Tenso Campaign

Rakuten Global Market Top Page

Free International Shipping by using tenso.com

*Please note that the coupon covers a maximum of 4,000 JPY. If your international shipping fee exceeds 4,000 JPY, you will need to pay for the portion that exceeds 4,000 JPY.
*Domestic shipping, handling and consolidation fees not included in the discount.

campaign entry process

Register Tenso.com membership and get Tenso address

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What is Tenso.com?

tenso.com is an overseas forwarding service that allows you to consolidate your purchases from Rakuten Global Market

tenso.com is an overseas forwarding service that allows you to consolidate your purchases from Rakuten Global Market : Flowchart

How does the Free International Shipping work

Domestic Shipping Fee + International Shipping Fee + Forwarding Fee

Only now! Free International Shipping!

*Please note that the coupon covers a maximum of 4,000 JPY. If your international shipping fee exceeds 4,000 JPY, you will need to pay for the portion that exceeds 4,000 JPY.
*Domestic shipping, handling and consolidation fees not included in the discount.

Register for Tenso.com Membership

*tenso.com is an international shipping service for Rakuten. In order to use our services, you must register with tenso.com as well as
Rakuten.
*Rakuten cannot answer questions regarding tenso.com services.
*We cannot handle contraband, frozen or refrigerated goods. (See here for details)

Campaign Details
Duration of the
campaign
From 20 December 2012 (Thu), 10:00AM to 27 December 2012 (Thu), 9:59AM (JST)
You can process your forwarding order via "My Page" on Tenso.com until 17 January 2013, 23:59 PM (JST).
The Campaign Coupon will become invalid after this date.
Benefit If you make purchases at Rakuten during the campaign period and ship via Tenso.com, you will receive a shipping fee discount coupon of up to 4,000 JPY from Tenso.com. This means you get free shipping for up to 4,000 JPY.
Please note that the coupon covers a maximum of 4,000 JPY. If your international shipping fee exceeds 4,000 JPY, you will need to pay for the portion that exceeds 4,000 JPY.
Example:
If original international shipping fee is 7,000 JPY, you will need to pay 3,000 JPY (=7,000 - 4,000)
Discount is not applicable to domestic shipping, handling, and consolidation fees.
The campaign coupon can be used for once only.
The campaign coupon is provided by Tenso.com on the next business day after your purchase.
You cannot use this campaign coupon together with other coupons.
Reservation items are not subject to this campaign.
Campaign coupon is also applicable on the consolidation service.
The campaign coupon cannot be used for purchases on shopping sites other than Rakuten.
Eligibility Eligible customers are those who purchase products at Rakuten Ichiba and choose to ship through Tenso.com during the campaign period.
Tenso.com membership registration is required. Register here please.
Services covered by the
campaign
Tenso.com overseas forwarding service
For more information regarding Tenso.com, please visit the following URL: http://global.rakuten.com/en/help/service/forwarding.html
Disclaimer Rakuten reserves the right to share your purchase data with Tenso.com, Inc.
To ask questions If you would like to track or confirm the status of your order delivery from the Rakuten store to Tenso.com's warehouse, please contact directly the Rakuten store that you order from.
For any questions about Tenso.com membership registration, page guidance, or campaign coupons, kindly check their FAQ section (http://www.tenso.com/en/faq/index.html) or contact Tenso.com by e-mail: https://www.tenso.com/en/inquiry/
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