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Sustainability
Management Initiatives Aiming to be a Company that Empowers People and Society

Shareholder Relations

Relations with Shareholders and Investors

The Rakuten Group proactively discloses appropriate information that is required of a public company. Management strategies, financial performance, key management indicators and other company information necessary for investment decisions is provided promptly, appropriately and fairly so that the Rakuten Group's corporate value is assessed appropriately.

For example, we work hard to ensure that the overall Group's activities are properly understood by market participants, and hold meetings with institutional investors and analysts, both from Japan and countries overseas. We also proactively disclose information on our investor relations (IR) website to promptly and fairly communicate with a broad range of shareholders and investors. Our IR site provides earnings announcements, timely disclosures and other information as well as shareholder communications and annual reports in English. After quarterly earnings announcements, a video of the investor briefing is posted.

The Rakuten Group ensures the health and transparency of management through communication with capital markets. By incorporating evaluations from capital markets into management, we work to improve management quality and raise shareholder value.

Policy on Shareholder Returns

The Rakuten Group regards healthy profit growth as a key management priority, and we work on this basis to improve performance and strengthen our financial position.

Our basic policy on shareholder returns is to distribute profits to shareholders while taking into account enhancements to internal reserves and other considerations for maintaining a healthy financial position and providing for active business development. We are committed to providing a stable dividend that is not affected by performance in a given fiscal year.

Message to Shareholders and Investors

The Rakuten Group believes that to achieve sustained growth in the midst of rapidly changing operating conditions, it must engage in businesses that are socially meaningful and considered necessary by society at large. Our management is guided by the principle of empowering people and society through the Internet. Through our own growth, we will provide services that earn high levels of satisfaction from customers and business partners, create opportunities for growth for many, and contribute to the transformation and development of society. The Rakuten Group therefore works vigorously everyday to not only earn the trust of merchants, customers and business partners, but also share a set of values with all stakeholders, including shareholders and all Rakuten Group employees, and pursue business development. We are dedicated to high growth and carrying out business with pride and sincerity.

These initiatives make sustained growth possible and help raise the corporate value of the Rakuten Group and shareholder value. The Group will continue its unrelenting efforts to become the world's leading Internet services company and elevate its corporate value.

(Related link) Investor Relations

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