Brand Guideline FAQ
- How can I use Rakuten’s logo when I wish to make creative materials with logo?
- Please talk to each related department.
It is prohibited to use Rakuten’s logo without any permission in either online, printing and other media.
- Do I have to ask the check request for the logo usage of all the creative materials?
- Yes. Please request the check for any creative materials using Rakuten’s logos through person in charge you were contacting regardless of its media (Online, Printing, or Others.)
- Do I have to follow all the rules specified on this guideline?
- Yes. Please cooperate to follow all the rules written in this guideline at any time and in any occasion.
- I have found creative materials which do not follow the rule on this guideline.
- Any violation of rules are being taken care of in strict manner.
Upon verifying the violation, we take measures such as suspending the use or service.