. Rakuten may choose to offer selected items for “Free Shipping” during the course of the Promotion Period. In the event that such items are offered and displayed as such on the Promotion page, Eligible Cardmembers will not be responsible for paying shipping fees for items marked with a “Free Shipping” indication within the Promotion page.
(B) How to Participate in the Promotion
  • 1. Visit the Campaign Page at [http://global.rakuten.com/en/event/tieup/amex/] and click the "Campaign Entry" button.
    You must be logged in to your Rakuten account as a member in order to participate in the Promotion. If you are not a Rakuten member, please register for a membership before entering the campaign.

    You must be logged in to your Rakuten account as a member in order to participate in the Promotion. If you are not a Rakuten member, please register for a membership before entering the campaign.

  • 2. During checkout, use your American Express Cards as specified in section (A) 3 above.
(C) Receiving and Using the Rakuten Super Points
  • 1. Bonus Rakuten Super Points as described in section (A) 6 will expire 3 months from the date the points are credited into the Eligible Cardmember’s Rakuten membership account. Thereafter, any unused Rakuten Super Points will be forfeited.
  • 2. Standard Rakuten Super Points earned will be credited to the Eligible Cardmember’ account immediately after making a purchase. These points can be used after 20 calendar days have passed, and expire 12 months after the points are credited into the Eligible Cardmember’s Rakuten membership account.
  • 3. One Rakuten Super Point is equivalent to one JPY for purchases on both the Japan Rakuten Ichiba website and the Rakuten Global website.
  • 4. You may use up to a maximum of 100,000 Rakuten Super Points on both the Japan Rakuten Ichiba website and the Rakuten Global website in a single calendar month. Rakuten Super Points cannot be used to pay Shipping fees.
(D) General Terms & Conditions
  • 1. Promotion cannot be used in conjunction with any other promotional offers or discounts and Rakuten Super Points cannot be exchanged for cash or other products.
  • 2. American Express is not the supplier of the Rakuten Super Points. Any enquiry or complaint for the quality of the products or the services provided relating thereto should be directed to the relevant suppliers and third parties. American Express shall assume no liability in respect thereof. Relevant suppliers are solely responsible for all products, services, consultations and advice offered to Cardmembers.
  • 3. American Express shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of accepting or using any of the Rakuten Super Points, except for any liability which cannot be excluded by law.
  • 4. American Express and Rakuten reserve the right to change the terms and conditions at any time without prior notice.
  • 5. Should any dispute arise, the decision of American Express and Rakuten shall be final.
  • 6. In case of inconsistency between English and Chinese versions, the English version will prevail.
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