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Becoming the world's leading Internet services company, where personal attributes can be put to the best use in the world

Diversity× Solidarity = Empowerment of People and Society

Rakuten Group currently operates businesses not only in Japan but in Asia, Europe, North and South America, and Oceania and is still expanding its global development.
Having employees who feel proud to work at Rakuten Group and who fully exhibit their individual diversity and ability to contribute to our partners in business enables us to make customers around the world happy.
We are constantly working to make Rakuten Group a place that employees worldwide will think of as the greatest workplace in the world.

Our mission is to empower people and societies around the world through the Internet and a diverse workforce.

Looking at Rakuten's diversity in numerical terms

* Non-consolidated data for Rakuten, Inc.

Initiatives at Rakuten, Inc. (Japan)

Rakuten is a Diversity Management Selection 100 winner
Diversity Management Selection 100
1. Initiatives for employees from a diverse range of nationalities
Rakuten launched its initiative to make English the official company language in 2010, making it easier communicate smoothly, regardless of the speaker's nationality.
In addition, we work to arrange the work environment to accommodate our diverse human resources from different cultures, including offering vegetarian and Halal-compliant meals at the company cafeteria and establishing a prayer room.
We also hold cross cultural training to promote constructive understanding of cultural differences to better facilitate communication.
Having English as the official company language makes it possible to communicate smoothly regardless of nationality
Our employees' average TOEIC score is 817 points (as of December 2015)
The company cafeteria offers vegetarian, Indian, and Halal-compliant meals
2. Supporting women in the workforce
To support the balance between careers and parenting, we have established an in-house childcare center and a nursing room, made arrangements with a company that provides a baby-sitting service for sick children, and are rolling out activities like holding Open Family Days at the office.
We also have a working parents network, distribute regular e-mail updates within the company, hold a range of seminars (before taking maternity leave and before returning to work), and distribute a newsletter for employees currently on childcare leave. As a result, the rate of female employees returning to work after giving birth has improved by around 10% since 2013 with around 95% of women returning to work.
Rakuten has an in-house childcare center to support the mothers and fathers among our employees
Open Family Day 2015 was held at Rakuten Crimson House
Regular networking lunch meetings for mothers and fathers in the company
3. Employing and promoting workforce participation among people with disabilities
Rakuten Socio Business, Inc. was founded primarily to provide a working environment for people with disabilities. Rakuten Socio Business conducts a variety of tasks necessary for us as an Internet company, including data maintenance, business improvement, and website maintenance, and we aim to be a company that enables employees to live independently. At the same time, the company also contributes to many other aspects of Rakuten Group, including cultivating lettuce at a plant factory that supplies the staff cafeteria. Rakuten works to provide a workplace environment that encourages active participation from employees with disabilities and promotes the employment of people with disabilities. As of November 1, 2015 Rakuten’s disability employment rate reached 2.36%, exceeding the legally required disability employment rate.
Cultivating lettuce at a plant factory
Rakuten Socio Business conducts a variety of tasks, including data maintenance, business improvement, and website maintenance
Some employees with disabilities are also athletes, and they train at the company gym after work.

Diversity x Solidarity = "Empowerment" of People and Society

Diversity and inclusion are vital to the solidarity listed in Rakuten's brand concept.

-Solidarity: Succeed as a Team-

Members of Rakuten Group come from a wide variety of backgrounds. Only when we work together can this diversity become an important source of strength. The employees of Rakuten Group form one big team. Through consistent teamwork, each member of our diverse team will realize his or her full potential and our entire organization will succeed.

Learn more "Brand Concepts"

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